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ColoCrossing - Poll for Provider Tag

defaultdefault Veteran
edited June 2025 in Providers

Following the breach at ColoCrossing which happened more than a month ago, with the following major issues:

  1. there was no publicly acknowledged bug in Virtualizor as they stated;
  2. there was no email message sent to inform customers and take responsibility for their lack of security;
  3. the impact for customers was in exposing their sensitive information (name, email addresses, root/admin passwords);
  4. ransomware was sent to customers by hackers from ColoCrossing official email accounts;
  5. hackers accessed servers and data of customers, yet customers were not informed in advanced about the passwords being leaked;
  6. there was failure to protect the sensitive data (like passwords) using encryption - an aspect which is a standard in any industry nowadays.

There is also a dedicated website with more information on this

To all this, not even an official public apology was sent to their own precious customers. For this reason alone I kindly open a poll for members here to vote on the removal of provider tag. Maybe it is just be, but I can't just stand by and watch how data gets leaked, without public apologies and without consequences.

Provider Tag Removal
  1. Should ColoCrossing Provider Tag be REMOVED?286 votes
    1. YES
      83.57%
    2. NO
      16.43%
«134

Comments

  • plumbergplumberg Veteran, Megathread Squad

    Thanked by 3PineappleM vr10 host_c
  • tentortentor Member, Host Rep
    edited June 2025

    I will click no because obviously it would not

  • "Never write when you can speak. Never speak when you can nod. Never nod when you can blink."

  • defaultdefault Veteran

    @tentor said:
    I will click no because obviously it would not

    It is your vote and it is appreciated whatever it is. This is the power of democracy.

  • tentortentor Member, Host Rep

    @default said:

    @tentor said:
    I will click no because obviously it would not

    It is your vote and it is appreciated whatever it is. This is the power of democracy.

    Sorry I don't believe in fairy tales

  • defaultdefault Veteran

    @tentor said:

    @default said:

    @tentor said:
    I will click no because obviously it would not

    It is your vote and it is appreciated whatever it is. This is the power of democracy.

    Sorry I don't believe in fairy tales

    I do. :smiley: We are the fairy tale. You are the beautiful miracle which happened, therefore your vote and your opinion matter precisely because your are unique. Your choices define who you are.

    Thanked by 3tentor oloke Not_Oles
  • bbn12bbn12 Member

    who is counting the votes? ha ha

    Thanked by 1tentor
  • tentortentor Member, Host Rep

    @bbn12 said:
    who is counting the votes? ha ha

    Democracy

  • defaultdefault Veteran

    @bbn12 said:
    who is counting the votes? ha ha

    The forum shows the results publicly after you vote. It is how this platform works. The individual votes though are secret.

  • yoursunnyyoursunny Member, IPv6 Advocate

    @rogerwilco said:
    "Never write when you can speak. Never speak when you can nod. Never nod when you can blink."

    Never blink when you can remain silent.

    Thanked by 1oloke
  • olokeoloke Member, Host Rep
    edited June 2025

    @bbn12 said:
    who is counting the votes? ha ha

    Me.

    I counted 39 votes in total.
    At least 13 of them are either falsified or fake.

    tentor publicly admitted to voting 'no' so I accept his vote was real

    Thanked by 1tentor
  • MOARRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR

    Thanked by 2oloke host_c
  • VoidVoid Member

    $3

  • Well although they apologized I'm gonna say:

    Thanked by 2default host_c
  • defaultdefault Veteran

    @oloke said:

    @bbn12 said:
    who is counting the votes? ha ha

    Me.

    I counted 39 votes in total.
    At least 13 of them are either falsified or fake.

    tentor publicly admitted to voting 'no' so I accept his vote was real

    Did you just assume it's rigged?

    Thanked by 1oloke
  • jsgjsg Member, Resident Benchmarker
    edited June 2025

    And nothing will change...

    But maybe some frustrations can be relieved.

    (I didn't even vote)

    Thanked by 1host_c
  • Doesn't the US have something similar to GDPR? If it does, why not report ColoCrossing?

  • wadhahwadhah Member, Host Rep

    suspend their tag until they do a full and transparent post mortem

    Thanked by 1lothos
  • plumbergplumberg Veteran, Megathread Squad

    I am sure - It will be taken care off on Monday.

  • Do people actually think LET is some independent non-affiliated entity?

  • Nothing will be changed. It's sad because I quite like my CC dedis and was excited to get more. I hope they know how much brand damage they caused themselves by not acknowledging the breach fully. Definitely a huge loss of trust on my end.

  • @vinhais said:
    Doesn't the US have something similar to GDPR? If it does, why not report ColoCrossing?

    It is on a state-by-state level, but yes, some states do require formal notification both to the customer and sometimes to the state attorney general. This would typically be based on where the customer resides, not the company.

    There is also a private right of action in some states. So, for instance, it may be possible that a customer in California may be able to bring a civil action for failure to properly notify.

    Source: https://perkinscoie.com/insights/publication/security-breach-notification-chart

  • artxsartxs Member

    why should any providers tag be removed? it should be removed only for fraud and not delivering services. for others, let the people decide with their money whether they should do business with them. imposing business ethics is nothing less than censorship.

  • raindog308raindog308 Administrator, Veteran

    @MichaelCee said: Do people actually think LET is some independent non-affiliated entity?

    It actually is. @jbiloh bought it from Deluxe (2020ish I think) and personally owns it, alone, separate, by himself, etc.

    This has been discussed to death.

    Thanked by 1admax
  • MichaelCeeMichaelCee Member
    edited June 2025

    @raindog308 said:

    @MichaelCee said: Do people actually think LET is some independent non-affiliated entity?

    It actually is. @jbiloh bought it from Deluxe (2020ish I think) and personally owns it, alone, separate, by himself, etc.

    This has been discussed to death.

    Note the specific inclusion of the phrasing "non-affiliated" and then check @jbiloh's LinkedIn page which quite clearly states his affiliation with the provider in the OP, as you are well aware.

    General Manager - Infrastructure Division

    HostPapa

    2023 - Present · 1 yrs 8 mos

    Leading the HostPapa Infrastructure Business Unit, including ColoCrossing, with a strong focus on operational capabilities, efficiency, and business development.

  • zedzed Member

    I mean, he's playing word games.

    LET is Biloh's personal property so yes LET itself isn't affiliated with CC. But CC was Biloh's baby and he still works for the people he sold CC to, so imagine him interfering with CC sales here at LET, lol.

    Didn't we know all this?

  • raindog308raindog308 Administrator, Veteran

    @MichaelCee said: Note the specific inclusion of the phrasing "non-affiliated"

    So it is actually a independent non-affiliated entity.

    It was once owned by CC, as you may recall, so the fact that it's not now is a significant change from those days. But people are going to see whatever they want.

    As someone who well remembers the CC days, I can tell you the present experience is quite different.

    (History: LETAdmin (founder lost to the mists of time) -> @Chief -> CC -> Deluxe -> @jbiloh )

    Thanked by 2admax Frameworks
  • qpsqps Member, Host Rep

    @raindog308 said: So it is actually a independent non-affiliated entity.

    I believe WNY IT Services, Inc. (the company that owns LEB/LET) also holds the lease on the Buffalo data center and sub-leases it to HostPapa. Maybe I'm wrong, but I think that was posted at one point?

    Wouldn't a landlord have a vested interest in the success of the tenant?

    If so, how can you say that is an independent non-affiliated entity?

  • plumbergplumberg Veteran, Megathread Squad

    Logic doesn't apply here.

    LeT is independent non-affiliated entity

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