Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links


BMail.ag - Secure Email Service
Server.net
CPLicense.net
VPS Server
Buy VPN
Vultr
VMs for AI
HostDare
ReliableSite White-Label Dedicated Hosting for Resellers
25% Recurring Discount on NVMe VPS
Try EnsoVPN - Reliable VPN - 1-Day Free Trial
K.N Cloud — High-Performance KVM VPS in Miami,Frankfurt and Amsterdam
InterServer VPS
BMail.ag - Secure Email Service
Best VPN
High-Performance Bare Metal Server Solutions
Karvl.com
Server Mania Cloud Hosting
DataWagon Hosting
AlphaVPS Hosting
Evoxt.com
Clouvider
VPS Hosting with NVMe
Residential IPs in the US & 4G Mobile Proxies in EU & US with Unlimited Bandwidth
ReliableSite White-Label Dedicated Hosting for Resellers
Rabisu - Hosting Solutions
CloudLinux
Try EnsoVPN - Fast & Private VPN - 1-Day Free Trial
K.N Cloud | Linux Cloud Instances in US-MIA, DE-FRA and NL-AMS

Categories

In this Discussion

Home › Reviews
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

URPAD Poor Support

2»

Comments

  • DalCompDalComp Member

    @user123 this thread was originally complaining about both URPad and @GreenValueHost. The GVH part was removed from title and first post as it was resolved in this thread.

  • DylanDylan Member
    edited January 2014

    Maybe all those new support reps are actually just Luis replying under different names.

  • MetroVPS_NMPMetroVPS_NMP Host Rep, Veteran

    They unsuspended My Container & I could use that for some hours. Then, again got Suspended. Replied in the ticket and Got Reply the following for first time:

    Hello,

Please check now it should be online. We will make sure it wont be suspended automatically by our billing portal for no reason. 

Dennis R || Staff

    After 10 minutes, I got:

    Hello,

Upon activation of your vps, we noticed that your vps is still making more than 18k connections at a time and we will not be able to keep your vps active at this point and we are sorry.

19975 dst=209.148.84.194

ipv4 2 tcp 6 56 SYN_SENT src=142.91.245.153 dst=209.148.84.194 sport=1719 dport=3128 [UNREPLIED] src=209.148.84.194 dst=142.91.245.153 sport=3128 dport=1719 mark=0 secmark=0 use=2
ipv4 2 tcp 6 102 SYN_SENT src=192.187.98.21 dst=209.148.84.194 sport=4400 dport=3128 [UNREPLIED] src=209.148.84.194 dst=192.187.98.21 sport=3128 dport=4400 mark=0 secmark=0 use=2
ipv4 2 tcp 6 10 SYN_SENT src=198.2.200.39 dst=209.148.84.194 sport=1493 dport=3128 [UNREPLIED] src=209.148.84.194 dst=198.2.200.39 sport=3128 dport=1493 mark=0 secmark=0 use=2
ipv4 2 tcp 6 102 SYN_SENT src=23.19.130.75 dst=209.148.84.194 sport=4254 dport=3128 [UNREPLIED] src=209.148.84.194 dst=23.19.130.75 sport=3128 dport=4254 mark=0 secmark=0 use=2
ipv4 2 tcp 6 91 SYN_SENT src=142.4.100.7 dst=209.148.84.194 sport=4011 dport=3128 [UNREPLIED] src=209.148.84.194 dst=142.4.100.7 sport=3128 dport=4011 mark=0 secmark=0 use=2
ipv4 2 tcp 6 118 SYN_SENT src=192.241.70.74 dst=209.148.84.194 sport=65156 dport=3128 [UNREPLIED] src=209.148.84.194 dst=192.241.70.74 sport=3128 dport=65156 mark=0 secmark=0 use=2
ipv4 2 tcp 6 431969 ESTABLISHED src=192.169.86.82 dst=209.148.84.194 sport=3137 dport=3128 src=209.148.84.194 dst=192.169.86.82 sport=3128 dport=3137 [ASSURED] mark=0 secmark=0 use=2
ipv4 2 tcp 6 118 SYN_SENT src=192.169.85.89 dst=209.148.84.194 sport=1449 dport=3128 [UNREPLIED] src=209.148.84.194 dst=192.169.85.89 sport=3128 dport=1449 mark=0 secmark=0 use=2
ipv4 2 tcp 6 110 SYN_SENT src=108.62.5.182 dst=209.148.84.194 sport=3687 dport=3128 [UNREPLIED] src=209.148.84.194 dst=108.62.5.182 sport=3128 dport=3687 mark=0 secmark=0 use=2
ipv4 2 tcp 6 21 SYN_SENT src=68.233.239.10 dst=209.148.84.194 sport=4646 dport=3128 [UNREPLIED] src=209.148.84.194 dst=68.233.239.10 sport=3128 dport=4646 mark=0 secmark=0 use=2

Dennis R || Staff

    :/

  • user123user123 Member

    @ATHK said:
    By the looks of it Randal from RLT still owns it... www.rootleveltech.com/products.html

    Thanks. Any suggestion about how to get someone to reply to my ticket? There is still no reply to my response from this past Friday and I have a feeling that if I opened another ticket, someone would just close this one as resolved and restart the timeline.

  • ATHKATHK Member

    I would just ask for a refund and go somewhere better... Which is what I'll be doing shortly.

  • user123user123 Member

    @ATHK said:
    I would just ask for a refund and go somewhere better... Which is what I'll be doing shortly.

    Still no reply to the response I submitted on 1/10 to that same ticket. This is pathetic.

    I don't like doing it, but I'm going to open another ticket to ask for a refund. I'm going to be VERY annoyed if they terminate the wrong VPS. I have a few VPS with them and the other ones are generally working ok, aside from the issue - which I have also been trying to get them to fix since November - of the IPs geolocating initially to the wrong country, and now the wrong city.

  • jvnadrjvnadr Member

    DalComp said: this thread was originally complaining about both URPad and @GreenValueHost. The GVH part was removed from title and first post as it was resolved in this thread.

    I don't think that posters should change entirely or remove the original post content in a way that the readers can easily have wrong conclusions, like in this thread. This is not a help desk for gvh or any other provider. Problems here are written either because the provider couldn't/didn't help the op thru his support system, or for information about a provider's behavior/service/issues that other members of LET should know.

  • user123user123 Member

    Just to update, Alex contacted me and URPad support is working on resolving my issues.

Sign In or Register to comment.