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AdvinServers Nuremberg Total Outage
EndlessGravity
Member
in Outages
I have been very reluctant to using LET providers for a long time because I'm just not that interested in services with 90% uptime. Well, I recently decided to give AdvinServers a try because they seemed somewhat professional and while performance seemed promising, their entire Nuremberg location just went offline for 30 minutes and counting.
Prefix 45.61.161.0/24 doesn't route anywhere anymore.
I guess time to boycott LET providers again?
Comments
Boy... it's twice within a week
I just want to know what exactly happened
It's not that bad ... I mean they don't have "regular" outages or anything like that.
why would you boycott everyone here over a provider subnet routing issue? has @Advin said anything?
Jumping ship over a single issue seems a bit dramatic man, and Advin does seem to be one of the more respectable setups here. Take a beat and see what shakes out.
90% is quite far from 99.96% and advin is known to be a serious provider, sometimes even the good ones hit a rough patch. What matters is how they respond, and from what I’ve seen, Advin does take this stuff seriously.
Man, can you please kindly recommend some other serious provider?
Maybe racknerd? I always felt like they're the only ones who respond in the first 20 mins of a new ticket.
True that. And also greencloud @NDTN
I'd rather host with iHostArt than Alpharacks.
post-incident review please.
Ok , thank you both
I got racknerd before, and now greencloudvps while something bad happened.
But I still use greencloudvps as backup option
We apologize. There was an issue with a piece of network equipment in Nuremberg which has now been scheduled for replacement.
We will send out an RFO soon to all customers in Nuremberg. The downtime was approximately 1hr.
This is one of the reasons why you are rubben approved. No bullshitting, just doing your job.
There's too much hyperbole here, I have a server online from the Nuremberg area. About last year? There have been two reboots due to hardware issues with the machine, no major drops so far. This is probably the first longer term issue.
If you haven't had problems for long since you purchased it, that's certainly unfortunate, bro, and deserves sympathy.
But that's no reason for you to flaunt a mind that didn't graduate elementary school. Way too typical of the attribution fallacy.
no fuck him and everyone else on this bloody forum how dare anything occur. where's the LET manager for every host?
sybau
yes sir
Thanks for the support! However, please don’t attack OP, it is a genuine/valid concern and something that we’re working on improving.
If you want nothing less than 100.00% uptime then pay the exorbitant prices that AWS/Azure charge you. LET providers are for those who can tolerate some problems (including downtime) in exchange for far more affordable prices.
Agree.
Ironically I run a monitoring server on AWS US East and experience routing issues more than any other non-billion dollar networks I use. Sometimes have to disable monitoring alerts on my Amazon stuff. Kinda unrelated but there's really never a 100% flawless option.
What the support said? is it like Contabo "Nothing wrong on our side".
OR, ideally, you could pay $10.08/y for a Tencent Cloud Lighthouse VPS and enjoy the same reliability and uptime without going bankrupt.
@EndlessGravity
I have seen LET providers beat the uptime compared to BIG players any day of the week/moth/year.
For example:
In 2024, Google experienced several outages across its services in Europe. These outages affected Google Cloud and Google Workspace products, with some incidents impacting specific regions and zones within Europe. Notably, a power failure in the europe-west3 region in October led to a partial shutdown of the europe-west3-c zone, affecting multiple Google Cloud services.
Here's a more detailed look at some of the outages:
October 23, 2024:
A power failure in the europe-west3 region led to a partial shutdown of the europe-west3-c zone, affecting multiple Google Cloud services for 7 hours and 39 minutes.
August 12, 2024:
Multiple Google Cloud and Google Workspace products experienced connectivity issues in europe-west2 for 40 minutes.
August 3, 2024:
Multiple product outages were reported in europe-west9-a, lasting 1 hour and 57 minutes.
May 16, 2024:
A bug in routine maintenance led to connectivity issues and service disruptions for multiple Google Cloud products, lasting 2 hours and 48 minutes.
Other outages:
There were also instances of individual services like Gmail experiencing outages, such as issues with attachments and server unavailability errors.
MSFT was even worse, remember _CLOWN_Strike?
PS:
Did any of the affected customers get some "compensation boss" ?
I agree. Even with all the redundancies (from spare nodes to spare power to spare fiber), accidents happen. Yet despite this, if a business if highly dependent on online stability, it's best to geographically decentralize the deployment to multiple servers and configure a replication and automated transfer of data at the business level, it's unrealistic to throw all the problems to the service provider.
Even Cloudflare, which proxies 20% of the internet, has outages sometimes. You can have the most redundant systems in the world and still have issues. It all depends on how quickly the outage is fixed.
Outages happen for both big and small providers.
I self-hosted Postfix for 11.5+ years (including now) and worked for Microsoft close to Exchange for 5 years before starting Fourplex. Both had outages. But who had the worse outages? Microsoft.
In fact, my Postfix was mostly on LET VPSes and it's rock-solid. I use Postfix/Dovecot for both my personal and business email (but separate servers).
Every provider is different, always good to try and get to know the owners of them.
Guys obviously redundancy will be a lot better with the big clouds. The fact that some LET providers have higher uptime in the last 3 months than some GCP service had means jack shit.
Better just be honest.