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I got this same message, and although I'm paying LET prices, this response feels devoid, and I still have no idea why this happened in the first place and what ColoCrossing has and will do about it. I probably will not renew my services anymore because I no longer trust how they handle these situations.
if i were you id accept my losses and move to a different provider asap
The vagueness of this statement is not fooling anyone here.
CC refugee dealz?
No. Maybe this was a good learning lesson if you dont want to get fucked over by noname LET companies, rent VMs from big players like Amazon, Tencent or Oracle...
"an event affecting the ColoCloud platform"
I really think they should tell their customers that they've leaked personal data and there are known cases of that data being abused.
@ColoCrossing provide services from Ireland, to EU citizens, so the GDPR clearly applies here, and the Irish Data Protection Agency's website is clear about their responsibilities in the event of a breach:
From 25 May 2018, the General Data Protection Regulation (GDPR) introduces a requirement for organisations to report personal data breaches to the relevant supervisory authority, where the breach presents a risk to the affected individuals. Organisations must do this within 72 hours of becoming aware of the breach.
Where a breach is likely to result in a high risk to the affected individuals, organisations must also inform those individuals without undue delay.
https://www.dataprotection.ie/en/organisations/know-your-obligations/breach-notification
Like sands through the hourglass, so are the days of our lives.
https://colocrossingbreach.com/ not updated with latest handwave, am disappoint.
Update CCB please sar.
the classic surprise decentralized backup
We were pretty quick with red demands for charitpeeping but i don't see any thing for cockcrosing, what went wrong? Apart from obvious Biloh owning both(atleast used to be).
For me personally, the ColoCrossing situation is concerning and potentially ban or warning-worthy, but the people behind CC don't seem malicious and vindictive against people who speak out against them. They are also not doing ridiculous, meltdown-level damage control here on LET.
Because they decided to reduce the volume by saying nothing. They should have been banned, but they're not.
@CVPS_Chris could we kindly request your comments on this matter?
Imagine having a large scale data breach of 11k customers and just letting people know via a generic forum post that there was "an outage" and it's all good now.
I'm guessing given they're from 'merica, that they don't really care about overseas data protections and are just hoping that it'll all go away after this post.
I swear, if ColoCrossing dares to run another promotion, I’ll lose it in the comments. They have no right to call themselves a cloud service provider. Multiple VPS instances in Los Angeles had their data wiped, and ColoCrossing’s only response was: “Can we reinstall the server? Please confirm.”
They don’t care about user data at all. No explanation, no accountability—just the same robotic reply: “Can we reinstall the server? Please confirm.” If you don’t understand how to run a cloud service properly, then don’t even try. ColoCrossing is a joke.
ColoCrossing is utterly incompetent. Despite a database leak and server data deletion, they never responded or offered any compensation. What makes it worse? I have multiple VPS instances—most just used as proxy nodes (with no critical data), yet the hacker specifically targeted my production servers hosting actual websites.
Fuck you ColoCrossing bitch
To ColoCrossing: If you can’t protect customer data, shut down your service.
So as expected, they lied.
Why? So the next company makes the same mistake? You can be sure CC won't ever have this exact issue again.
@VirMach can you share your experience
Well, you never know especially with these things that it won't happen again.
Apart from the data is anyone else concerned about the shady websites’ contents that are hosted on CC?
Scam and phishing sites, botnet C&Cs and other stuff I don’t remember
@ColoCrossing does it mean you offer bulletproof hosting also?
I don't think they advertise as such but haven't they always been known as a place where you can get away with whatever? Doesn't everybody block cc ip ranges by default? I can't remember a time when they were considered a fine upstanding internet citizen.
I might be wrong I guess, but that's my memory.
3 options - Anger, nihilism or colocrossingbreach.com
colocrossing's ass needs to be kicked from LET for such a "statement"
0% chance of this happening, who's going to tell him?
you cannot exile the associate that has deep connection with LET overlord
There has been sent official email by Virtualizor/Softaculous..
Creeps got what they deserved
So you wanna tell me, ColoCrossing handed over the password, to the virtualozor instance with 11k VM's?
Cmon they can't be that stupid.