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LV IPv6 is also down for over 1 month now, for some reason @Hassan doesn't find time for his business anymore.... as nice as he is, I think it's time to move along....
gotten used to issues in detroit but super bummed tampa is also pooping, send help.
Detroit does that once a month or so....
yea the joke is i only bought detroit to support the team, i don't really have any use for it. now tampa is shitting the bed i'm getting kinda pissy.
Massive DDoS - we're working on it now
Service is down for full one day.
@Hassan How are you planning to compensate this downtime ?
how about IPv6 in L.V ?
IPv6 to my boxes in detroit & tampa seems fine btw.
https://bgp.he.net/AS399804#_prefixes
Las Vegas has been offline for 24 hours, and the control panel cannot be logged in, without any notification.
Las Vegas's stability has been shaky since about two months ago. The ticket feedback stated the issue was resolved, but the system remains unstable in reality. This is a bad sign.
微信截图_20250826193340.png> @Hassan said:
How long will it take to recover?
They post updates on the status page - https://hostodo.instatus.com/
I'm no longer a customer, but got a notification (probably subscribed long time ago).
It seems like something odd happened and Hassan works on adding ddos protection services
tampa's been accessible for coming up on 3hrs, detroit still awol.
this whole thread makes me glad I got out when I did ... of course, I couldn't actually cancel it - there's no interface/option to do so ... tho I did put in a ticket to do that - which was ignored ... yet somehow, I was still "suspended" for not paying, lol... OK ...
detroit accessible for about an hour so far
edit: i dont have anything in vegas so can't comment
They put themselves behind path.net for protection
https://bgp.tools/prefix/66.187.7.0/24#connectivity
Kind of interesting, I just have Detroit but looks stable so far.
all up and running, except IPv6 in Vegas
Please check Las Vegas IPv6 network, My ticket tkt::3t07gatk9m for IPv6 connectivity has been open for a month. Can you please check on the status?
i alos have a ticket open for 1 month now. @Hassan doesn't apparently has time for his business anymore
@Hassan
Writing here because there is no option left now.
We have 8GB RAM / 80GB NVMe / 4 Core / 6TB Bandwidth, Paid Triennially VPS, It was one of the best VPS purchased at that time (12/05/2025) but as time goes the the performance and uptime degraded drastically, Even when it comes up after a radom downtime (past 2-3 months) it takes 2-3 days to become stable, Still we haven't said anything cuz at least it was working.
But after the recent DDOS issue, which is said to be resolved on August 25, 2025, the VPS is not even funtional the sites hosted on VPS took a major hit in loading time (many times doesn't even load), Even the SSH is not functional , cant even connect most of the time and when connected it takes at least 10sec to write a simple CMD.
We have already opened tickets tkt::ujupxn1lfb - Peering issues,tkt::k4imdffeuj - Downtime,
ON - 30/08/2025,06/08/2025, respectively but never got any reply.
I don't know what to do now........
Same here on my LV instance...
We also have LV instance
Chargeback yesterday
@Hassan is a nice reasonable guy he will fix the problem, no reason to do trouble
We know, that's the only reason we haven't done anything... But still it's a major issue, we can't communicate on issues,random uptime,also there's no compensation (not saying he should do for minor days it's down but there should be something for the long downtime and random days , for eg if we count on my instance in past 2-3 months is was down or inaccessable for arround 15 days, and this is in a tenure of total 9 months and considering 3y at the end user could easily loose 1-2m).
But what i feel the major drawback and worst thing is communication here, like we were in panic ran everything to debug,checking logs but in the end the problem is not from our side and still not, also the A.I support is......
. It just tell random things and at last it will say it will frwd the ticket to L2.
he had a phone number on the legacy website, try that maybe it helps