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What do you expect from a professional email service?
As announced a short while ago, we will soon launch our professional e-mail service.
I would like to ask you what you expect from an e-mail service, what you would definitely like to find and what is not interesting at all.
We really appreciate feedback from the community that allows us to get as detailed a picture as possible of the type of service to be offered.
Thank you in advance, I just ask you to be detailed.
-Dave
Comments
the same dedication @jar has to email deliverability rates and IP reputation.
All the rest does not matter, what matters is my inbound emails getting to my inbox. And my outgoing emails getting to their destination.
I do not agree. I think professionalism is also important with something as critical as email, and @NameCrane simply does a better job at it.
Things i look for in an email is:
Price matters little to me, I consider Email a critical part of my stack and can pay top dollar for it.
What NameCrane did to Jar/MxRoute was not professional at all, and that was their first ever action as an email company.
You should not speak on matters you have no idea about. 100% not everything was shared publicly, and there is much more to the story that we don't know.
Its easy to judge someone based on a small snippet of information, because its what you want to hear.
At the end of the day, its not Francisco going nuts on public forums. I don't have anything against Jar, but comparing professionalism of these two, jar doesn't come out winning imo.
What happened?
Thank you for your important feedback
Thanks for telling me what I know and don't know? 🤔
Just for Info's sake, you joined this forum 7 days ago.
I know enough to form an opinion. Stealing data and backstabbing is not professional.
Its clear I have been lurking for more than that.
Stealing data is a new one. Can you please share the source?
Guys I ask you please don't make conversation about other providers and their vicissitudes in this topic, otherwise we go out of line.
Sorry mate.
But yeah, IP reputation is king.
No problem, thank you for understanding.
Good point about IP reputation, I think it is the most complex part of the whole system but we will work hard to make it happen.
$3/year
300 outbound per hour
This service is used by Namecheap, and Spaceship may be able to help you.
The options they offer are good.
https://www.open-xchange.com/products/ox-app-suite
Best of luck on your offering @Dasabo, apologies for the off topic discussion. This post should end it. A good “thanks for the data” would be someone not arguing with me here, let’s let the future do the rest of the talking on this subject. I’d like to drop it, if further discussions on it can just link to this post that’d be 💜.
Bit of a trend there huh?
It wasn’t stolen. I freely gave private and helpful internal-only information. Full usage statistics, outbound filters, etc. I expected if a friend was going to wait for my Black Friday post before posting his, he’d not charge unsustainably low prices specifically to undercut me (which was verified as intent by some back and forth on limit adjustments) without even a friendly heads up. But hell, I’m just the guy that messaged a much larger host here warning them that I was matching a popular offer they made ($7 for 2GB, anyone remember that phase?) just because I thought that was being ethical, so who am I to talk. I learned my lesson about calling a shark a friend. I sincerely wish him the best, but necessary boundaries have been created.
But it’s not my concern anymore. I don’t care what they do. I care what I do. And I’m well insulated from the tactic. Those millions from selling a brand aren’t going to out pace me. Because one day he’ll transition back to one of his 30 other products that don’t totally price out hiring dedicated single product support when scale is reached, and I’ll still be here pouring blood, sweat, and tears into mine. I’m slowly transitioning away from being reliant on licensed software/services (it’s a long term plan, admittedly), he’s 100% in bed with them right now, I’m not going anywhere. I’ll have the industry leading spam filtering any day now, if I’m not already there, and it isn’t outsourced.
To anyone calling it better: Enjoy the honeymoon phase. Every new VPS host is better than the last for a day because an empty node outperforms one at capacity (it’s a metaphor in this case but it holds). But everything levels out eventually. MXroute has its feet planted firmly and a box full of “I told you so” notes to hand out in a few years. Think I’m wrong? Let the future do the talking, we won’t prove who is right today.
And as for the person you were replying to, consider that he’s told almost weekly that he isn’t wanted here and still creates a new account right away. He’s literally telling us this website is the most important part of his life. That’s not an opinion I’d value.
Everyone I don't like is a Fran alt.
But thanks for proving what @wadhah said wasn't true, no data was stolen.
Mail business is a monopoly. I need my emails to land in my customers inboxes. My customers are Fortune 500.
Most new services can’t do this and it goes into spam
Probably a shadow ban... I sent you a specially tuned mailbox, send there, will check why this happens
Would be great to come back to initial discussion. I am really struggling with calendar that just works with Android and does not require any extra app. Not sure whether this is doable though. Selection of mail web clients is always good.
From a professional email service, I expect strong security (like spam protection, 2FA, encryption), easy-to-use webmail and mobile access, good uptime, fast support, and enough storage. Features like custom domains, calendar integration, and affordable pricing are important too. I’m not very interested in extra apps or complex bundles - simple, reliable email is key.
I expect a battle to the death with any and all other professional email services.
There can be only one.
on the contrary, I had very good interaction with Francisco.
out of curiosity I checked the network and found spammers. they are hard to find because need to know how receivers interact with it.
Francisco contacted me and I showed data, also created a tool to do it daily. They checked every sender and methodically banned many
They are very worried about this and work hard.
the biggest spammer was from China. after removing it, all metrics reached a very good level. probably, need to clean up weekly, as new senders sign in.
Francisco offered payment, but I am only on a non-commercial basis, still, thanks anyway
These days sending mail is hard, shadow bans are very active. But sending business mail is easier.
Email isn't worth pursuing alone. It needs to come bundled with other apps and features like Office365, Google Work, Proton etc.
Just my opinion.
No blood battle, at least with us, @jar has done and continues to do a great job, just healthy and honest competition.
I might be interested to have a full control over spam filter, so could turn it off completely and ability of a provider to handle spam attacks.
Gmail, m$, yandex, mail ru - can handle any volume, but smaller providers may not work.
I would expect you to provide me with CRM.
Professional email?
You never ever read clients email.
You dont filter in or out.
You dont terminate accounts for bulk sending or for any reason.
You dont ask for proof of subscription.
You have one job, do it without asking questions, fk your ip reputation and other sh1t.
No KYC/ proof of id/passport/utility bill or other sh1t.
Keep data encrypted.
Recipe for failure
Competention, clean network, speed, reliability and your name should be Jarland.
If you do it well enough, you'll have a huge following. If you do it badly enough, you'll have not a single customer.SO, just do it and let the market prove the rest.
That is the exact opposite of professional.