Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


Shells Virtual Desktop
BMail.ag - Secure Email Service
Server.net
CPLicense.net
VPS Server
Buy VPN
Vultr
VMs for AI
HostDare
ReliableSite White-Label Dedicated Hosting for Resellers
InterServer VPS
BMail.ag - Secure Email Service
Best VPN
High-Performance Bare Metal Server Solutions
Karvl.com
Server Mania Cloud Hosting
DataWagon Hosting
AlphaVPS Hosting
Evoxt.com
Clouvider
VPS Hosting with NVMe
Residential IPs in the US & 4G Mobile Proxies in EU & US with Unlimited Bandwidth
ReliableSite White-Label Dedicated Hosting for Resellers
Rabisu - Hosting Solutions
Shells Virtual Desktop
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

Aquatis.host is a nutcase

srch07srch07 Member
edited July 2025 in Providers

Let me start by saying, Aquatis host and whatever company owns it, are nutcase.

So, I got onto their fold, after they took over EasyVM, and things had been going kind of ok, just their support response was 7days+.

It all started a month back :

  • They created individual tickets for each VPS, asking to migrate to Aquatis host, stating a timeline of 2 weeks for transfer will be provided.
  • They never created new VPS in Aquatis host portal for a month
  • They finally created multiple VPS in Aquatis host portal for us to transfer, stating one week timeline
  • After 5 minutes, they suspended all EasyVM vps, stating no response to tickets.

So, well either they have no brains, or they think you should transfer your VPS without using your old VPS.
Either way, doesn't seem like a trustable brand to hold on to.

«1

Comments

  • zGatozGato Member

    @PureVoltage @Ian_Dot_Tech :)

    by the way:

    For context, they're effectively discontinuing any EasyVM deal and transferring it to aquatis.host with an "equivalent" plan.

    My $15/yr (1c2g30gb15TB bw) plan is becoming a $5/m (1c2g40gb1TB bw) plan.
    Besides the price difference, that's an insane bandwidth downgrade.

    I've already personally filed a dispute with my bank.

    What I don't understand is how @aqua is not banned from here considering he broke his own Privacy Policy (he didn't even sell any customer data to PureVoltage, apparently. PureVoltage only bought their hardware assets) and (ChatGPT advised lawyer, btw) a few laws.

  • srch07srch07 Member

    @zGato said:
    @PureVoltage @Ian_Dot_Tech :)

    by the way:

    For context, they're effectively discontinuing any EasyVM deal and transferring it to aquatis.host with an "equivalent" plan.

    My $15/yr (1c2g30gb15TB bw) plan is becoming a $5/m (1c2g40gb1TB bw) plan.
    Besides the price difference, that's an insane bandwidth downgrade.

    I've already personally filed a dispute with my bank.

    What I don't understand is how @aqua is not banned from here considering he broke his own Privacy Policy (he didn't even sell any customer data to PureVoltage, apparently. PureVoltage only bought their hardware assets) and (ChatGPT advised lawyer, btw) a few laws.

    That's true. If they would have atleast sent email asking for opt-in, fairly certain no one would have said no to retain the VPS, and that would have legalised everything.

    I recently paid yearly renewals for many of them, so they have some runway left.
    But meh, at this rate, I don't think it's worth the hassle.

    Waiting for their shitty one week response, backups/enabling redundancy is much faster.

    Thanked by 2Xrmaddness gbzret4d
  • yoursunnyyoursunny Member, IPv6 Advocate

    @zGato said:
    What I don't understand is how @aqua is not banned from here considering he broke his own Privacy Policy (he didn't even sell any customer data to PureVoltage, apparently. PureVoltage only bought their hardware assets) and (ChatGPT advised lawyer, btw) a few laws.

    Unfinished contracts: liabilities.
    Hardware: assets.

    Did EasyVM file Chapter 11 bankruptcy?
    If not, how can they sell assets without liabilities?

    Thanked by 2Xrmaddness gbzret4d
  • blorgedblorged Member
    edited July 2025

    edit: tl;dr purevoltage should have shredded the disks

  • eb1995eb1995 Member

    If this is the place that has some guy called Joseph running it then I’m not really surprised from what I can remember

  • srch07srch07 Member

    @blorged said:
    a lot of posters have seemingly taken this to mean that purevoltage (or whatever) is required to inherit and continue easyvm's clearly catastrophic business model. that's clearly stupid.

    You clearly don't know what data privacy means, and how much companies have been fined for those.

  • srch07srch07 Member

    @yoursunny said:
    Unfinished contracts: liabilities.
    Hardware: assets.

    Did EasyVM file Chapter 11 bankruptcy?
    If not, how can they sell assets without liabilities?

    That's a fair question. But well, who is gonna chase for anything less than $3000 bucks legally?

  • zedzed Member
    edited July 2025

    This whole thing was just a mess, might have been better for everyone if they just wiped the easyvm hardware.

    edit: well not better for the audience of course, drama ftw.

  • VoidVoid Member

    Aqua tits host

    Thanked by 3Rubben eb1995 nghialele
  • I'm in the same boat.

    I can appreciate that they're attempting to honor the remainder of the services that we had with EasyVM, but the plans are worse and the pricing is pretty unreasonable for what we're getting. Above all, the support has been awful. What gives?

  • @Xrmaddness said:
    I'm in the same boat.

    I can appreciate that they're attempting to honor the remainder of the services that we had with EasyVM, but the plans are worse and the pricing is pretty unreasonable for what we're getting. Above all, the support has been awful. What gives?

    I think they're just trying to grab as much cash as they can.

  • icemaniceman Member

    @techdragon said:

    @Xrmaddness said:
    I'm in the same boat.

    I can appreciate that they're attempting to honor the remainder of the services that we had with EasyVM, but the plans are worse and the pricing is pretty unreasonable for what we're getting. Above all, the support has been awful. What gives?

    I think they're just trying to grab as much cash as they can.

    Why do you think they bought easyvm for? Surely not to play games but to grab cash ;)

  • Probably bad automation, otherwise they'd just suspend before creating the new VM's.

    But it's always best to post the tickets with timestamps for clarity.

  • barbarosbarbaros Member
    edited July 2025

    If this is how Purevoltage treats you as EasyVM customer, they will treat you exactly the same if you switch to the new plans. Keep that in mind

    Thanked by 1Xrmaddness
  • @iceman said:

    @techdragon said:

    @Xrmaddness said:
    I'm in the same boat.

    I can appreciate that they're attempting to honor the remainder of the services that we had with EasyVM, but the plans are worse and the pricing is pretty unreasonable for what we're getting. Above all, the support has been awful. What gives?

    I think they're just trying to grab as much cash as they can.

    Why do you think they bought easyvm for? Surely not to play games but to grab cash ;)

    They cut their customer acquisition costs.

    It's that simple. Regardless of whatever narrative they want to provide.

  • DediRockDediRock Member, Patron Provider

    ehh migrations can be tricky, and not fun. Hopefully it all works out.

  • Any time there’s an ownership change jump ship immediately to another provider. I learned this bitterly the hard way (ownership change -> Deadpool shortly after). If the new owner manages to run things competently, you can always buy back in later whenever they have deals around.

    Thanked by 1imok
  • @barbaros said:
    If this is how Purevoltage treats you as EasyVM customer, they will treat you exactly the same if you switch to the new plans. Keep that in mind

    Run while you can.

  • I’ve had bad experiences with sketchy hosts before, and this Aquatis.host thread feels all too familiar. When a provider mixes drama with downtime and questionable support, it’s a clear red flag. Even budget hosting shouldn’t come at the cost of basic professionalism. These days, I stick to providers with a solid track record—even if it means paying a bit more.

  • em dash! em dash! em dash!

  • raindog308raindog308 Administrator, Veteran

    @yoursunny said: If not, how can they sell assets without liabilities?

    Extremely common in business. This is the most common form of business sale by far.

    A business can sell its assets. Why couldn't it? Imagine you're a landscaping company and you own lawnmowers. Can't you decide to sell your lawnmowers if you don't want them any more? Likewise, the brand, customer list, etc. are all assets.

    Obviously, if the asset is encumbered - e.g., a piece of real estate that has a mortgage - you can't just make that lien go away. But otherwise, asset sales as a way of taking over a business is very common.

  • FreekFreek Member
    edited July 2025

    I received this email two days ago:

    So I wanted to reply to the ticket via the portal:

    Errm, okay, well then let's just hit reply:

    Guess I won't be migrated then.

    Thanked by 3emgh imok WyvernCo
  • emghemgh Member, Megathread Squad

    @Freek said: Guess I won't be migrated then.

    avg let host be like

    Thanked by 2Freek tentor
  • allthemtingsallthemtings Member, Megathread Squad

    @emgh said:

    @Freek said: Guess I won't be migrated then.

    avg let host be like

    ye man

  • You only just got that email?

  • FreekFreek Member

    I just realized; aqua was EasyVM and Ian is Aquatis
    aqua...aquatis...Hmm...

    @Xrmaddness said:
    You only just got that email?

    Yes, I received it Monday. Timestamp is in the screenshot :)

  • What kind of sadistic email is this? How am I supposed to respond to a ticket when the email address no longer exists (yet still sends out emails) and EasyVM.net is blocked? I’ve tried multiple VPNs, but no luck...

  • emghemgh Member, Megathread Squad

    @Freek said:
    What kind of sadistic email is this? How am I supposed to respond to a ticket when the email address no longer exists (yet still sends out emails) and EasyVM.net is blocked? I’ve tried multiple VPNs, but no luck...

    Try another one not blocked for me

    Thanked by 1Freek
  • @emgh said:

    @Freek said:
    What kind of sadistic email is this? How am I supposed to respond to a ticket when the email address no longer exists (yet still sends out emails) and EasyVM.net is blocked? I’ve tried multiple VPNs, but no luck...

    Try another one not blocked for me

    VPN to Canada (finally) worked and I got 'migrated'. My VPS specs at EasyVM were as follows:
    5 vCores
    5GB RAM
    50GB SSD
    25TB Bandwidth
    Dallas, Texas (USA)
    55 USD / 2 years

    My new VPS specs at Aquatis are as follows:
    2 vCores
    4GB RAM
    80GB SSD
    4TB Bandwidth
    New York City (USA)
    10 USD monthly

    In other words:
    vCores: –60% (5 → 2)
    RAM: –20% (5 GB → 4 GB)
    Bandwidth: –84% (25 TB → 4 TB)
    Monthly cost: +337% (US$2.29 → US$10)

    So while storage rose from 50 GB to 80 GB, every other spec fell sharply and I’m now paying roughly four times more per month.

Sign In or Register to comment.