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Cryptomus — Your Ultimate Solution for Cryptocurrency Payments

135

Comments

  • xvpsxvps Member
    edited September 2025

    @Cryptomus, why did you register Cryptomus as a trademark in Russia several years before you started registering the brand name in other countries?

    https://companies.rbc.ru/trademark/873549/

    As far as I know, you applied for a trademark in Russia on 29 December 2021 and did not apply for the trademark in other countries until 2024.

    Isn't that a little odd for a UK/Canadian company?

    Edit:
    It was first registered to a Russian company:
    INNOVATION SYSTEMS LLC. Correspondence address: 192012, St. Petersburg, Obukhovskaya Oborona Ave., 243A, PO Box 25, Alexey Ivanovich Kudryavtsev.

    https://web.archive.org/web/20240929190541/https://companies.rbc.ru/trademark/873549/

    And the trademark was registered together with Enot.io.

    Thanked by 5oloke zGato mandala Alyx jnd
  • gigahostgigahost Member, Patron Provider, Megathread Squad

    Avoid. Held our fiat withdrawal for weeks without releasing it. When it finally arrived, it came from The Kingdom Bank in the Dominican Republic.

  • MikeAMikeA Member, Patron Provider
    edited September 2025

    Despite the email/ticketing marketing spam they did, which I myself told them to stop or they'd get shit on a year or two ago, the platform itself is great and in my opinion the best there is for merchants. Zero problems after having used them for the past year or two now. The UIX for client payments is also good. I myself don't care where they're registered, if they have shell companies, if they're Russian, etc. Not my concern, I just take payments and want a hassle free experience :smiley:

    I'm sure the complaints from people are legitimate, no doubt, but my personal business experience and clients experience is good.

  • Very popular in CIS countries, that’s where the founder(s) are also tied to. If that’s a problem for you (i.e. you are high as a kite on Ukrainian related propaganda), avoid them.

    Processed over $1m+ through them. They are rock solid and only ever freeze transactions when funds are actually tied to criminal activities. That’s how it should be, not randomly asking for KYC on a $100 invoice like Bitpay. I have seen them freeze client’s transactions before, so I do believe they have a solid AML system.

    Everything considered though, their modus operandi mostly caters to merchants that vibe with the ideologies behind crypto (i.e. can maintain their own wallets and run treasury instead of straight withdrawing to USD). If that matches your profile, they are a great choice. If compliance is paramount to you, there are better choices.

    The first page of this thread is full of people freaking out about not seeing who’s behind the operation. I guess it shows that crypto is not super mainstream on this forum. Their legal setup is pretty normal for the kind of operation they are running. One could draw some parallel’s to Binance’s modus operandi prior to their indictments in the US.

  • jsgjsg Member, Resident Benchmarker

    @MikeA said:
    Despite the email/ticketing marketing spam they did, which I myself told them to stop or they'd get shit on a year or two ago, the platform itself is great and in my opinion the best there is for merchants. Zero problems after having used them for the past year or two now. The UIX for client payments is also good. I myself don't care where they're registered, if they have shell companies, if they're Russian, etc. Not my concern, I just take payments and want a hassle free experience :smiley:

    I'm sure the complaints from people are legitimate, no doubt, but my personal business experience and clients experience is good.

    That may well be the case, but then they have to offer at least something ...

    Hiding who they are and massively spamming -> thanks NO.

    Thanked by 2zGato itzgeo
  • @xvps said: And the trademark was registered together with Enot.io.

    Also enot.io was (or still) used cryptomus as crypto gateway:
    https://t.me/toncoin_rus/614

    @vailiernits said: ps. https://heleket.com/ is also Cryptomus.
    @zGato said: can you talk about your relation with Heleket?

    They move russian (CIS?) merchants from cryptomus to heleket. Then they update ToS (AML Page) that they does not provide services to merchants from russia (To avoid possible sanctions?)
    I was able to login in heleket using login/pass from cryptomus.

    Also my friend got some troubles when payout to bybit. (Screenshot 1 and 2 is same bybit account and screenshot 3 and 4 is another)
    https://imgur.com/a/UxgSCwW

    And this wallet marked as "Heleket Hot Wallet 2" in tronscan:
    https://tronscan.org/#/address/TXe31JpKEjb9Jr1sqNnSssD6gTZd9RHUtJ

    "AML Compliance" they say (I dont think that bybit mark wallets for nothing)

  • What else I'm going to see here? Samsung doing blackfriday LET deals?

    Thanked by 1itzgeo
  • I have been using Cryptomus for over a year now without any issues. Integrates nicely with some PHP scripts that I use. They also have a WooCommerce plugin that I haven't used. Really like the interface - most polished that I have used. I haven't needed their support, so I can't attest to performance. Nor have I noticed any unusual spam.

  • fatchanfatchan Member, Host Rep
    edited September 2025

    I'm curious what the payout frequency and speed is for Crypto vs Fiat, sounds like Fiat is a bit more of a complex process for them, given the comments about Dominican banks. They're probably jumping through a lot of hoops for that. For me, I would take crypto, but then I have no reason because I simply self host SHKeeper from vsys.host.

    As a buyer I just enjoy that I click pay, send to the wallet, and it's quickly confirmed in a decent interface with no unjustified hassles.

    Compare that to Bitpay who will require account registration, get you to solve a google captcha, accept your money (ETH payment confirmed in <30), and then say it was "declined"(?) when it was clearly confirmed on the blockchain with 0 issues. Then, they will ask you for KYC to collect a refund. And of course, this has nothing to do with AML because they accept subsequent payments from the same account, same wallet, same IP, etc. Regrettably one of the hosts I use only supports Bitpay...

    Actually @hosthatch lost me as a customer because when I enquired if they accept crypto, they said they only have Bitpay. I think it's worth emphasising this.

  • @layer7 said:
    Hi,

    cryptomous.com lacks of any kind of identification.

    No company name, no company address, no company registration, no legal information, just no nothing, except a wall of text for telegram -and phonenumbers.

    At least i could not find any.

    @Cryptomus Is there a specific reason that you work in financial transaction market but hesitate that people know with whom they are actually working with and entrusting money?

    Or am i just wrong / blind / too stupid to find the information on your website?

    Bitcoin was created by an anonymous individual, let's not forget that.

  • tentortentor Member, Host Rep

    @qbit15 said:
    Bitcoin was created by an anonymous individual, let's not forget that.

    That anonymous individual doesn't hold your coins unlike custodial middleman do

  • @Cryptomus said:
    Thank you for your feedback!

    Cryptomus is a legitimate organization that strictly follows international standards. We are fully AML and KYC compliant - our AML Policy is available on the website with all the relevant details.

    The platform has been operating since 2022, and over 15 million transactions have been processed through our system. Cryptomus has been featured by trusted sources such as Bitcoin.com, Cointelegraph, Benzinga, and others. We implement strict security protocols and have successfully passed an independent third-party audit by CERTIK.

    If you have any legal questions or concerns, feel free to contact us at [email protected] or reach out to our support team.

    To address some of the points raised in this thread:

    • KYC is mandatory for using Cryptomus.
    • Cryptomus only processes cryptocurrency transactions. If you wish to convert your funds to fiat, you can use our P2P exchange for withdrawal.
    • Funds are only frozen if a transaction fails AML checks. If you're unsure whether your funds comply with AML requirements, you can use our built-in AML Checker (available in your dashboard) before making the transaction.
    • If your funds were blocked but you have no connection to the associated risk label, they will be returned to you after verification.
    • Cryptomus does not work with high-risk businesses. If you suspect that one of our merchants is involved in fraudulent activity, please report it to our support team - we take such reports seriously and investigate all cases.
    • Our company has no connection to the article that was mentioned. We are not involved in cashing out or accepting funds of unverified or suspicious origin on our platform. We follow all AML/KYC standards.

    Fuck AML. Stop trying to control cryptocurrency transactions. Try AML'g my monero transactions. It's impossible.

    Thanked by 1cloudblast
  • qbit15qbit15 Member
    edited September 2025

    @tentor said:

    @qbit15 said:
    Bitcoin was created by an anonymous individual, let's not forget that.

    That anonymous individual doesn't hold your coins unlike custodial middleman do

    That's why we need multi-sig payment processors. Trust is removed.

  • @gigahost said:
    Avoid. Held our fiat withdrawal for weeks without releasing it. When it finally arrived, it came from The Kingdom Bank in the Dominican Republic.

    Doesn't make it any less dirty if it came from a western country bank. All of them launder huge sums of money daily. Cartels, terrorists and tainted fake fiat money from govts. Stop living in denial.

    Thanked by 1torre
  • vailiernitsvailiernits Member
    edited September 2025

    @qbit15 said:

    @gigahost said:
    Avoid. Held our fiat withdrawal for weeks without releasing it. When it finally arrived, it came from The Kingdom Bank in the Dominican Republic.

    Doesn't make it any less dirty if it came from a western country bank. All of them launder huge sums of money daily. Cartels, terrorists and tainted fake fiat money from govts. Stop living in denial.

    You clearly have no idea about bank compliance, especially with large sums of money.
    There isn't a single "western" bank that wouldn't question large transactions from known tax heavens.

    Take your politics elsewhere, there are plenty of asses to be licked in Ukraine vs Russia thread.

  • layer7layer7 Member, Host Rep, LIR

    @qbit15 said:
    Bitcoin was created by an anonymous individual, let's not forget that.

    Hi,

    i think the problem is not the anonymity for money transactions.

    I dont care if the guy who stand in front of me to sell a banana is named joe or santa claus.
    He can have his anonymity, no problem.

    But if i give someone my money to buy for me a banana at this guy, i definitely want to know who this someone is. So that, if ever there is an issue ( joe/santa did not get the money, i did not get my banana, what ever ) that i just know to whom i actually gave my money to fulfill a business between joe/santa and me.

    This situations we talk here about are not direct contracts where the service goes to cryptomus and cryptomus pays me for that service. In this situation, they can have their anonymity. I actually dont want their data. What i can not have, i can not loose and no one can steal from me what i dont have. Perfectly fine.

    But thats not what we talk here about. We talk here about a trust business with an entity that is actually part of my supply chain. I have to rely on this entity. If there is a problem with them i have automatically a problem too, and even worst most probably my customers.

    So the performance / reliability of this entity has direct impact on my performance / reliability.

    And as it seems there are people here who do not really care about that.

    But before i ask my customers to pay to that entity considerable amounts of money, the bare minimum is just to know who whom i want them to pay to.

    I want to know what door i have to kick in, if something goes wrong.
    I simply dont want to be in a situation where my customers pay, so i am obliged to deliver but for what ever reason i dont get my money or what ever and i dont even know whom to blame? So i am supposed to blame some telegram account? A phone number? Really?

    Maybe i am too old fashioned, boring, lacking of innovation or what ever. But i want my customers to be able to rely on me. And i can only perform as good as my supplychain can.
    And if i do not even know my own supplychain... sorry, what kind of joke business would i run this way?!

  • @layer7 said:

    @qbit15 said:
    Bitcoin was created by an anonymous individual, let's not forget that.

    Hi,

    i think the problem is not the anonymity for money transactions.

    I dont care if the guy who stand in front of me to sell a banana is named joe or santa claus.
    He can have his anonymity, no problem.

    But if i give someone my money to buy for me a banana at this guy, i definitely want to know who this someone is. So that, if ever there is an issue ( joe/santa did not get the money, i did not get my banana, what ever ) that i just know to whom i actually gave my money to fulfill a business between joe/santa and me.

    This situations we talk here about are not direct contracts where the service goes to cryptomus and cryptomus pays me for that service. In this situation, they can have their anonymity. I actually dont want their data. What i can not have, i can not loose and no one can steal from me what i dont have. Perfectly fine.

    But thats not what we talk here about. We talk here about a trust business with an entity that is actually part of my supply chain. I have to rely on this entity. If there is a problem with them i have automatically a problem too, and even worst most probably my customers.

    So the performance / reliability of this entity has direct impact on my performance / reliability.

    And as it seems there are people here who do not really care about that.

    But before i ask my customers to pay to that entity considerable amounts of money, the bare minimum is just to know who whom i want them to pay to.

    I want to know what door i have to kick in, if something goes wrong.
    I simply dont want to be in a situation where my customers pay, so i am obliged to deliver but for what ever reason i dont get my money or what ever and i dont even know whom to blame? So i am supposed to blame some telegram account? A phone number? Really?

    Maybe i am too old fashioned, boring, lacking of innovation or what ever. But i want my customers to be able to rely on me. And i can only perform as good as my supplychain can.
    And if i do not even know my own supplychain... sorry, what kind of joke business would i run this way?!

    Yes you're old fashioned. Because you're trying to come up with problems when there isn't any.

  • AlyxAlyx Member, Host Rep

    @snowman11 said:

    @layer7 said:

    @qbit15 said:
    Bitcoin was created by an anonymous individual, let's not forget that.

    Hi,

    i think the problem is not the anonymity for money transactions.

    I dont care if the guy who stand in front of me to sell a banana is named joe or santa claus.
    He can have his anonymity, no problem.

    But if i give someone my money to buy for me a banana at this guy, i definitely want to know who this someone is. So that, if ever there is an issue ( joe/santa did not get the money, i did not get my banana, what ever ) that i just know to whom i actually gave my money to fulfill a business between joe/santa and me.

    This situations we talk here about are not direct contracts where the service goes to cryptomus and cryptomus pays me for that service. In this situation, they can have their anonymity. I actually dont want their data. What i can not have, i can not loose and no one can steal from me what i dont have. Perfectly fine.

    But thats not what we talk here about. We talk here about a trust business with an entity that is actually part of my supply chain. I have to rely on this entity. If there is a problem with them i have automatically a problem too, and even worst most probably my customers.

    So the performance / reliability of this entity has direct impact on my performance / reliability.

    And as it seems there are people here who do not really care about that.

    But before i ask my customers to pay to that entity considerable amounts of money, the bare minimum is just to know who whom i want them to pay to.

    I want to know what door i have to kick in, if something goes wrong.
    I simply dont want to be in a situation where my customers pay, so i am obliged to deliver but for what ever reason i dont get my money or what ever and i dont even know whom to blame? So i am supposed to blame some telegram account? A phone number? Really?

    Maybe i am too old fashioned, boring, lacking of innovation or what ever. But i want my customers to be able to rely on me. And i can only perform as good as my supplychain can.
    And if i do not even know my own supplychain... sorry, what kind of joke business would i run this way?!

    Yes you're old fashioned. Because you're trying to come up with problems when there isn't any.

    Just because you are blind doesn't mean there are no problems.

    Alone the fact that the payment gateway is probably illegal in what ever country they are is kinda a problem 🤷

  • MynymboxMynymbox Member, Host Rep
    edited September 2025

    This morning in our mailbox

    Hello, Mynymbox team !
    Great to meet you!

    Your service is awesome!
    My name is XXX, and I’m from Cryptomus.
    We help businesses and projects accept and process cryptocurrency payments in an automated way, and we’d love to have you as a partner.

    Can I send you more detailed information, or could you point me to the right person to reach out to?

    Thanks in advance for your reply, and have a fantastic day!

    And 1 min later to another email address from us:

    "I’m reaching out regarding a potential partnership.
    I'm XXX, I represent Cryptomus, and we help businesses and projects accept cryptocurrency as a payment method.
    You can add us as an extra payment option on your platform, and it won’t cost you a thing.

    Can I send you detailed information about working with us?"

    LOL

  • RubbenRubben Member
    edited September 2025

    It says a lot about LET the type of companies the allow to advertise here. Anything goes for $200 - is usually said by a bitch

  • justaguyjustaguy Member, Host Rep

    @gigahost said:
    Avoid. Held our fiat withdrawal for weeks without releasing it. When it finally arrived, it came from The Kingdom Bank in the Dominican Republic.

    *Dominica, not the Dominican Republic
    Probably the dodgiest bank out there rn, 0 surprise they use it

  • qbit15qbit15 Member
    edited September 2025

    @vailiernits said:

    @qbit15 said:

    @gigahost said:
    Avoid. Held our fiat withdrawal for weeks without releasing it. When it finally arrived, it came from The Kingdom Bank in the Dominican Republic.

    Doesn't make it any less dirty if it came from a western country bank. All of them launder huge sums of money daily. Cartels, terrorists and tainted fake fiat money from govts. Stop living in denial.

    You clearly have no idea about bank compliance, especially with large sums of money.
    There isn't a single "western" bank that wouldn't question large transactions from known tax heavens.

    Take your politics elsewhere, there are plenty of asses to be licked in Ukraine vs Russia thread.

    You can stay in denial if you want. Anyone with two braincells knows banks have no real "compliance". Just to name a few public cases, TD bank and HSBC were heavily fined and still continue to operate.

    "Give a man a gun and he can rob a Bank. Give a man a Bank and he can rob the world."

    Thanked by 1jsg
  • emghemgh Member, Megathread Squad

    @Rubben said:
    It says a lot about LET the type of companies the allow to advertise here. Anything goes for $200 - is usually said by a bitch

    Biloh is not a bitch

    No bitch has that big a dick

    Thanked by 2oloke wadhah
  • emghemgh Member, Megathread Squad
    edited September 2025

    Btw Cryptopus would be a more fitting name since you’re hiding company identification like a pussy

    Thanked by 3oloke wadhah tentor
  • @emgh said:
    Btw Cryptopus would be a more fitting name since you’re hiding company identification like a pussy

    Took me an embarrassing amount of seconds to re-read this as crypto-pus after my brain had already decided it was crypt-opus and I couldn't figure out how it related.

    https://en.wikipedia.org/wiki/Opus_the_Penguin

    Thanked by 1emgh
  • philipjensenphilipjensen Member, Patron Provider

    @Mynymbox said:
    Would be great if you stop spamming ticket systems and to any email you find from hosting companies.

    This is so true, every month in my inbox, ticket system and DMs on discord. :D

  • Hey @Cryptomus, which country's AML laws do you abide to? How can I get my funds back? For how long are you legally allowed to keep them?

    Thanked by 1oloke
  • @TheJohnDoe said:
    Hey @Cryptomus, which country's AML laws do you abide to?

    вор в зако́не (thief in law)

  • mandalamandala Member, Megathread Squad

    @emgh said:
    Btw Cryptopus would be a more fitting name since you’re hiding company identification like a pussy


    image

  • HosteroidHosteroid Member, Patron Provider
    edited September 2025

    Hello SPAMMERS @Cryptomus you got blacklisted on our email server.

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