Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


Shells Virtual Desktop
BMail.ag - Secure Email Service
Server.net
CPLicense.net
VPS Server
Buy VPN
Vultr
VMs for AI
HostDare
ReliableSite White-Label Dedicated Hosting for Resellers
InterServer VPS
BMail.ag - Secure Email Service
Best VPN
High-Performance Bare Metal Server Solutions
Karvl.com
Server Mania Cloud Hosting
DataWagon Hosting
AlphaVPS Hosting
Evoxt.com
Clouvider
VPS Hosting with NVMe
Residential IPs in the US & 4G Mobile Proxies in EU & US with Unlimited Bandwidth
ReliableSite White-Label Dedicated Hosting for Resellers
Rabisu - Hosting Solutions
Shells Virtual Desktop
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

My hetzner accounts get hacked

2

Comments

  • tentortentor Member, Host Rep

    @maxxxxx said:
    There's nothing wrong with passwords. How will someone break a long random generated password?

    Phishing.

    Thanked by 1Maelstrom36
  • @tentor said:

    @maxxxxx said:
    There's nothing wrong with passwords. How will someone break a long random generated password?

    Phishing.

    Precisely, along with others. Think about keyloggers and credential stealers. Hackers or someone doesn't necessarily need to 'break a long random generated password' when phishing and credential-stealing methods can simply provide it to them.

  • maxxxxxmaxxxxx Member
    edited September 2025

    @tentor said:

    @maxxxxx said:
    There's nothing wrong with passwords. How will someone break a long random generated password?

    Phishing.

    https://github.com/drk1wi/Modlishka

    @Maelstrom36 said:

    @maxxxxx said:

    @Maelstrom36 said:

    @mrerenk said: I cant believe people still fall for those kind of scams in the big 2025

    What I can't believe is in 2025 there are still people who think passwords alone are enough and don't set up 2FA when it's available. That's just a bold move :)

    There's nothing wrong with passwords. How will someone break a long random generated password?
    2FA just annoys users who generate passwords like that or even worse makes the whole system less secure.

    2FA is not a replacement for bad passwords and will not help much with passwords like: 123456, 123456789, qwerty, password, 12345, qwerty123, 1q2w3e, 12345678, 111111, 1234567890. Those are the 10 most common passwords in 2025, imagine that.

    It's not a replacement. It's meant to add another layer of security. Even with weak passwords it can still help secure the account.

    In this case, if 2FA had been enabled, I believe the OP wouldn't be in this situation and we likely wouldn't be having this discussion.

    In general 2FA is still susceptible to phishing, MTIM and other attacks. And with a bad password even worse as it is essentially 1FA then. 2FA authenticators are known to have vulnerabilities and not to mention stupidity like allowing password resets or codes that are easy to guess.

    So either use a password manager and make sure the password database is encrypted with a master key. Beyond that if you want more security use hardware based 2FA as it's the only kind that is actually useful.

  • tentortentor Member, Host Rep

    In general 2FA is still susceptible to phishing

    No, you can't steal TOTP secret. You can login, but you can't steal 2FA, only one-time code, unlike with password.

  • xvpsxvps Member
    edited September 2025

    @yokowasis said:
    I don't know how they did it.

    I might have an idea: you fucked up. Again.

    Just like in 2017, when you thought Bitbucket was a good place for your root password.
    https://bitbucket.org/yokowasis/boxbilling-cwp/src/master/Manager/Cwp.php

  • @tentor said:

    In general 2FA is still susceptible to phishing

    No, you can't steal TOTP secret. You can login, but you can't steal 2FA, only one-time code, unlike with password.

    When someone logs in he can disable 2FA and do what he wants.

  • tentortentor Member, Host Rep

    @maxxxxx said:

    @tentor said:

    In general 2FA is still susceptible to phishing

    No, you can't steal TOTP secret. You can login, but you can't steal 2FA, only one-time code, unlike with password.

    When someone logs in he can disable 2FA and do what he wants.

    It is implementation vulnerability imo, not 2FA fault. They should ask for 2FA code once again for security related operations.

  • maxxxxxmaxxxxx Member
    edited September 2025

    @tentor said:

    @maxxxxx said:

    @tentor said:

    In general 2FA is still susceptible to phishing

    No, you can't steal TOTP secret. You can login, but you can't steal 2FA, only one-time code, unlike with password.

    When someone logs in he can disable 2FA and do what he wants.

    It is implementation vulnerability imo, not 2FA fault. They should ask for 2FA code once again for security related operations.

    Assuming the phishing site can't get the code the second time.

  • tentortentor Member, Host Rep

    @maxxxxx said:

    @tentor said:

    @maxxxxx said:

    @tentor said:

    In general 2FA is still susceptible to phishing

    No, you can't steal TOTP secret. You can login, but you can't steal 2FA, only one-time code, unlike with password.

    When someone logs in he can disable 2FA and do what he wants.

    It is implementation vulnerability imo, not 2FA fault. They should ask for 2FA code once again for security related operations.

    Assuming the phishing site can't get the code the second time.

    It is when things will go suspicious enough, but yeah some users might still not notice something unusual

  • yokowasisyokowasis Member
    edited September 2025

    @tentor said:

    @maxxxxx said:
    There's nothing wrong with passwords. How will someone break a long random generated password?

    Phishing.

    Phising don't work if your password manager autofill the username and password for you.

    My main concern is how easy it's to change email account. There should be a confirmation from the old email account to change it to the new email.

    If it's only password change i can just easily reset it. But they change the email account. So I am locked out until Monday.

  • @maxxxxx said:

    @Maelstrom36 said:

    @mrerenk said: I cant believe people still fall for those kind of scams in the big 2025

    What I can't believe is in 2025 there are still people who think passwords alone are enough and don't set up 2FA when it's available. That's just a bold move :)

    There's nothing wrong with passwords. How will someone break a long random generated password?
    2FA just annoys users who generate passwords like that or even worse makes the whole system less secure.

    2FA is not a replacement for bad passwords and will not help much with passwords like: 123456, 123456789, qwerty, password, 12345, qwerty123, 1q2w3e, 12345678, 111111, 1234567890. Those are the 10 most common passwords in 2025, imagine that.

    How did you guess my password?

  • @yokowasis said:

    My main concern is how easy it's to change email account. There should be a confirmation from the old email account to change it to the new email.

    I hate this kind of need old email to change to the new email. Storj has this requirements, and I lost my old email access because I lost the 2FA. Now I only can login but can't do anything to change to new email.

    I agree that change email may need to require verification, but not from the old email

    @yokowasis complex password in password manager with its auto fill is good, but it turns out it is not enough. Take this as your lesson learned. Enable 2FA everywhere. Even buy hardware security key if you feel that your resources is more important than the cost of the hardware key. If you suspect that your computer has malware for whatever reason, don't use it to access the 2FA.

  • @akhfa said:
    Even buy hardware security key if you feel that your resources is more important than the cost of the hardware key.

    Adding onto this, if you use SSH, a hardware key in my eyes is the only way.

  • a2razora2razor Member
    edited September 2025

    @yokowasis said:

    @ailice said:

    I don't know how they did it

    Mostly time from compromise computer, they just need stole you cookie session.

    I dont even login to hetzner in the last 60 days. Cookie should be expired way before this case.

    @febrilatif said:
    Have you downloaded software recently?

    I always use winget to install software on my pc. and I use mostly WSL.

    I'd recommend making the full leap to Linux, since you're predominantly using WSL already.

    Still need to execute caution, yet "Windows" puts a big target on yourself far as actually being able to execute attack vectors. Being that Windows is the dominant client OS -- it's what most exploits / attacks aim for, getting off that platform reduces the attack surface and greatly reduces the odds of anything that you get on there accidentally working.

    That said, password manager (if there's a local store on the PC) is the best guess if they got into any other accounts of yours.

  • have you check your email associated with hetzner? They might be use email as an entrypoint. Then check your PC or mobile phone for malware posibility.
    Lastly, hope hetzner does not sell our data.

  • @yokowasis said:
    Also I can't reset password because they change the email

    How do you know your account was hacked and Hetzner didn't just delete your account?

    You realize when Hetzner decides they don't want you anymore, they just delete your account and your servers without notice? That's why friends don't let friends use hetzner.

  • loayloay Member
    edited September 2025

    @artxs said:

    @yokowasis said:
    Also I can't reset password because they change the email

    How do you know your account was hacked and Hetzner didn't just delete your account?

    You realize when Hetzner decides they don't want you anymore, they just delete your account and your servers without notice? That's why friends don't let friends use hetzner.

    You can try to check login/password reset with konsoleH client number instead of email to confirm this. @yokowasis

  • YmpkerYmpker Member
    edited September 2025

    @MikeA said:

    @yokowasis said: What immediate step should I do now ?

    Probably make sure your password manager or computer isn't compromised first bro.
    Edit: And active 2FA.

    Usually it's very hard to make sure a pc isn't compromised. Best is probably to reinstall freshly or boot live linux system and scan

    @ailice I always wonder how cookie sessions are stolen if they don't have access to your pc and you only visit legit websites?

  • Stolen cookies for sure.> @Maelstrom36 said:

    @maxxxxx said:

    @Maelstrom36 said:

    @mrerenk said: I cant believe people still fall for those kind of scams in the big 2025

    What I can't believe is in 2025 there are still people who think passwords alone are enough and don't set up 2FA when it's available. That's just a bold move :)

    There's nothing wrong with passwords. How will someone break a long random generated password?
    2FA just annoys users who generate passwords like that or even worse makes the whole system less secure.

    2FA is not a replacement for bad passwords and will not help much with passwords like: 123456, 123456789, qwerty, password, 12345, qwerty123, 1q2w3e, 12345678, 111111, 1234567890. Those are the 10 most common passwords in 2025, imagine that.

    It's not a replacement. It's meant to add another layer of security. Even with weak passwords it can still help secure the account.

    In this case, if 2FA had been enabled, I believe the OP wouldn't be in this situation and we likely wouldn't be having this discussion.

    Stolen cookies for sure. So 2fa wouldn't have helped in this case

    Thanked by 1mandala
  • mandalamandala Member, Megathread Squad

    @yokowasis said:

    Phising don't work if your password manager autofill the username and password for you.

    My main concern is how easy it's to change email account. There should be a confirmation from the old email account to change it to the new email.

    If it's only password change i can just easily reset it. But they change the email account. So I am locked out until Monday.

    I share the same thought with snowman11. Be careful of browser extensions, JS bookmark. Sometimes the extension is hijacked and the new version is updated by default, it could be phishing, or maybe not.

    From the look of it, were I you, I'd signout every account on all devices. I know this is a hosting forum but you may have more than just Hetzner account to worry about.


    image

  • really silly question, how do you know its been hacked? .. do you have active services with them, has the account been removed/disabled ?

  • DediRockDediRock Member, Patron Provider

    2FA, def a pain to always have to do it, but it's worth it.

  • I just regained my account with the help of support. Turned 2fa, apparently over the weekend the hacker deploy 100 cloud server, and I got a bill of 300 eur.

    I feel like there should be an automatic way to recover your hacked account. Or at the very least, prevent changing account email without confirmation.

  • glad to hear that.
    2FA is mandatory I guess

  • @yokowasis said:
    I just regained my account with the help of support. Turned 2fa, apparently over the weekend the hacker deploy 100 cloud server, and I got a bill of 300 eur.

    I feel like there should be an automatic way to recover your hacked account. Or at the very least, prevent changing account email without confirmation.

    so you pay the bill?

  • @yokowasis said:
    I just regained my account with the help of support. Turned 2fa, apparently over the weekend the hacker deploy 100 cloud server, and I got a bill of 300 eur.

    I feel like there should be an automatic way to recover your hacked account. Or at the very least, prevent changing account email without confirmation.

    Who is the service provider? Did you get refunded? How the hell you didnt get mail change notification? Did the hacker turned that off before changing mail? Even so, the provider should have notified, this is a security risk.

  • @yokowasis said:
    I just regained my account with the help of support. Turned 2fa, apparently over the weekend the hacker deploy 100 cloud server, and I got a bill of 300 eur.

    I feel like there should be an automatic way to recover your hacked account. Or at the very least, prevent changing account email without confirmation.

    what if a provider reset the password and deployd 100 cloud server then ask to pay for it?

  • @NeedDeal said:

    @yokowasis said:
    I just regained my account with the help of support. Turned 2fa, apparently over the weekend the hacker deploy 100 cloud server, and I got a bill of 300 eur.

    I feel like there should be an automatic way to recover your hacked account. Or at the very least, prevent changing account email without confirmation.

    Who is the service provider? Did you get refunded? How the hell you didnt get mail change notification? Did the hacker turned that off before changing mail? Even so, the provider should have notified, this is a security risk.

    I did get an email notification. It says your primary email is changed. Or something along those lines.

    By that time, it's already too late. It would be better if there is an email confirmation saying something like "hey, did you really want to change your email? If you don't want to, ignore this message. And change your password. If you do want, click this link for the confirmation"

  • @snowman11 said:

    Stolen cookies for sure. So 2fa wouldn't have helped in this case

    if i remember it right, cookie has expired time, i don't know how hetzner manage their cookie, but should not be a very long time, so in the real world, it's very hard to hack someone in this way

    and i remembered if you want change sensitive information, like password or some, you need 2FA too

  • @Tange said:

    @snowman11 said:

    Stolen cookies for sure. So 2fa wouldn't have helped in this case

    if i remember it right, cookie has expired time, i don't know how hetzner manage their cookie, but should not be a very long time, so in the real world, it's very hard to hack someone in this way

    and i remembered if you want change sensitive information, like password or some, you need 2FA too

    In the real world it happens all the time. Even on facebook and instagram

Sign In or Register to comment.