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VPS Corrupted

Hi everyone,

Just want to ask, on a VPS, what are the usual causes of corrupted?

One of my cheap VPS suddenly got marked as “corrupted” today, even though it was working fine before. The last thing I did was run "sudo dnf update" yesterday, then VPS restarted and everything seemed normal.

This morning I could still access using SSH, but around 3 PM I noticed that daily backup didn’t run. I tried SSH again, no luck.
I logged into VPS dashboard and used VNC console, but it just showed a blank screen. After restarting from dashboard, VNC shows “UEFI Interactive Shell.”

Has anyone experienced something like this before? Any idea how to fix it?

Thanks in advance

Comments

  • @kidos said: what are the usual causes of corrupted?

    Snooping by provider and breaking something

  • Seeing the UEFI shell usually means the VPS can't find a valid bootloader or boot disk.

  • Bad RAM or Hard drive are the top two, but there's filesystem corruption from bugs or from running out of disk space.

  • plumbergplumberg Veteran, Megathread Squad

    @kidos said:
    Hi everyone,

    Just want to ask, on a VPS, what are the usual causes of corrupted?

    One of my cheap VPS suddenly got marked as “corrupted” today, even though it was working fine before. The last thing I did was run "sudo dnf update" yesterday, then VPS restarted and everything seemed normal.

    This morning I could still access using SSH, but around 3 PM I noticed that daily backup didn’t run. I tried SSH again, no luck.
    I logged into VPS dashboard and used VNC console, but it just showed a blank screen. After restarting from dashboard, VNC shows “UEFI Interactive Shell.”

    Has anyone experienced something like this before? Any idea how to fix it?

    Thanks in advance

    Is it charityhost vps?

  • @kidos said: Just want to ask, on a VPS, what are the usual causes of corrupted?

    Maybe a corrupted provider!

    • boot into rescue
    • try to find and mount the disk(s)
    • backup your data
    • try to repair the bootloader/grub
  • allthemtingsallthemtings Member, Megathread Squad

    sounds like you need some back shots

  • @TimboJones said:
    Bad RAM or Hard drive are the top two, but there's filesystem corruption from bugs or from running out of disk space.

    I think so too

  • @plumberg said:

    @kidos said:
    Hi everyone,

    Just want to ask, on a VPS, what are the usual causes of corrupted?

    One of my cheap VPS suddenly got marked as “corrupted” today, even though it was working fine before. The last thing I did was run "sudo dnf update" yesterday, then VPS restarted and everything seemed normal.

    This morning I could still access using SSH, but around 3 PM I noticed that daily backup didn’t run. I tried SSH again, no luck.
    I logged into VPS dashboard and used VNC console, but it just showed a blank screen. After restarting from dashboard, VNC shows “UEFI Interactive Shell.”

    Has anyone experienced something like this before? Any idea how to fix it?

    Thanks in advance

    Is it charityhost vps?

    No, this one from another, 2 vCPU 8 GB for 15 euro per year

    Thanked by 1plumberg
  • @Falzo said:

    • boot into rescue
    • try to find and mount the disk(s)
    • backup your data
    • try to repair the bootloader/grub

    I did, backup my data using rescue, but could not repair bootloader

  • Luckily this vps only for backup, running several container.

    However, it's pretty disappointing that it suddenly became inaccessible, and they said it's not from their side

  • itsTomHarperitsTomHarper Member, Megathread Squad

    @kidos said:

    @Falzo said:

    • boot into rescue
    • try to find and mount the disk(s)
    • backup your data
    • try to repair the bootloader/grub

    I did, backup my data using rescue, but could not repair bootloader

    Sp all your data is intact aka the filesystem and such? If so, and I assume you're using grub, a simple grub-install can bring the bootloader back up. Also which provider is this?

  • @itsTomHarper said:

    @kidos said:

    @Falzo said:

    • boot into rescue
    • try to find and mount the disk(s)
    • backup your data
    • try to repair the bootloader/grub

    I did, backup my data using rescue, but could not repair bootloader

    Sp all your data is intact aka the filesystem and such? If so, and I assume you're using grub, a simple grub-install can bring the bootloader back up. Also which provider is this?

    Tried debootstrap from recovery, but no luck.

    The provider is active on LET with €7/yr for 1 vCPU 1 GB, and that time I picked up 2 vCPU 8 GB for €15/yr.

    I just worried if the problem is recuring, since last month (exactly 1 month, first problem 2025.08.18, second one 2025.09.18) I had experiencing the same problem.
    In that time VPS successfully recovered, but this time it's seem I have to reinstall OS and reconfigure everything from the scratch.

  • WebProjectWebProject Veteran, 🚩 Host Rep Tag Suspended

    Based on my personal experience, I haven’t encountered anything like what the OP described. It’s possible the node was overloaded / oversold, which may have led to corruption of the OP’s VM.

  • Not a host to backup after all.

  • @kidos said:

    @itsTomHarper said:

    @kidos said:

    @Falzo said:

    • boot into rescue
    • try to find and mount the disk(s)
    • backup your data
    • try to repair the bootloader/grub

    I did, backup my data using rescue, but could not repair bootloader

    Sp all your data is intact aka the filesystem and such? If so, and I assume you're using grub, a simple grub-install can bring the bootloader back up. Also which provider is this?

    Tried debootstrap from recovery, but no luck.

    The provider is active on LET with €7/yr for 1 vCPU 1 GB, and that time I picked up 2 vCPU 8 GB for €15/yr.

    I just worried if the problem is recuring, since last month (exactly 1 month, first problem 2025.08.18, second one 2025.09.18) I had experiencing the same problem.
    In that time VPS successfully recovered, but this time it's seem I have to reinstall OS and reconfigure everything from the scratch.

    Which @DeluxHost node is your VPS on and did you open a ticket with them yet?

  • @WebProject said:
    Based on my personal experience, I haven’t encountered anything like what the OP described. It’s possible the node was overloaded / oversold, which may have led to corruption of the OP’s VM.

    I thought so too, but they insisted it wasn't their fault. Luckily, this VPS only for backups, although it was a bit tiring having to setup everything from scratch.

  • @CloudHopper said:

    @kidos said:

    @itsTomHarper said:

    @kidos said:

    @Falzo said:

    • boot into rescue
    • try to find and mount the disk(s)
    • backup your data
    • try to repair the bootloader/grub

    I did, backup my data using rescue, but could not repair bootloader

    Sp all your data is intact aka the filesystem and such? If so, and I assume you're using grub, a simple grub-install can bring the bootloader back up. Also which provider is this?

    Tried debootstrap from recovery, but no luck.

    The provider is active on LET with €7/yr for 1 vCPU 1 GB, and that time I picked up 2 vCPU 8 GB for €15/yr.

    I just worried if the problem is recuring, since last month (exactly 1 month, first problem 2025.08.18, second one 2025.09.18) I had experiencing the same problem.
    In that time VPS successfully recovered, but this time it's seem I have to reinstall OS and reconfigure everything from the scratch.

    Which @DeluxHost node is your VPS on and did you open a ticket with them yet?

    I did, before I create this thread.
    Currently the VPS powered off after reinstall OS, maybe next weekend I'll try to reconfigure

  • emghemgh Member, Megathread Squad

    @kidos said:

    @WebProject said:
    Based on my personal experience, I haven’t encountered anything like what the OP described. It’s possible the node was overloaded / oversold, which may have led to corruption of the OP’s VM.

    I thought so too, but they insisted it wasn't their fault. Luckily, this VPS only for backups, although it was a bit tiring having to setup everything from scratch.

    Bash or Ansible helps with this

  • layer7layer7 Member, Host Rep, LIR

    @kidos said:
    Hi everyone,

    Just want to ask, on a VPS, what are the usual causes of corrupted?

    One of my cheap VPS suddenly got marked as “corrupted” today, even though it was working fine before. The last thing I did was run "sudo dnf update" yesterday, then VPS restarted and everything seemed normal.

    This morning I could still access using SSH, but around 3 PM I noticed that daily backup didn’t run. I tried SSH again, no luck.
    I logged into VPS dashboard and used VNC console, but it just showed a blank screen. After restarting from dashboard, VNC shows “UEFI Interactive Shell.”

    Has anyone experienced something like this before? Any idea how to fix it?

    Thanks in advance

    Hi,

    at that point, honestly the correct way would be to boot a rescue system and actually check things before you think the provider f*** up something.

    I mean you are doing a dnf update and then you get an UEFI shell. Maybe the update just killed something with the boot records?!

    Boot a rescuesystem, check your disk / filesystem and if its working, simply reinstall the bootloader.

    If your disk / filesystem cant be mounted then you can check things with tools like testdisk and similar.

  • @kidos said:

    @CloudHopper said:

    @kidos said:

    @itsTomHarper said:

    @kidos said:

    @Falzo said:

    • boot into rescue
    • try to find and mount the disk(s)
    • backup your data
    • try to repair the bootloader/grub

    I did, backup my data using rescue, but could not repair bootloader

    Sp all your data is intact aka the filesystem and such? If so, and I assume you're using grub, a simple grub-install can bring the bootloader back up. Also which provider is this?

    Tried debootstrap from recovery, but no luck.

    The provider is active on LET with €7/yr for 1 vCPU 1 GB, and that time I picked up 2 vCPU 8 GB for €15/yr.

    I just worried if the problem is recuring, since last month (exactly 1 month, first problem 2025.08.18, second one 2025.09.18) I had experiencing the same problem.
    In that time VPS successfully recovered, but this time it's seem I have to reinstall OS and reconfigure everything from the scratch.

    Which @DeluxHost node is your VPS on and did you open a ticket with them yet?

    I did, before I create this thread.
    Currently the VPS powered off after reinstall OS, maybe next weekend I'll try to reconfigure

    I have a couple of VMs from that provider, (on nodes 'T' and 'X'), which is why I asked.

    Since a while they'd randomly go offline and need to be rebooted from the control panel to become accessible, even via VNC from the panel.

    My guess is they're massively oversold so some VMs get squeezed out and go offline, which is probably how yours ended up corrupted, but I'm too lazy to open tickets about $12/year servers so I've just abandoned them tor being unreliable.

  • DeluxHostDeluxHost Member, Patron Provider

    @CloudHopper said:

    @kidos said:

    @CloudHopper said:

    @kidos said:

    @itsTomHarper said:

    @kidos said:

    @Falzo said:

    • boot into rescue
    • try to find and mount the disk(s)
    • backup your data
    • try to repair the bootloader/grub

    I did, backup my data using rescue, but could not repair bootloader

    Sp all your data is intact aka the filesystem and such? If so, and I assume you're using grub, a simple grub-install can bring the bootloader back up. Also which provider is this?

    Tried debootstrap from recovery, but no luck.

    The provider is active on LET with €7/yr for 1 vCPU 1 GB, and that time I picked up 2 vCPU 8 GB for €15/yr.

    I just worried if the problem is recuring, since last month (exactly 1 month, first problem 2025.08.18, second one 2025.09.18) I had experiencing the same problem.
    In that time VPS successfully recovered, but this time it's seem I have to reinstall OS and reconfigure everything from the scratch.

    Which @DeluxHost node is your VPS on and did you open a ticket with them yet?

    I did, before I create this thread.
    Currently the VPS powered off after reinstall OS, maybe next weekend I'll try to reconfigure

    I have a couple of VMs from that provider, (on nodes 'T' and 'X'), which is why I asked.

    Since a while they'd randomly go offline and need to be rebooted from the control panel to become accessible, even via VNC from the panel.

    My guess is they're massively oversold so some VMs get squeezed out and go offline, which is probably how yours ended up corrupted, but I'm too lazy to open tickets about $12/year servers so I've just abandoned them tor being unreliable.

    Hello,

    we’d like to clarify that out of thousands of offer servers sold, cases like the one mentioned have been extremely rare (just 1–2 reports via ticket in 1 year?), and every time we've done everything possible to help, if our support said it couldn't be recovered, Unfortunately, there is not much that can be done.

    If you feel the service doesn’t meet your expectations, you can always reach out for support we’ll always be happy to assist.
    We perform regular maintenance on our nodes, we’ve been aware of some issues which have already been resolved, even if not definitively, and we do our best to provide a stable and reliable service, This week i will schedule other maintenance to solve everything definitively, It's not about oversold, we always try to prevent and when we see that something is wrong we act in advance, but often everything happens without even having the chance to notice it, and i can understand how frustrating it is.

    We will certainly try to improve over time, and I hope you can change your mind.

  • DeluxHostDeluxHost Member, Patron Provider
    edited September 2025

    @kidos said:

    @CloudHopper said:

    @kidos said:

    @itsTomHarper said:

    @kidos said:

    @Falzo said:

    • boot into rescue
    • try to find and mount the disk(s)
    • backup your data
    • try to repair the bootloader/grub

    I did, backup my data using rescue, but could not repair bootloader

    Sp all your data is intact aka the filesystem and such? If so, and I assume you're using grub, a simple grub-install can bring the bootloader back up. Also which provider is this?

    Tried debootstrap from recovery, but no luck.

    The provider is active on LET with €7/yr for 1 vCPU 1 GB, and that time I picked up 2 vCPU 8 GB for €15/yr.

    I just worried if the problem is recuring, since last month (exactly 1 month, first problem 2025.08.18, second one 2025.09.18) I had experiencing the same problem.
    In that time VPS successfully recovered, but this time it's seem I have to reinstall OS and reconfigure everything from the scratch.

    Which @DeluxHost node is your VPS on and did you open a ticket with them yet?

    I did, before I create this thread.
    Currently the VPS powered off after reinstall OS, maybe next weekend I'll try to reconfigure

    Hello sir, can i ask the Ticket ID? For check what happend. :)

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