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I cannot access vpsnew.deluxhost.net from any austrian IP
Either I get a blank page or Cloudflare 522 after about 30 seconds.
Can anyone try the same to confirm the issue?
2 different ISPs and ProtonVPN AT location give the same problem.
Using Proton germany or anything not austria is working...
We will see what we can do for the next offers, we are always open to suggestions.
thanks!
I am happy to answer questions about our service, so ask whatever you require is necessary, absolutely.
As mentioned we are proceeding to make an automatic system to solve this small problem, no one will lose anything, we make transparency and respect towards the customer the first thing.
We apologize for the fact that this still takes time, but we do not forget anyone.
there doesn't seem to be any problems on our side on this, have you opened a ticket yet?
Hey,
yes I did and I get told this is because of my ISP, which does not make sense because austrian ISP do not filter anything and Proton AT connection behaves the same.
The error indicates a problem CF > Origin (you)
I am not too savvy on this but assume 522 cannot be a client issue (regardless of different ISPs and ProtonVPN which suggest anyway this is not client, ISP issue)
More of a Cloudflare CDN location thing
Edit:
same on my wifes phone mobile data, 3 different ISPs now and Proton AT connection
Edit 2: friends phone (isp: magenta) also the same
Now we have all major providers, more I cannot do to show this is on your side.
Yep, an error 5xx indicates an error server-side - but could be either deluxe or cloudf%&#§!
That's what I am saying...
I appreciate their efforts on answering the ticket still at this day/time
But answers like it should work, use incognito tab..
As if I wouldn't have already tried
Unfortunately 5 ISPs including 2 friends of mine that also are unable to access are not enough indication of where the problem is/not is.
Edit: Support is trying to find the cause of it, this is promising.
At first felt like not taken seriously but understand it's a weird issue, especially if it only happens in my location, where there probably are not a lot of customers from.
Only me saying "no work" really looks like user error on first and second look from a providers perspective
ordered
@DeluxHost
Something's wrong with the built-in control panel, it doesn't work correctly for me since 1-2 months. The "Open control panel" button doesn't work. The VPS accessible, working fine, but can You solve this issue?
Or there is a way to get a direct access to the vps[.]deluxhost.net external control panel? When I try to reset the password on the external control panel, it say "email sent", but I never receive it (I never got direct access to this panel).
Thank You for the help, answer!
Ordered, but I've been waiting for 2 hours."
Is there any austrian sir that can/cannot access vpsnew.deluxhost.net from a normal home ISP connection?
The home ISP makes no difference here. You are getting proxied via Cloudflare. You connect to Cloudflare Vienna server and then Cloudflare connects DeluxHost.
However your are getting 522 which is a timeout after sending the request - so Cloudflare connected to DeluxHost webserver (let's assume) and then it didn't respond in time. Could be overloaded, could be broken routes back, could be using some cloudflare tunnel and too big MTU?
Could also be a you problem - can you visit vpsnew.deluxhost.net without any cookies, sessions, logins etc - in new/incognito browser? Does this loads?
Also I can say that I am seeing the same behavior [also Vienna CF, from Poland, why not Warsaw(?)] and my random guess is that there is some misconfigured rate limit.
If you go to simple things like https://vpsnew.deluxhost.net/HELLO_404_FORCE_11111 it will work, every time. If you go to https://vpsnew.deluxhost.net/login it will load basic HTML and then some JS and CSS, but not all.
Seems it will only load those already cached in CF, new requests fail - like if you take working URL and change ?id= param it will fail to load.
However the fact that I am hitting Vienna node from Poland some connections working some not makes me think they have misconfigured DNS entries in panel - more than one IP and it's trying to connect to wrong one from time to time.
EDIT: Now it's working, but I am going via
WAWCF node rather thanVIEaccording to headers.Please open a ticket on our website for it
As writed here, delivery can take up to 21 days (as cleary writed) but usually is often sooner.
got the F3 , looks pretty good, IOPS and network very decent.
CPU is definitely OK since its a gold, but feels like more tweaking can be done for higher performance. no steal observed.
Thank You!
Ticket opened, Ticket ID: #RUI-811111
You have exceeded the unlimited bandwidth fair use policy as associated with your node, sit back and take it easy till next billing cycle
austrian sir here from vienna, using magenta cable isp connection.
i can access https://billing.deluxhost.net (which is behind CF) without issues, but https://vpsnew.deluxhost.net results in the same CF error page/timeout.
the problem in Austria should be solved now, please let us know
I'm glad you like it! For any problem let us know
I thought it was a joke
It's real, thank you a lot!
??? So you read the offer description, including:
But
??? How did assume this part was a joke and not anything else in the offer?
Then how do you make a purchase without asking for clarification?
Well, it was clearly writed and we don't like to make fun of our customers with their money, so... 😅
You're right, I just thought differently.
Thanks for the offer too 
How could you think it was a joke when the description title of this thread clearly says pre-order
I still stand by what I said. You won't take the initiative to update clients billing dates unless they send you a ticket. It's good to read that you plan on changing this in the future though.
Other than that one small issue, you have a great offering
As we told already, we are already looking for a "solution" for it but we can assure you also that nobody for now has lost time on their plans.
what is the fair share of A-1 cpu?