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BlueVM VPS down !
shyaminayesh
Barred
Hi,
first of all i have 3 active VPS with BlueVM. 1 VPS is working wel other 2 servers are not working but i payed for the month. :P
i got my new server 02/10/2014 and i pay the invoice at the same date. i got my VPS activate instantly. then i complete my work after 6 hours of work. after another 6 hours my VPS server is seems down. so i try to connect ssh via putty. putty say's "network time out", then i open support ticket at 01/11/2014 03:42. today is 2014/13/01 but no reply yet. so nothing to say. "beware buyers" & nothing to worry they Escalated my ticket ... lol :P
please suggest me a place to buy small containers. i don't need instant support. but i need min 5 hours response time for support ticket. and provider for transfer my 1GB OpenVZ.
Thank you !
Comments
During weekends, you shouldn't expect quick support.
probably should mask out your IP in that screenshot
dynamic IP from ISP 2day's ago ...
@spirit .. can we have a rule about reviews .. these pop up all the time .. next we will start getting 1 hour reviews .. it's pretty stupid. at least change the title OP .. "BlueVM VPS down"
You can't give a solid review in 3 days you only used the VPS for awhile and as the others noted it's the weekend.
@bluevm
If the VPS is showing as being online in the control panel and you can still access it from the console, it isn't "down" unless there is a network issue or firewall blocking your access. You mentioned your IP changed recently, so that could point to a firewall problem.
can u suggest me company that reply in weekend day's please.
feather say's my VPS is up and running & i can command it with feather console ... i up the sshd service but nothing change. my IP is change 3 times for this period of 3 day's i think it's not matter because my other VPS with bluevm working fine with all the period.