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HostBrr | Two year anniversary deals | AMD EPYC Turin + Block Storage | Flash deals !

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Comments

  • tridinebandimtridinebandim Member
    edited May 2025

    @emperor Which one? Im in DE and its working fine

    Spoke too early? :D

    i mean i cannot reach eu da hosting

  • adanforestadanforest Member

    @emperor said:

    @adanforest said: SG

    probably DDoS again, couple of days ago he said there is a lot of DDoS to that location.

    problem solved, now the email not work, mail not receiving and not able to send too.

  • emperoremperor Member

    @tridinebandim said:

    @emperor Which one? Im in DE and its working fine

    Spoke too early? :D

    i mean i cannot reach eu da hosting

    The post was about cpanel, and its working fine.. i dont have da hosting..

    Thanked by 1tridinebandim
  • adanforestadanforest Member

    i have open ticket at morning no response since now.

  • knireisknireis Member

    dade1 is up again for me

    Thanked by 1tridinebandim
  • thewthew Member

    @labze Has BFBOX coupon expired? I cannot checkout storage box with that coupon but it is still showing on order page.

  • wangqingwangqing Member

    When will there be a US region?

  • BasToTheMaxBasToTheMax Member
    edited May 2025

    @thew said:
    @labze Has BFBOX coupon expired? I cannot checkout storage box with that coupon but it is still showing on order page.

    Try code VALBOX (idk if it still works)

  • thewthew Member

    @BasToTheMax said:

    @thew said:
    @labze Has BFBOX coupon expired? I cannot checkout storage box with that coupon but it is still showing on order page.

    Try code VALBOX (idk if it still works)

    Doesn't work.

  • trixatrixa Member

    @adanforest said:
    i have open ticket at morning no response since now.

    Did you get a response yet? I have an open ticket with no reply since Apr 11...

  • adanforestadanforest Member

    @trixa said:

    @adanforest said:
    i have open ticket at morning no response since now.

    Did you get a response yet? I have an open ticket with no reply since Apr 11...

    Holly fuck bro they response me 2 days ago: > We are aware of the issue and working on resolving this.

    But still they not solve the issue.

  • aRNoLDaRNoLD Member

    @adanforest said:

    @trixa said:

    @adanforest said:
    i have open ticket at morning no response since now.

    Did you get a response yet? I have an open ticket with no reply since Apr 11...

    Holly fuck bro they response me 2 days ago: > We are aware of the issue and working on resolving this.

    But still they not solve the issue.

    but you got a response and updated. seems that's a far-beyond-trouble issue they face, more tougher than colocrossing data breach, maybe?

  • trixatrixa Member

    @adanforest said:

    @trixa said:

    @adanforest said:
    i have open ticket at morning no response since now.

    Did you get a response yet? I have an open ticket with no reply since Apr 11...

    Holly fuck bro they response me 2 days ago: > We are aware of the issue and working on resolving this.

    But still they not solve the issue.

    Same response I got and after that silence...
    I got a server with them to tunnel to my homelab using Wireguard since the location isn't far from me, but speeds are under 100Mbps.
    Weird that this still isn't fixed after a month and not giving me any updates + ignoring my replies on the ticket gives me the feeling that they don't care enough to fix the issue

  • labzelabze Member, Patron Provider

    Please open a new ticket if you have tickets that have been left in the soup for too long.

  • labzelabze Member, Patron Provider

    @trixa said:

    @adanforest said:

    @trixa said:

    @adanforest said:
    i have open ticket at morning no response since now.

    Did you get a response yet? I have an open ticket with no reply since Apr 11...

    Holly fuck bro they response me 2 days ago: > We are aware of the issue and working on resolving this.

    But still they not solve the issue.

    Same response I got and after that silence...
    I got a server with them to tunnel to my homelab using Wireguard since the location isn't far from me, but speeds are under 100Mbps.
    Weird that this still isn't fixed after a month and not giving me any updates + ignoring my replies on the ticket gives me the feeling that they don't care enough to fix the issue

    As above, please open a new ticket and I will check. This should have been resolved for the majority of cases. I know a few clients that still face issue which should be resolved as far as I know when Dataforest introduces symmetric filtering, which should be this month but I think they as I have their hands full at the moment.

    Thanked by 2trixa nagasaki_castella
  • adanforestadanforest Member 
    Dear client,

We are currently reaching out due to ongoing issues with the cPanel node CPSG2.

We have worked tirelessly with various system administrators to resolve this issue, but have unfortunately reached the conclusion that we cannot proceed with this node due to inherent system corruption.

While the exact cause is unknown, we suspect a routine upgrade partly has caused this. During a system update Cagefstl were temporarily disabled. Cagefstl is responsible for isolating clients to their own home folder. We highly suspect that this brief disconnect in Cagefstl has caused malicious code to be run altering folder permissions across the entire system, and corrupting essential system files. Client data itself is unaffected. 

We initially attributed this issue to something entirely else - and did manage to resolve the symptoms - however the root cause was not determined at first and the issue repeated itself. This has unfortunately prolonged the time it took for us to act properly on this issue.

The server has been kept online as this issue is only affecting a smaller portion of the accounts. However, the possibility of malicious code being run outside the isolated accounts means that there is a likelihood of unauthorized software being on the node which risks the integrity of the server moving forwards.

What is going to happen now?

We've been hard at work to setup a replacement system. This has now already been setup and we are already importing client data onto this new server. We are recovering accounts from Jetbackup prior to this incident, which means that the account data will be a couple of days old. If you need the newest data migrated over then open a support ticket and we will see what can be done.

The server itself is identical and in the same datacenter. Nothing changes on that.

Unfortunately the IP cannot be moved from our old server, thus any domain who uses A records to point their domains to our server needs to update this to 15.235.188.158. If your domain uses our nameservers then it will automatically update to the new server.

We expect all clients to be migrated within 24-36 hours. You can check if your account has been migrated by logging in to cPanel at cpsg1.hostypanel.com:2083 or WHM at cpsg1.hostypanel.com:2087.

We sincerely apologize for this situation. It is something that shouldn't happen, but unfortunately did.

You can reach out to our support team for compensation due to this issue.

Please do not hesitate to contact us if you face issues after the migration.

Best regards,
- HostBrr
    Thanked by 1PineappleM
  • Protocol903Protocol903 Member

    ftp1's FTP and SSH are both inaccessible(Storage DA). Not sure if its related.

    I opened a ticket few hours ago but not replies yet.

    Thanked by 1whimsicalspirit
  • COLBYLICIOUSCOLBYLICIOUS Member

    @labze do you got some OVH servers? How is their DDoS protection?

  • sliixsliix Member
    edited May 2025

    @Protocol903 said:
    ftp1's FTP and SSH are both inaccessible(Storage DA). Not sure if its related.

    I opened a ticket few hours ago but not replies yet.

    Just tested. SSH working for me. FTP not tested.

    Edit: Spoke too early. can't run any command. Yeah something is wrong.

  • PineappleMPineappleM Member
    edited May 2025

    @sliix said:

    @Protocol903 said:
    ftp1's FTP and SSH are both inaccessible(Storage DA). Not sure if its related.

    I opened a ticket few hours ago but not replies yet.

    Just tested. SSH working for me. FTP not tested.

    Edit: Spoke too early. can't run any command. Yeah something is wrong.

    Is this in Germany or USA? There’s two FTP1. I have the USA one but not Germany. Want to check myself.

  • sliixsliix Member

    @PineappleM said:

    @sliix said:

    @Protocol903 said:
    ftp1's FTP and SSH are both inaccessible(Storage DA). Not sure if its related.

    I opened a ticket few hours ago but not replies yet.

    Just tested. SSH working for me. FTP not tested.

    Edit: Spoke too early. can't run any command. Yeah something is wrong.

    Is this in Germany or USA? There’s two FTP1. I have the USA one but not Germany. Want to check myself.

    Oh never know that. It's Germany for me.

    Thanked by 1PineappleM
  • knireisknireis Member

    same issue here with German ftp1

  • anakaraanakara Member

    Flash sales are probably gone

  • aRNoLDaRNoLD Member
    edited May 2025

    @anakara said:
    Flash sales are probably gone

    Link still alive. Just wait.

    Early birds have food to eat, while patient birds have good fortune to enjoy and rely on.

    Thanked by 1anakara
  • rattlecattlerattlecattle Member

    Germany DA storage ftp1 server is down indeed. SSH times out. FTP connects occasionally but times out most of the time.

  • anakaraanakara Member

    @aRNoLD said:

    @anakara said:
    Flash sales are probably gone

    Link still alive. Just wait.

    Early birds have food to eat, while patient birds have good fortune to enjoy and rely on.

    Come on

  • PineappleMPineappleM Member

    @anakara said:
    Come on

    My guess is flash sales will resume after all the fires are put out, which may not be for some time. Maybe 2 more weeks?

    Thanked by 1anakara
  • anakaraanakara Member

    @PineappleM said:

    @anakara said:
    Come on

    My guess is flash sales will resume after all the fires are put out, which may not be for some time. Maybe 2 more weeks?

    I just like Flash1- If it comes back, I will buy one:)

    Thanked by 1PineappleM
  • HakimHakim Member

    German FTP1 CPU(EPYC 7502P 32/64) right now

    Load Average
    Last 1 minute 14538.53
    Last 5 minutes 14444.95
    Last 15 minutes 14210.64

  • adanforestadanforest Member

    Singapore cPanel

    Internal Server Error
500

Internal Error (ID 165344224850745)
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