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Longtime LiteServer Customer Left Behind – Anyone Else Still on Legacy OpenVZ?
Hey Guys,
I just wanted to share my experience with @LiteServer and see if anyone else is in a similar boat.
Back in 2017, I purchased a small VPS from LiteServer — nothing fancy, just 128MB RAM and 100GB HDD for around €12 per year. It served my low-resource needs perfectly, and I’ve been a loyal customer for nearly 10 years now.
However, a lot has changed in the tech world over the past decade — especially regarding virtualization technology. LiteServer’s legacy systems still run on OpenVZ, which, as you probably know, is no longer officially supported. This means no security patches, no updated kernels, and no ability to run current Linux distributions. It's basically stuck in time.
The frustrating part? LiteServer doesn’t offer any upgrade path for long-time customers on these old systems. There’s no complimentary migration to KVM, no discounted upgrade — nothing. If I want a secure and up-to-date server, I have to cancel my old VPS and pay more for a new one.
I get that times change, and technology moves forward, but from a customer service standpoint, this feels like a slap in the face. We’re not talking about huge costs for the provider — a small gesture like offering existing loyal customers a free upgrade path would go a long way. Especially when IT security is at stake.
Why does a company like LiteServer, which has clearly grown over the years, treat long-time customers like this? Even if it’s a budget VPS, shouldn’t basic security and OS updates be a minimum standard?
Is anyone else still running one of these ancient VMs from 2016/2017 with only outdated Debian/Ubuntu/CentOS templates available? How are you handling it?
Curious to hear your thoughts.
Comments
I have got a few OVZ machines, one is NAT. They are fine for the price and I bear in mind they are no go for anything sensitive due to the reasons outline by you. If Liteserver do not upgrade your OVZ machine and you want to keep up with updates, patches etc, I guess the only way forward is to change the server either with Liteserver or with a different provider.
It's a little bit odd that they wouldn't want to retain clients unless those offers themselves are unsustainable for them.
It doesn't matter whether it's sustainable or not, you're letting customers run into the open knife with such old boxes. IT security plays a role in the price. Whether big or small, it security belongs in every sensible company.
I honestly can’t believe those boxes are still going, cancelled mine years ago when they showed no signs of upgrading. Poor show
Spin kvm, migrate data, destroy ovz. Or this is something you want from provider in unmanaged service env? Lower your expectations, touching grass also helps to cope. Not they but you are in control here. They just keep legacy spinning (maybe it is time to sunset it?).
I'm not disagreeing. However, if they aren't going to update this product line there isn't much more to it. The fact they aren't offering any discounts and or migration to KVM based hosts would imply that too. You can either purchase a KVM plan with them or look for a new host (KVM has always cost more than OVZ regardless of provider).
What is the specification of your OpenVZ plan and how close to EOL is the hardware?...
I used Liteserver for 3 years, with no or minor downtime. Recently, I found like 20+ VPS offers on LET during BF etc. And if I didn't paid them yearly, I would cancel them right away. (maybe I should transfer them away).
They have zero or barely any deals on LET, and they have no interest of updating their servers.
So I will let them go when their services are up for renewal.
On top of that they have some package loss issue on their network or backbone, which also affects @naranjatech which I will also cancel.
Edit: Im on their KVM plans. I corrected the other provider name.
To be honest, I haven't seen a 128MB KVM plan advertised in years but you did mention you purchased this in 2017.
TinyKVM starts at 384MB.
Well it's 128MB of RAM with 100GB Storage. It's perfect for VPN and a Backup of some Data. CPU = Intel Xeon E3-1240
And for 12€ it's fine for Sure but, I would like to have a new Debian or Ubuntu or Centos.
Yes 2017 - OVZ Deal.
Isnt it naranjatech?
True!
@barbaros I see in the last few Days some DNS Issues but so far a very good provider but, we need Security Updates
How is this related to heartbeat_it then
I fixed the name? I misremembered it. And @heartbeat_IT is having network issues so must be cause of my confusion.
It is fine for said usage but I think there are a lot of alternatives available too. That CPU was released in 2011 and only supports up to DDR3.
100GB is generous but I'm guessing it is HDD.
I was post before da edit
No no, I edited after I saw your post
They probably want you gone. Your cheap deal is actually not bringing them any profit so they have no interest to keep you.
Nowadays you can find 1 core 1 ram deals for less than 10 euro per year, with good BW it would be great Vpn
I mean, over the years, I have really put my trust in the provider, how many TB of data have already passed through it. That makes you kind of sad to leave. I don't want to speak badly about liteserver, I've always recommended the guys, but the support was never interested in showing even the slightest gesture and simply upgrading for free.
I mean you can spin it the other way around too: LiteServer is nice enough to let me keep my legacy system while they could force migrate me to something more expensive / not allow to renew.
As you mentioned a lot changed in terms of... everything - virtualization, hardware, prices, etc. Like do even still have HDDs? Because it will be even more of a slap in the face if they offer to migrate you to 10GB SSD from 100 GB HDD, right?
12€ per year? They most likely already losing money on that and yet they still let you use it... so imagine how much money they gonna lose if they migrate you to something new, with similar specs? Now throw on top of some clients going "I want the same IP", "I want same disk", "I want X-Y-Z because I had it" and then support hours also stacking up to the price.
That's the legacy system, isn't it?
Cheap deals sit on shelf until retirement.
Ask to buy a new package around same price without OpenVZ and migrate.
This is just how things go. Not profitable