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How safe is Exchange ActiveSync from NameCrane?

Hi,

I had an email hosting service from NameCrane for a while now, and I want to setup EAS on my iPhone so that I get emails pushed to me.

When I try to set it up, it warns me about EAS been able to remotely manage my device, including remotely wiping the device? This is true or have I understood it wrong, and is this safe to set it up?

Thanks everyone. Have a great day.

Comments

  • rskrsk Member, Host Rep

    @nameserver said:
    Hi,

    I had an email hosting service from NameCrane for a while now, and I want to setup EAS on my iPhone so that I get emails pushed to me.

    When I try to set it up, it warns me about EAS been able to remotely manage my device, including remotely wiping the device? This is true or have I understood it wrong, and is this safe to set it up?

    Thanks everyone. Have a great day.

    I actually wanted to test that out myself, not on namecrane per se, but since they use z-push I wanted to setup my own z-push and try to remote wipe the device.

    Some online documentation say that it is capable of remotely wiping the device, while others state that it can only remotely wipe the email content it downloaded.

    Maybe someone in house can chime in? @Francisco

    Thanks

  • mwtmwt Member

    On Android you can just deny it device management. Can you not on iPhone?

  • VoidVoid Member

    Granting such permissions for an email service is a big no for me.
    I’m using eM Client for notifications. The Gmail app works too, but I haven’t tested notifications yet.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    EAS allows that anyway, it isn’t some voodoo we came up with :) I have no idea what “wipe” means with it though. Is it just emails, calendars, and contacts? That’d be my guess.

    Francisco

  • @Francisco said:
    EAS allows that anyway, it isn’t some voodoo we came up with :) I have no idea what “wipe” means with it though. Is it just emails, calendars, and contacts? That’d be my guess.

    Francisco

    I think it’s explained here:

    You can remotely wipe the contents of an iPhone, iPad or Apple Vision Pro using features provided by Exchange. All user data is removed and the device is restored to its original factory settings. It’s an ideal way to be sure all personal information is removed from a device before giving it to somebody else or returning it for service.
    Rather than wipe an entire device, specific accounts and their Exchange data can be deleted. This can be done from Exchange for both active and inactive accounts.

    Source: https://support.apple.com/en-gb/guide/deployment/dep158966b23/web

  • @rsk said:

    @nameserver said:
    Hi,

    I had an email hosting service from NameCrane for a while now, and I want to setup EAS on my iPhone so that I get emails pushed to me.

    When I try to set it up, it warns me about EAS been able to remotely manage my device, including remotely wiping the device? This is true or have I understood it wrong, and is this safe to set it up?

    Thanks everyone. Have a great day.

    I actually wanted to test that out myself, not on namecrane per se, but since they use z-push I wanted to setup my own z-push and try to remote wipe the device.

    Some online documentation say that it is capable of remotely wiping the device, while others state that it can only remotely wipe the email content it downloaded.

    Maybe someone in house can chime in? @Francisco

    Thanks

    From what I’ve seen in apple support page it states that exchange server have ability to reset the device

  • rskrsk Member, Host Rep

    @Francisco said:
    EAS allows that anyway, it isn’t some voodoo we came up with :) I have no idea what “wipe” means with it though. Is it just emails, calendars, and contacts? That’d be my guess.

    Francisco

    We out to test that out Fran :)

  • FranciscoFrancisco Top Host, Host Rep, Veteran
    edited August 2025

    @rsk said: We out to test that out Fran

    We don't expose the wipe option to the client side yet since i'd have to do more rigging on z-push, but if there's demand/interest in it, we can look into it.

    The big update this week on EAS was just improving connectivity. My original 2FA support was hammering the crap out of Smartermail's API to get passwords. We were able to change this to require ~no API calls now, so it should be a lot more reliable and not constantly prompt you for your login/password.

    Francisco

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