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OVH SSD NVMe Drive Failure
Hello everyone,
So few days ago, One of my OVH server got offline suddenly. Upon checking by their team, They replied that one of my SSD NVMe drive got defective and needs to be replaced.
I had 2 SSD NVMe drives on that server, And guess what the main one got defective which has all the important data.
The worrying sign for me is that all of my data is gone? Or do they help recovering data in any manner? I have not given them approval yet to replace the defective disk.
Is there anyone who experienced the same before?
Please share your thoughts.
Thanks
Comments
You are responsible yourself for making backups, especially on Dedicated Servers.
I'm honestly not entirely sure what you expect from OVH in this case?
I mean it’s not that deep. They’ll swap out the defective ssd to a new one and you can simply just restore one of your backups. You have backups… right?
No. I am using dedicated servers since 6 years, never backed up any of my data.
This is the first time I have experienced something like this.
You are scaring me.
I suppose you didn't setup RAID? OVH gives you a big fat warning upon installation that if you skip RAID that any drive failure will result in data loss.
The only thing they'll do is replace the drive and same goes for any other provider. You need to make backups and preferably use RAID to reduce the risk of such scenario.
I never use dedicated at OVH, which RAID number offered by OVH?
Then this is the perfect learning lesson to always have backups 🤭
I'm just being honest with you.
I'm really not sure what you expect. Do you think OVH regularly logs into your server and makes a copy of everything?
Do you think they send your drive to some forensic lab that charges thousands of dollars just to maybe recover some data?
Dozens of drives break every day in a data center the size of OVH.
Unless you had RAID 1 configured (and based on your description, it doesn't sound like you did), you can consider your data lost.
I'm sorry.
DYOB
Do your own backups.
...
so you may start now
6years without a single backup is wild
Disks, whether SSDs or HDDs, can fail unexpectedly. HDDs have many mechanical parts that wear out over time, while SSDs, generally speaking, have a limited amount of data that can be written to them before they fail.
This is why people use RAID. Depending on how it's configured, RAID ensures that every piece of data is stored at least twice on different disks. So if one drive fails, no data is lost, and you can simply replace the broken drive.
However, it's important to understand that RAID is not a replacement for backups. While RAID protects you from drive failure, backups protect you from all the other causes of potential data loss. OVH, for example, is well known for their data center that caught fire.
So, take this as a lesson, and make backups in the future
can we talk about how ovh datacenter having WOODEN interior is fucking wild?
Maybe because they liked the ambiance of a nice wooden floor?
The warmth and crackling of the fire were really nice too. It reminded me of a campfire.
Unfortunately forgot the marshmallows
If you have no backups, maybe you want to not have them replace the disk yet, but rather spent some time in rescue mode to try and recover data yourself. At least if the defective drive is somewhat accessible at all.
Apart from that and depending on the importance of that data you might already ask OVH support for additional options, like buying out the defective hard drive and have it send to you or whatever else recovery options they might offer.
And yes, this will all cost you quite some money without any guarantue.
Sometimes when SSD's or flash drives fail, they go into read-only mode. So you could still read/copy the data.
6 years... Never backed up data
Doesn't look like RAID is setup
In this case, even if you decided to YOLO, but set RAID1, you would have backup, In spite of what is said RAID is not backup. (It is not backup... seriously)...
Seems data was not at all important 🤔, right?
Try some recovery options from rescue (stop all activities) and you may see some luck or buyout the drive, have it shipped and go to a professional data recovery company like https://www.300dollardatarecovery.com/
And then regardless of whether you are able to retrieve anything or start fresh, start keeping offsite backups (different continent if possible)
@IIMKIIVG seems to make a lot of smart decisions and learn the hard way (I think)
Good luck
If this image happened today people would say it's AI. Something about it just gives off those vibes
Maybe @sulissoft can share his disaster recovery plan...
True, They enabled rescue mode for me and told me to backup data. When I logged in to rescue mode there was only 1 drive.
Lol that's funny.
A huge lesson for me.
Will post another topic about what's the best way to backup data.
There's only one way.
YoLo
Hope all is sorted out.
/ₛ
Bummer, never fun.
best effort probably.
lesson learnt. replicate database to other servers, etc
this thread is insane...backup your backups