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I did not write to the support about the server problems. I just read the discussion that this one was created from. I realized that it was useless. And while I'm communicating with support, I'll run out of time to get a refund. So I just requested the cancellation of the service, and then created a refund ticket. The ticket was approved within 1 hour, and the money was returned to my bank account 2 days later.
By the way, I'm not sure about extending the server to 4 years. After the purchase, I immediately wrote a comment to their discussion about the request for a 1-year extension. But they didn't do it in a week.
I found another good offer on a VPS, bought another server, which is not much more expensive, but has much better characteristics, and which I am very happy with so far.
Can you share the details??
I found an old discussion here from chunkserve with very profitable VPS. There was still one offer available, I bought it right away. That was the last one. It's all out of stock now.
3 vCore E5-2695v4
3 GB RAM
25 GB SSD Enterprise Disk
2Gbps Network
10TB Transfer
1 IPv4 + /64 IPv6
DAILY BACKUPS
Amsterdam, The Netherlands
for €11.99EUR per year
I saw they are providing a VPS
5 vCore Xeon Gold 6122
16 GB RAM
150 GB NVMe Disk
4Gbps Network
50TB Transfer
1 IPv4
/64 IPv6
Virtualizor Panel
Would you recommend it to run a cPanel/WHM-based shared hosting server??
Or have any other recommendations?
I am looking to get something within 10 EUR (EU, APAC Region)
I can't recommend anything. Even my new VPS, which has only been running for 4 days.
I can only recommend not dealing with MassiveGrid.
Update for my Frankfurt, ymmv
just don't use them for production purpose, i won't
As I already wrote, their server does not turn off, uptime is not interrupted, but the server simply stops working. Look at the CPU and RAM load status. By these parameters you can see abnormal server behavior, if there is any (I had it). My VPS has my DNS installed, which is registered in the router. Therefore, as soon as the server dies, my Internet in the house breaks.
No secondary DNS configured?
I used racknerd for 3 years before that. And I didn't need secondary DNS because I didn't have a server outage during that time, not even once. If it weren't for their dirty IP addresses that get into various blacklists, I would have stayed with them. And I thought that such server stability was a normal state of affairs. Until I bought MassiveGrid.
the worst purchase of my life