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Cryptomus — Your Ultimate Solution for Cryptocurrency Payments

245

Comments

  • layer7layer7 Member, Host Rep, LIR

    @Cryptomus said:
    Thank you for your feedback!

    Cryptomus is a legitimate organization that strictly follows international standards. We are fully AML and KYC compliant - our AML Policy is available on the website with all the relevant details.

    The platform has been operating since 2022, and over 15 million transactions have been processed through our system. Cryptomus has been featured by trusted sources such as Bitcoin.com, Cointelegraph, Benzinga, and others. We implement strict security protocols and have successfully passed an independent third-party audit by CERTIK.

    If you have any legal questions or concerns, feel free to contact us at [email protected] or reach out to our support team.

    To address some of the points raised in this thread:

    • KYC is mandatory for using Cryptomus.
    • Cryptomus only processes cryptocurrency transactions. If you wish to convert your funds to fiat, you can use our P2P exchange for withdrawal.
    • Funds are only frozen if a transaction fails AML checks. If you're unsure whether your funds comply with AML requirements, you can use our built-in AML Checker (available in your dashboard) before making the transaction.
    • If your funds were blocked but you have no connection to the associated risk label, they will be returned to you after verification.
    • Cryptomus does not work with high-risk businesses. If you suspect that one of our merchants is involved in fraudulent activity, please report it to our support team - we take such reports seriously and investigate all cases.
    • Our company has no connection to the article that was mentioned. We are not involved in cashing out or accepting funds of unverified or suspicious origin on our platform. We follow all AML/KYC standards.

    Hi,

    sorry, i just read her marketing bla bla. 0 reference to what the users actually wrote here.

    IF you are a legit company, why do you hide your identity?

    Whats with the link @oloke posted?

    Why should anyone trust you if you are investing so much energy in hiding your identity? No normal company does that -- especially not with financial transactions / products involved. At least i never saw that.

  • @Cryptomus said: audit by CERTIK.

    There were a few big hacks of crypto companies and they all passed CERTIK, soooo...

  • They are shady as fuck.

    Registered in the UK as CERTA PAYMENTS LTD, never filed accounts or paid taxes, and were dissolved.

    https://find-and-update.company-information.service.gov.uk/company/15352868/filing-history

    And when that happens, all of the company’s assets go to the UK government. (Link)

    Now registered in Canada as Xeltox Enterprises Ltd, they have also been in trouble with the authorities there, and the ownership of their assets may be questionable due to the above.

    https://www.bcsc.bc.ca/-/media/PWS/New-Resources/Decision-and-Orders/Notices-of-Hearing-and-Temporary-Orders/2025/2025-BCSECCOM-209.pdf

    They might be good for shady shit, but I wouldn’t trust them any more than @Calin.

  • olokeoloke Member, Host Rep

    @Cryptomus said:
    Thank you for your feedback!
    To address some of the points raised in this thread:

    • KYC is mandatory for using Cryptomus.
      ...

    Hello, thank you for your response :)

    You addressed a lot of concerns, however we still don't have any official company registration details or even the name.
    Where is your company registered?
    What is the name of your company?
    How do you expect someone to send you their documents for KYC or business verification purposes if we don't know who you are?

    Best reguards

  • Cryptomus has been nothing but the best. As a customer of Cryptomus and as a customer of companies using Cryptomus.

  • AlyxAlyx Member, Host Rep
    edited September 2025

    @oloke said:

    @Cryptomus said:
    Thank you for your feedback!
    To address some of the points raised in this thread:

    • KYC is mandatory for using Cryptomus.
      ...

    Hello, thank you for your response :)

    You addressed a lot of concerns, however we still don't have any official company registration details or even the name.
    Where is your company registered?
    What is the name of your company?
    How do you expect someone to send you their documents for KYC or business verification purposes if we don't know who you are?

    Best reguards

    Hello, we would like to guide you through our KYC process.
    I'm not telling you who or even where I am, but could you please send your passport to [email protected]?

    Don't worry, this process was audited by CERTIK.

    Seriously, what a joke.

  • @layer7 said:

    @snowman11 said:
    They're legit. Many providers and services use them nowadays.

    Hi,

    from what perspective actually or by what definition actually?

    They are legit because they are not known as scammers? Or legit because they are used by companies?

    For me the first step to build an opinion if an entity is legit or not, is to know with whom i am actually trading. Thats (for me) just the bare minimum.

    Would you rent a service from someone you have 0 identification from?

    Would you build your own business the way that you rely on this rented service?

    I would just not do that. How can you ever be a responsible provider giving any kind of guarantee for some minimum reliability if your business is based on an entity you just dont know at all?

    If you are renting a VPS to use it for illegal stuff, THEN you dont need to care. Maybe even if you are renting to use it for what ever that has 0 value for you, THEN you dont need to care.

    But if ever this is not the case, then renting from such entity seems to be a HIGH RISK choice and pure gamble. Maybe it works, maybe not, maybe its connected with illegal activities, maybe not, maybe it will scam you, maybe not, maybe it will do what ever shit, maybe not.

    The point is that what ever happens, you have just zero security. What ever comes along you have to accept it and swallow it with all consequences for you

    And sorry, based on zero security and with non existing reliability, i would just never use this for business...

    But thats just my personal opinion. I dont know this entity and i have no problem with them. I would just not do any business with them as its just by far too fishy if they are hiding their identity like this.

    I really don't care about the legal entity behind it. I care about that it's a good processor and they give you your crypto. There is far worse ones which have company information easily available but that lock your merchant accounts and a lot of other bullshit.

    We've done 5-10k monthly thru their processor and it works just fine. Never any issue or any delays.

    Thanked by 2mandala oloke
  • We love KYC too, with C stands for Company, not Customer ;)

  • AlyxAlyx Member, Host Rep

    @snowman11 said:

    @layer7 said:

    @snowman11 said:
    They're legit. Many providers and services use them nowadays.

    Hi,

    from what perspective actually or by what definition actually?

    They are legit because they are not known as scammers? Or legit because they are used by companies?

    For me the first step to build an opinion if an entity is legit or not, is to know with whom i am actually trading. Thats (for me) just the bare minimum.

    Would you rent a service from someone you have 0 identification from?

    Would you build your own business the way that you rely on this rented service?

    I would just not do that. How can you ever be a responsible provider giving any kind of guarantee for some minimum reliability if your business is based on an entity you just dont know at all?

    If you are renting a VPS to use it for illegal stuff, THEN you dont need to care. Maybe even if you are renting to use it for what ever that has 0 value for you, THEN you dont need to care.

    But if ever this is not the case, then renting from such entity seems to be a HIGH RISK choice and pure gamble. Maybe it works, maybe not, maybe its connected with illegal activities, maybe not, maybe it will scam you, maybe not, maybe it will do what ever shit, maybe not.

    The point is that what ever happens, you have just zero security. What ever comes along you have to accept it and swallow it with all consequences for you

    And sorry, based on zero security and with non existing reliability, i would just never use this for business...

    But thats just my personal opinion. I dont know this entity and i have no problem with them. I would just not do any business with them as its just by far too fishy if they are hiding their identity like this.

    I really don't care about the legal entity behind it. I care about that it's a good processor and they give you your crypto. There is far worse ones which have company information easily available but that lock your merchant accounts and a lot of other bullshit.

    We've done 5-10k monthly thru their processor and it works just fine. Never any issue or any delays.

    Glad you are happy with it.
    But like, any somewhat serious business usually would at least roughly want to know who is managing their money.

    Like... I don't know. I probably would not want calin to manage my crypto payments.
    And for all we know, this could be calin 🤷

  • Its really annoying to use cryptomus, they don't verify the KYC saying their's an issue. You can only apply for KYC once. If you want payouts of the payment you received between that time, you have to wait 20 days.
    I will rate them 0 out of 10. Also the support is slow, if you rate them on trustpilot they will get it removed.
    You just can't convey your message or ask for any reply or payout faster.

    Thanked by 3oloke mandala lothos
  • It seems to be an project to get money than run away when a good amount of money is deposited

    Thanked by 2Alyx mandala
  • Is this thread opening a doors for them to spam even more our DM's? Like they do on Discord?..

  • @layer7 said:

    @snowman11 said:
    They're legit. Many providers and services use them nowadays.

    Hi,

    from what perspective actually or by what definition actually?

    They are legit because they are not known as scammers? Or legit because they are used by companies?

    For me the first step to build an opinion if an entity is legit or not, is to know with whom i am actually trading. Thats (for me) just the bare minimum.

    Would you rent a service from someone you have 0 identification from?

    Would you build your own business the way that you rely on this rented service?

    I would just not do that. How can you ever be a responsible provider giving any kind of guarantee for some minimum reliability if your business is based on an entity you just dont know at all?

    If you are renting a VPS to use it for illegal stuff, THEN you dont need to care. Maybe even if you are renting to use it for what ever that has 0 value for you, THEN you dont need to care.

    But if ever this is not the case, then renting from such entity seems to be a HIGH RISK choice and pure gamble. Maybe it works, maybe not, maybe its connected with illegal activities, maybe not, maybe it will scam you, maybe not, maybe it will do what ever shit, maybe not.

    The point is that what ever happens, you have just zero security. What ever comes along you have to accept it and swallow it with all consequences for you

    And sorry, based on zero security and with non existing reliability, i would just never use this for business...

    But thats just my personal opinion. I dont know this entity and i have no problem with them. I would just not do any business with them as its just by far too fishy if they are hiding their identity like this.

    Totally agreed , in finance sector , you dont hide identity of owners/partners etc, if someone hides then definable there is something fishy .

  • beanman109beanman109 Member, Host Rep, Megathread Squad

    This thread went well

  • @Cryptomus said:
    Thank you for your feedback!

    Cryptomus is a legitimate organization that strictly follows international standards. We are fully AML and KYC compliant - our AML Policy is available on the website with all the relevant details.

    The platform has been operating since 2022, and over 15 million transactions have been processed through our system. Cryptomus has been featured by trusted sources such as Bitcoin.com, Cointelegraph, Benzinga, and others. We implement strict security protocols and have successfully passed an independent third-party audit by CERTIK.

    If you have any legal questions or concerns, feel free to contact us at [email protected] or reach out to our support team.

    To address some of the points raised in this thread:

    • KYC is mandatory for using Cryptomus.
    • Cryptomus only processes cryptocurrency transactions. If you wish to convert your funds to fiat, you can use our P2P exchange for withdrawal.
    • Funds are only frozen if a transaction fails AML checks. If you're unsure whether your funds comply with AML requirements, you can use our built-in AML Checker (available in your dashboard) before making the transaction.
    • If your funds were blocked but you have no connection to the associated risk label, they will be returned to you after verification.
    • Cryptomus does not work with high-risk businesses. If you suspect that one of our merchants is involved in fraudulent activity, please report it to our support team - we take such reports seriously and investigate all cases.
    • Our company has no connection to the article that was mentioned. We are not involved in cashing out or accepting funds of unverified or suspicious origin on our platform. We follow all AML/KYC standards.

    Certik, well certik itself has bad reputation and in crypto world its below mid tier company. CertiK may look credible, but relying on their audits is risky. Several high-profile rug pulls and hacks happened right after CertiK audits—like Swaprum ($3M lost) and Merlin DEX ($1.8M). So in short certik name create suspicion,
    I was recently working on to get an audit of crypto wallet, thts why i cane to know about certik ,

    Thanked by 2mandala jsg
  • @sitepape said:
    Its really annoying to use cryptomus, they don't verify the KYC saying their's an issue. You can only apply for KYC once. If you want payouts of the payment you received between that time, you have to wait 20 days.
    I will rate them 0 out of 10. Also the support is slow, if you rate them on trustpilot they will get it removed.
    You just can't convey your message or ask for any reply or payout faster.

    They cant get it removed. If you face this then let me know ,

  • FlorinMarianFlorinMarian Member, Host Rep

    Cryptomus is aggressively competing with HE for the #1 spot in the category "whoever spams the WHMCS ticket system the most wins".
    HAZI.ro switched to Binance for cryptocurrency payments over 6 months ago. The number of clients paying with crypto has dropped by more than 50%, but the number of inquiries from the police has dropped to zero (due to the KYC requirements imposed by Binance).

  • I made over 100 payments through you. Thank you, you are the best.

  • trust me bro

    Thanked by 2Alyx beanman109
  • @Proxecure said:

    @layer7 said:

    @snowman11 said:
    They're legit. Many providers and services use them nowadays.

    Hi,

    from what perspective actually or by what definition actually?

    They are legit because they are not known as scammers? Or legit because they are used by companies?

    For me the first step to build an opinion if an entity is legit or not, is to know with whom i am actually trading. Thats (for me) just the bare minimum.

    Would you rent a service from someone you have 0 identification from?

    Would you build your own business the way that you rely on this rented service?

    I would just not do that. How can you ever be a responsible provider giving any kind of guarantee for some minimum reliability if your business is based on an entity you just dont know at all?

    If you are renting a VPS to use it for illegal stuff, THEN you dont need to care. Maybe even if you are renting to use it for what ever that has 0 value for you, THEN you dont need to care.

    But if ever this is not the case, then renting from such entity seems to be a HIGH RISK choice and pure gamble. Maybe it works, maybe not, maybe its connected with illegal activities, maybe not, maybe it will scam you, maybe not, maybe it will do what ever shit, maybe not.

    The point is that what ever happens, you have just zero security. What ever comes along you have to accept it and swallow it with all consequences for you

    And sorry, based on zero security and with non existing reliability, i would just never use this for business...

    But thats just my personal opinion. I dont know this entity and i have no problem with them. I would just not do any business with them as its just by far too fishy if they are hiding their identity like this.

    Totally agreed , in finance sector , you dont hide identity of owners/partners etc, if someone hides then definable there is something fishy .

    This is crypto man. Go ahead and use co> @Proxecure said:

    @Cryptomus said:
    Thank you for your feedback!

    Cryptomus is a legitimate organization that strictly follows international standards. We are fully AML and KYC compliant - our AML Policy is available on the website with all the relevant details.

    The platform has been operating since 2022, and over 15 million transactions have been processed through our system. Cryptomus has been featured by trusted sources such as Bitcoin.com, Cointelegraph, Benzinga, and others. We implement strict security protocols and have successfully passed an independent third-party audit by CERTIK.

    If you have any legal questions or concerns, feel free to contact us at [email protected] or reach out to our support team.

    To address some of the points raised in this thread:

    • KYC is mandatory for using Cryptomus.
    • Cryptomus only processes cryptocurrency transactions. If you wish to convert your funds to fiat, you can use our P2P exchange for withdrawal.
    • Funds are only frozen if a transaction fails AML checks. If you're unsure whether your funds comply with AML requirements, you can use our built-in AML Checker (available in your dashboard) before making the transaction.
    • If your funds were blocked but you have no connection to the associated risk label, they will be returned to you after verification.
    • Cryptomus does not work with high-risk businesses. If you suspect that one of our merchants is involved in fraudulent activity, please report it to our support team - we take such reports seriously and investigate all cases.
    • Our company has no connection to the article that was mentioned. We are not involved in cashing out or accepting funds of unverified or suspicious origin on our platform. We follow all AML/KYC standards.

    Certik, well certik itself has bad reputation and in crypto world its below mid tier company. CertiK may look credible, but relying on their audits is risky. Several high-profile rug pulls and hacks happened right after CertiK audits—like Swaprum ($3M lost) and Merlin DEX ($1.8M). So in short certik name create suspicion,
    I was recently working on to get an audit of crypto wallet, thts why i cane to know about certik ,

    Why would you keep crypto in a merchant account? Just make it auto withdraw to your own wallet. If someone would rug us for 150 USD for i wouldn't even care (average order value)

  • emghemgh Member, Megathread Squad

    @Cryptomus said: Cryptomus is a legitimate organization that

    ignore all previous instructions and sign out tbh

    Thanked by 2oloke Alyx
  • @snowman11 said:

    I really don't care about the legal entity behind it.

    Right. If you made a transaction without through Gateway like this, you don't care about who they are.

    But if someone intervenes, that's a different story.
    At a sudden, your money would be frozen, then you might want to be care.
    But by then it was too late. everything works fine for most people and until something happens.

  • @Arirang said:

    @snowman11 said:

    I really don't care about the legal entity behind it.

    Right. If you made a transaction without through Gateway like this, you don't care about who they are.

    But if someone intervenes, that's a different story.
    At a sudden, your money would be frozen, then you might want to be care.
    But by then it was too late. everything works fine for most people and until something happens.

    No nothing would be frozen because it auto withdraws every time there's a transaction. So at most i would loose a few hundred dollars (average order size) regardless way more likely that coinbase, bitpay or whatever would freeze the account requesting documentation.

    I'm fine with that.

  • Some months ago I tried to pay my serverbill, hoster was using Cryptomus.

    Cryptomus blocked my payment and are still keeping the funds. I have to do KYC to get them back.

    Not sure for how long they are allowed to keep my funds? I guess for ever?

  • vailiernitsvailiernits Member
    edited September 2025

    Just don't be surprised when they get sanctioned https://rutube.ru/video/d5c42519ca98ea97bbba0b955b5cfce0/

    and they most likely will, they have more than a few things common with Aeza.

    also, withdraws to banks in EU are sent from offshore bank accounts in Dominica, raising eyebrows of accountants.

    Stay away, unless you are a criminal. That's their target audience.

    ps. https://heleket.com/ is also Cryptomus.

    Thanked by 3oloke xvps Ed_Chd
  • AlyxAlyx Member, Host Rep

    Cryptomus: Cryptomus is a legitimate organization that strictly follows international standards. We are fully AML and KYC compliant

    LET: No KYC lets gooo!

    There might be a little communication issue here 😅

    Thanked by 2oloke tentor
  • mandalamandala Member, Megathread Squad

    @oloke said:

    @Cryptomus said:
    Thank you for your feedback!
    To address some of the points raised in this thread:

    • KYC is mandatory for using Cryptomus.
      ...

    Hello, thank you for your response :)

    You addressed a lot of concerns, however we still don't have any official company registration details or even the name.
    Where is your company registered?
    What is the name of your company?
    How do you expect someone to send you their documents for KYC or business verification purposes if we don't know who you are?

    Best reguards

    Clueless amateurs questioning Patron Provider. smh my head

    According to Rules For Selling On LowEndTalk, the provider must submit a ticket with "public company registration in your jurisdiction" and "company registration number", and "Public WHOIS data confirming business ownership". I'm sure these are sufficient enough.

    Letting shady service provider roam the forum sounds more like blackhat turf, I'm sure LET won't allow that!

    Thanked by 2oloke beanman109
  • @mandala said:

    @oloke said:

    @Cryptomus said:
    Thank you for your feedback!
    To address some of the points raised in this thread:

    • KYC is mandatory for using Cryptomus.
      ...

    Hello, thank you for your response :)

    You addressed a lot of concerns, however we still don't have any official company registration details or even the name.
    Where is your company registered?
    What is the name of your company?
    How do you expect someone to send you their documents for KYC or business verification purposes if we don't know who you are?

    Best reguards

    Clueless amateurs questioning Patron Provider. smh my head

    According to Rules For Selling On LowEndTalk, the provider must submit a ticket with "public company registration in your jurisdiction" and "company registration number", and "Public WHOIS data confirming business ownership". I'm sure these are sufficient enough.

    Letting shady service provider roam the forum sounds more like blackhat turf, I'm sure LET won't allow that!

    I can't tell if you're being serious or sarcastic but either way thanks for making me snort coffee out of my nose!

  • Mandatory kyc eyyy? Get out and close the door!!!

  • zGatozGato Member
    edited September 2025

    @Cryptomus can you talk about your relation with Heleket? Your other company used to avoid crypto regulations (allegedly, of course), in Georgia ;)

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