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Comments
Is there multiple account?
No,I registered with only one account.
too much refund request
Im not CloudCone stafd but i remember Cloudcone have high false detect system.
Just make a ticket and wait them answer, limited account mean u cant make payment, not all server suspend(if im remembee correctly)
What payment method are you using
It is possible that your payment account has been used to make payments to multiple accounts.
@Cloudcone
If multiple accounts use the same payment method, then same person has multiple accounts - and this in itself is an issue with Cloudcone, because this brand does not allow multiple accounts.
Part of the delay is likely the weekend.
The other reason is that they're looking into the accounts using this payment method.
Do a direct DM to them here? I had an account with them maybe six or seven years ago they were always very responsive.
Did you use VPN while payment
What about your astrological sign and have you had a tarot reading recently?
Account unlocked, the customer service is slow.
Thanks for the update! Glad to hear it's sorted now. Just to clarify for anyone else reading, this wasn't a support-related issue, but one handled by our compliance team due to an account link via the payment method.
These reviews can take time, so we always recommend giving our terms and policies a quick read beforehand and reaching out if you have any concerns.
Appreciate your patience!
Readers still want to know how his credit card was used by another account without his knowledge. Either, "oh yeah, now I remember" or "it wasn't actually on another account and we fixed the bug".