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Infra Monitoring Tools (Were all Ears)
hyperhostsolutions
Member, Patron Provider
in Providers
Intrigued what other providers are using , we used to use Nixstats but went downhill when Webpros (I Think took it over) & Vincent stopped responding before then was great. and we moved to Hetrix tools. what does everyone use, Hetrix seems to be fairly popular among host. there is tons of people doing Ping monitoring just not as many server monitoring ones with agents to keep a eye on resources hardware and usage ect
were all ears!
Thanked by 1WyvernCo
Comments
I think you'll find most providers here use customers as monitoring agents for issues. This is the bottom of the barrel bro.
WHMCS support tickets.
Make meaningful categories and tags. Track weekly and monthly metrics to see where your issues are.
Your customer will b the fastest monitor, they lose millions every downtime
I deeply enjoy CocoPacket, but it’s pricey. Hetrix is decent, combined with internal monitoring (Zabbix or Prometheus) + some internal latency monitor, you’ll be able to figure out really quickly when things hit the bed.
CocoPacket’s consistent traceroutes and history tracking make it easy to see if it’s an external network (like HE) taking a dump too.
Uptime Kuma & Healthchecks