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Indeed, the support system is also quite slow, we usually need to wait for the reply twice a week, so as the order.
My order was cancelled, but I haven’t received either a refund or the server. If this issue isn’t resolved, I will have to open a dispute with Stripe.
Server again down and been more than an hour,
They have mentioned network issues in subnet, also mentioned will send a email out sson regarding this issue
Either I am expecting too much or it's nonsense, the server isn't really stable at all
the product page said delivery within 1–2 weeks, but it’s already past that and still nothing. no updates, no response to tickets either.I don’t mind waiting, but at least give us some kind of explanation and a deliver date.
no delivery on old orders, but new promos update every day
Ditto - order was > 2 months ago, put a ticket in a couple weeks back but was auto-closed after 2 weeks with no response.
Don't mind waiting, but at least give an update. See there's also a new advisory at the top of the page about a certain subnet having issues which is new so assuming at least someone is around.
any news?
ended up getting mine a bit ago, they're quite fast. I'd say definitely worth the wait.
good to hear. hope to get mine soon
imagine the wait when your server needs a disk replacement or a reboot.
Hi,I paid over 6 weeks. when can deliver? i open ticket no reply over 4 weeks.please reply tickets #1049. pm also no reply
It's been nearly 3 months since payment was made. Is there any follow-up?
lol.
Let's be honest with ourselves. We got played.
I would not mind the waiting, but absolute lack of any feedback or updates makes this look like a scam.
well, at least there is karma. and karma is a b**ch...
Waiting as well. Hopefully will be delivered by the time Halley's comet makes a return.
@ZachNuyek
Last Active
September 21
I can confirm this is a scam.
I requested a refund, and their website has shown it as "refunded" for over two months now. However, I contacted my bank a few days ago, and they confirmed that no refund was ever received.
To make matters worse, I have had a support ticket open for over a month with absolutely no response. They have taken my money and are now completely ignoring me.
Stay away from this company.
Same. Pretty much my worst purchase on LET so far. I've a ticket open but with every passing day it is certain that neither server will be delivered nor money be refunded nor ticket be answered. Let them do whatever they want and no point in sulking over the loss. You know that businesses with that attitude doesn't last long.
It is interesting that admins are not reacting to this case..
guys you're all mistaken just wait longer
We have paid more than $4000 3 months ago to this provider and got no service at all. 3 servers out of 8 and works like a shit. We even requested a refund for the remaining servers. We no longer need them. We need them only in the stated delivery date which was 1-2 weeks after the order and they don’t reply at all.
We will open a thread about it soon.
they're gone...
this is still a bit sobering to watch because of how highly regarded this service has been around here.
if you've skimmed the related threads all along you'll notice some commonalities among the people it was "highly regarded" by. it's been amusing and i can't wait to see what happens next!
Personally I hope this doesn't end in a deadpool. My services with him have been rock solid so far.
However, reading through this thread and some others lately, a one man show.... It doesn't give me much confidence.
I hope all ends well.
Yes, snide comments and shit aside I don't wish @ZachNuyek or his clients any harm.
We're pattern recognition machines though after all and .. well.
Yes. No matter who... Long waiting time without updates. I'd chargeback with my payment processor no questions asked.
My nuyek server has been offline for 5 hours and 23 minutes... How are yours holding up?
Itz alive
https://stats.neoon.net/monitor/f768f1e9ef09cc097dadd71e34d3ef0d
https://uptime.nuyek.com/
Don't see any update on DDOS thing though since last 5 days...