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Comments
7877264
any yabs for ryzen high performance vps?
hello terabit @wadhah said you'd move my 666 to spain for free there might even have been a mention of loweing the price can you get that done thanks
Whats the included traffic for VPS - Basic? @SilverCreek
It's 50tb a month.
Yes please open a ticket, your account might say "suspended" while the migration happens but don't worry about it just be patient.
YABS for basically dedicated is incoming
wtf rudest support reply ever negative review incoming
Any review is good
its free speech
I just ran yesterday a yabs of the basically dedicated from the promo in early July. I'm assuming it'll be similar. Here if you wanna see it:
## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##
Yet-Another-Bench-Script
v2025-04-20
https://github.com/masonr/yet-another-bench-script
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Sun Aug 24 09:11:19 PM EDT 2025
Basic System Information:
Uptime : 0 days, 8 hours, 29 minutes
Processor : AMD EPYC 7402P 24-Core Processor
CPU cores : 8 @ 2800.000 MHz
AES-NI : ✔ Enabled
VM-x/AMD-V : ✔ Enabled
RAM : 15.6 GiB
Swap : 0.0 KiB
Disk : 199.9 GiB
Distro : Debian GNU/Linux 12 (bookworm)
Kernel : 6.1.0-37-amd64
VM Type : KVM
IPv4/IPv6 : ✔ Online / ❌ Offline
IPv4 Network Information:
ISP : Bytefilter LLC
ASN : AS1002 Bytefilter LLC
Host : Bytefilter LLC
Location : Toronto, Ontario (ON)
Country : Canada
fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda3):
iperf3 Network Speed Tests (IPv4):
Geekbench 6 Benchmark Test:
Test | Value
|
Single Core | 1362
Multi Core | 6138
what basically dedicated cpu available in montreal and kansas?
They are on a mixture of EPYC 7402P, 7742's. If you are referring to high performance, it's a mixture of 5900, 7900, 9950X.
@SilverCreek mind answering to ticket #2383509
its almost a month and still awaiting response
thanks
It takes 69 days on an average for response from terabitch
#8499225
I believe you put the request for 69 days response time when you were ordering the server. We were just honoring your wishes
Thanks much for spilling the beans.
I always spill @beanman109 ...
By far the worst support I’ve ever encountered with. Invoicing system has issues with NowPayments. I paid the invoice 3 days ago, opened a ticket 3 days ago and said the invoice status is not marked as paid even tho I paid and I have confirmation from NowPayments side that I paid. Still their system didnt set the invoice status to paid. They didnt even reply my ticket in 3 days. My service suspended for 2 days. I got a new invoice with late payment penalty fee added on top of the server original amount.
I mean if you cannot provide support for your customers, stop selling them services!
Also I opened another ticket related to AVX support for docker on Windows Server, which from the research I’ve had, its a supervisor configuration issue, I dont have AVX on Docker containers. They answered the ticket 2 weeks later saying whats the issue? We have AVX enabled on our side (after I writed 5 messages about it). Really dont know what to say except to get a refund and never buy from them. Worst experience ever.
@SilverCreek
Hi @darkkiss,
I'll address your comment in two parts -- first the invoice.
Your invoice was not marked as paid automatically by our system as NowPayments did not receive the full payment for the service (https://i.imgur.com/GFgirHI.png). As it did not receive the full payment, we did not receive the IPN hook to tell us it was paid, and it did not get marked appropriately. You opened a ticket 2 days ago, it was assigned to the Billing queue. I've pushed your VM due date out an extra week for the issue you experienced and as we said in the ticket we recommend paying your invoices at least a few days in advance to prevent this issue from occurring in future.
In terms of AVX ticket, this was a mistake on our end -- it was started being responded to by one of our staff, and the staff didn't finish the response as they got pulled away to another issue and it was unfortunately not touched further as it had a pending reply. Please accept our apologies for this.
I did review the ticket from there (8866021, opened 24 days ago), and we (7 days ago):
As a side note, I do see a credit was applied in the amount of $4.25 on 08/21/2025 as an apology for the response time not meeting expectations as I explained above (https://i.imgur.com/SX6vYqB.png).
Thanks
We just added a ton of stock to our standard Basically Dedicated line, but if you need Ryzen or Genoa just open a ticket and we can post an invoice to your account,
@SilverCreek Please check my order request ticket when you have free time
#8499225
been 2 days without any response
Sorry about that, Nix fell asleep while typing your response. He's a tired boy. You should be good now
by fat the most shady provider ever witnessed by me, the support ticket isnt answered even in a months time
seems like they have such offers as they do not have to spend a penny on staff, so no support
Hi I'm the support staff (along with others), and I assure you they are spending many pennies on me.
If you are unsatisfied please open a ticket with billing and we'll get you a refund, just send me the ticket number and I’ll let the team know.
dear, no offence to you or others, but those pennies being spent on you or others are going down the drain if there is no response to the tickets, else all those who have written in here are wrong.
prove me wrong
Same issue again this month, but this time, I dont even see the server in my Services in the panel and I cannot access it via RDP either. Seems like its removed. I already paid the invoice on time with the same amount. The support took forever to answer. The system is garbage and I dont understand why they are still doing business. Never had issues with any other providers so far but this provider...
I requested a refund and order cancellation (if they even reply to my ticket) . I dont want to buy from them anymore.
Hey @darkkiss, I'm sorry you had a bad experience with us
The crypto payment processor did not confirm your payment to us until 2 days ago. I explained that in the ticket as soon as you opened it. It's thanksgiving and a weekend, so the ticket hasn't been reached yet.
It took me around 80 minutes to answer you, I don't think that's considered forever, it was 5:35AM my time.
Again, my apologies. Hopefully we can improve and you can have a service with us in the future and be much more content.