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Akile broken?

davidedavide Member
edited August 2025 in Outages

Can anyone access https://console.akile.io , or do you get an HTTP 500 error, too?

Customer support says I'm stupid (in chinese).

Funny transcript with support:

From: davide
Hello, it is impossible for me to access https://console.akile.io , the page always returns HTTP 500. Screenshot: https://imgur.com/zI5KTpD.png

.

From: AkileCloud Official Support
清除缓存看看
回复自:Ruby

.

From: davide
I don't understand Chinese. I cleared cache and cookies, error persists. See browser console. https://imgur.com/JZaLXgM.png

.

From: davide
I am promoting your services as an affiliate on https://vpspricetracker.com , I need your cooperation to solve some issues that emerged since your console was redesigned a few days ago. My first issue is receiving this HTTP 500 on your website.

.

From: AkileCloud Official Support
你的浏览器设置的问题 你得先进入akile.io登录
回复自:Ruby

.

From: AkileCloud Official Support
你的浏览器拦截了跳转
回复自:Ruby

.

From: davide
Yes, I am logged-in already, I can see my own avatar (account image) on the top right corner. I suspect the website is misbehaving. When I receive an HTTP 500, the browser console reports several 503 errors. It seems you have configured Cloudflare as a reverse proxy, and Cloudflare is blocking my requests. See screenshot: https://imgur.com/utMtGeV.png

.

From: AkileCloud Official Support
登录了就没问题了
回复自:Ruby

.

From: davide
As you can see from this screenshot ( https://imgur.com/RpdvfLr.png ) I am already logged-in. I tried once more to log-out and log-in again. No avail.

.


TL;DR: you're ztupid, just login lol.

Beautiful Poll Title
  1. What39 votes
    1. You're ztupid
      51.28%
    2. I don't understand chinese either
      48.72%

Comments

  • Works here....

  • tentortentor Member, Host Rep
    edited August 2025

    I think it is something caused by JavaScript, I briefly see 500 but login page rendered a few moments later

  • @tentor said:
    I think it is something caused by JavaScript, I briefly see 500 but login page rendered a few moments later

    same here.

  • @tentor said:
    I think it is something caused by JavaScript, I briefly see 500 but login page rendered a few moments later

    Do you get any of these 503's on the console? Maybe it's just Cloudflare gaslighting me.

  • tentortentor Member, Host Rep

    @davide said:

    @tentor said:
    I think it is something caused by JavaScript, I briefly see 500 but login page rendered a few moments later

    Do you get any of these 503's on the console? Maybe it's just Cloudflare gaslighting me.

    I have some NS_BINDING_ABORTED but not as much as you do

    Thanked by 1davide
  • Your computer theme looks old-school

    Thanked by 1davide
  • sdo888sdo888 Member
    edited August 2025


    Websites logged in from Singapore

  • It may be that the browser kernel is too low

  • ozontiozonti Member, Patron Provider

    111

    If it can be accessed without problems

  • davidedavide Member
    edited August 2025

    @Aphelios said:
    Your computer theme looks old-school

    I know :(
    When I'm in the mood I turn this one on:

  • bigcat2333bigcat2333 Member
    edited August 2025

    dont trust this chinese oneman cloud

  • davidedavide Member
    edited August 2025

    @bigcat2333 said:
    dont trust this chinese oneman cloud

    In the course of 6 months I ever only spoke with this one "Ruby" penname thru customer support. He never cared much for me to be frank. His median response length is 2 chinese characters.

  • fmxmfmxm Member

    What unicorn can you get from them?

  • It did not work for me until I actually logged in, after that it works fine.

  • titustitus Member
    edited August 2025

    It working fine for me on my main and legacy device (browsers). But they updated, changed their control panel recently. It's new for me too. Maybe this is the problems background.

    I have a good experience with them overall. Good uptime, no hard issues.. But should pay monthly, +create backups :) If I not wrong, their product mostly is for local customers (personal VPN usage, etc..).

    +: good uptime, usually reliable services, rare locations for cheap..
    -: sometimes random IP address changing, no rDNS, service notifications only on Telegram channel (Chinese language only).

  • @titus said:
    It working fine for me on my main and legacy device (browsers). But they updated, changed their control panel recently. It's new for me too. Maybe this is the problems background.

    I have a good experience with them overall. Good uptime, no hard issues.. But should pay monthly, +create backups :) If I not wrong, their product mostly is for local customers (personal VPN usage, etc..).

    +: good uptime, usually reliable services, rare locations for cheap..
    -: sometimes random IP address changing, no rDNS, service notifications only on Telegram channel (Chinese language only).

    Cloudflare seems the culprit again and the guy behind Akile didn't put much effort on solving this. Good it if works for anyone else thou.

    The IP address should rotate only on those servers marked as dynamic IP, AFAIK.

  • Working for me too

  • "Welcome back"

    looks ok

  • tpolltpoll Member, Patron Provider

    It shows HTTP 500 error for a few seconds, then it works :smiley:

  • xhhxhh Member

    all good in my side

  • xvpsxvps Member

    TL;DR: you're ztupid, just login lol.

  • jsgjsg Member, Resident Benchmarker

    A chinese (or whatever) company that isn't willing (or capable) to at least also communicate in English is a company that I simply don't buy from. Btw, the same and more often with Electronics, plenty of chip and other component manufacturers with datasheets in Chinese only, so I simply blacklist them.

  • I just wanna say as a Chinese I don't buy vps from them. :)
    Just think about it.

    Thanked by 1davide
  • what is in your mind to buy a vps from them?
    another tips: check the language options in that website, if only English and Chinese existed, it roughly run by Chinese.
    I’m not here to say all Chinese vps providers are bad. in fact there are some good ones such as cnfaster.com, ceranetworks.com, etc.

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