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HOST-C, Chat, Updates, Stuff

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Comments

  • barbarosbarbaros Member

    @host_c said:

    @barbaros said:

    @host_c said:
    We still need to fix the accounting of traffic as soon as we activated the setting for some we saw that lan traffic was addded to global traffic and that is not ok.

    After I fix this, I will process the remaining requests

    Other then that, I can confirm that it works as expected

    there is an easy fix, just set customer to unlimited traffic, problem solved :D

    I am starting to like you :D

    I already like you <3

    nohomo

    Thanked by 4host_c ariq01 chengzi admax
  • host_chost_c Patron Provider, Top Host, Megathread Squad

    :D :D :D

  • lala_thlala_th Member

    @host_c pmed you :)

    Thanked by 1host_c
  • host_chost_c Patron Provider, Top Host, Megathread Squad
    edited March 2025

    OK update on the LAN interface stuff,

    You guessed it, traffic is added to total VPS traffic, so for the moment we stopped the enrollment on this so we do not mess with your VPS Traffic / MO, it would not be fair :) .

    Fix is in works, as soon as we manage to get it to work, I will continue the tests with the rest of who wished to join.

    I will keep you posted on this one.

    Thanked by 6chengzi cainyxues FAT32 allthemtings nullnothere admax
  • host_chost_c Patron Provider, Top Host, Megathread Squad

    Hy there fellas.

    We are working together with Modules Garden them to find a solution for the separation of traffic between Public Interface and LAN interface.

    As soon as we manage to do that, this option will go to Beta test and then main-stream.

    There will be options of of 1G to 10G lan speeds options, but more on this when we have an actual working product.

    Thank you for your support and tickets for the Alpha Test.

    Have a nice weekend all of you.

    HOST-C

    Thanked by 6nullnothere barbaros eguo lala_th admax oriend
  • eemileemil Member

    I am looking for Your deals

    Thanked by 1host_c
  • host_chost_c Patron Provider, Top Host, Megathread Squad

    Hy Fellas, we made some progress with the Internal LAN, we are just waiting on some upgrades from MG.

    We also sent out the new policy regarding Bandwidth, since some do not check the'r e-mail, I will also post this here.

    If you have any questions, ask, ticket us.

    Cheers!

    Important Bandwidth Policy Update — Effective April 1, 2025

Dear Valued Customer,

As part of our ongoing efforts to ensure fair usage, reduce infrastructure costs, and maintain stable pricing, we are updating our post-quota bandwidth policy.

What's Changing?

Before:
After reaching your monthly high-speed bandwidth allocation, services were throttled to 50–100 Mbps, depending on your plan.

Now (Effective 01-April-2025):
Once your high-speed quota is depleted, bandwidth will be limited to 10 Mbps until your billing cycle resets.

Why This Change?

    To avoid price increases during rising operational costs
    To maintain fast and fair service for all users

We remain committed to providing excellent performance and value for all our customers. We appreciate your continued support and understanding as we grow together.

If you have any questions or feedback, feel free to reach out — we’re here to help.

    HOST-C

    Thanked by 3wadhah admax Narwhrl
  • wadhahwadhah Member, Host Rep

    @host_c I'm curious, What is the percentage of users who go over the bandwidth cap? No need to be specific

  • host_chost_c Patron Provider, Top Host, Megathread Squad

    @wadhah said: @host_c I'm curious, What is the percentage of users who go over the bandwidth cap? No need to be specific

    :D

    Let's just say not 5%, as then I have not bothered with this.

    Thanked by 1wadhah
  • wadhahwadhah Member, Host Rep

    @host_c said:

    @wadhah said: @host_c I'm curious, What is the percentage of users who go over the bandwidth cap? No need to be specific

    :D

    Let's just say not 5%, as then I have not bothered with this.

    Yeah I think you made 2 updates to the bandwidth stuff this month, good luck getting it under control!

    But no need to worry about me

    I'm a true idler through and through

    Thanked by 2lukast__ admax
  • host_chost_c Patron Provider, Top Host, Megathread Squad

    FYI: that 10 MBPS after depleting the High Bandwidth you have on a product will actually give you 3.09TB, and that is for free.

    Thanked by 1admax
  • host_chost_c Patron Provider, Top Host, Megathread Squad

    Well first update was because of my stupidity and I own it, resetting the BW counter on the 1'st of each month for all customers was a good idea in my head, very bad in practical use.

    The second Update, the above is to keep expenses lower so we do not have to increase prices.

    Thanked by 2admax wadhah
  • PineappleMPineappleM Member

    10 mbps is extremely fair. It's enough to still deliver some light content, maintain access to the VPS, and (above all else) not get hit by a surprise bandwidth bill at the end of the month.

    I wish more hosts would adopt a similar bandwidth policy.

    Thanked by 2host_c wadhah
  • lala_thlala_th Member

    @host_c Since I'm already a long-time customer with many services, could I have a chance to test the private network?

    Thanked by 1host_c
  • wadhahwadhah Member, Host Rep

    @host_c said:
    Well first update was because of my stupidity and I own it, resetting the BW counter on the 1'st of each month for all customers was a good idea in my head, very bad in practical use.

    The second Update, the above is to keep expenses lower so we do not have to increase prices.

    Both updates were fair and communicated well. No need to beat yourself up.

    Thanked by 1host_c
  • barbarosbarbaros Member

    @host_c said:

    Hy Fellas, we made some progress with the Internal LAN, we are just waiting on some upgrades from MG.

    We also sent out the new policy regarding Bandwidth, since some do not check the'r e-mail, I will also post this here.

    If you have any questions, ask, ticket us.

    Cheers!

    Important Bandwidth Policy Update — Effective April 1, 2025

Dear Valued Customer,

As part of our ongoing efforts to ensure fair usage, reduce infrastructure costs, and maintain stable pricing, we are updating our post-quota bandwidth policy.

What's Changing?

Before:
After reaching your monthly high-speed bandwidth allocation, services were throttled to 50–100 Mbps, depending on your plan.

Now (Effective 01-April-2025):
Once your high-speed quota is depleted, bandwidth will be limited to 10 Mbps until your billing cycle resets.

Why This Change?

    To avoid price increases during rising operational costs
    To maintain fast and fair service for all users

We remain committed to providing excellent performance and value for all our customers. We appreciate your continued support and understanding as we grow together.

If you have any questions or feedback, feel free to reach out — we’re here to help.

    HOST-C

    I didn’t get an email about this, not even in spam folder. Just saying in case you want to check.

    Thanked by 1admax
  • host_chost_c Patron Provider, Top Host, Megathread Squad
    edited March 2025

    @lala_th said:
    @host_c Since I'm already a long-time customer with many services, could I have a chance to test the private network?

    Sure.

    There is a but, traffic on internal lan will be counted on total VPS traffic.

    I stopped the enrollment in this test as it would not be fair to customers to deduct lan trafic from total monthly traffic of the service.

    As soon as this will be fixed, we will continue.

    This will be a standard free feature for all services with us once it will be polished and ready to use.

    We also modified the pricing on aditional BW. Up to 20TB/mo is pretty cheap-is I would say.

    Thanked by 1admax
  • host_chost_c Patron Provider, Top Host, Megathread Squad

    @barbaros said: I didn’t get an email about this, not even in spam folder. Just saying in case you want to check.

    It will take a few hours until all will receive it, as we have a limit / sec on e-mail sending.

    we managed to white-list our e-mail server with MSFT, I even got an e-mail from them, but as it seems, some still cannot receive mails from us; I will not focus on this for the time being, as it is a 12 mo old story with them, I gave up.

  • barbarosbarbaros Member

    @host_c said:

    @barbaros said: I didn’t get an email about this, not even in spam folder. Just saying in case you want to check.

    It will take a few hours until all will receive it, as we have a limit / sec on e-mail sending.

    we managed to white-list our e-mail server with MSFT, I even got an e-mail from them, but as it seems, some still cannot receive mails from us; I will not focus on this for the time being, as it is a 12 mo old story with them, I gave up.

    Ah okay, I’m on gmail, just wanted to give heads up if there is any issues with delivering emails. In any case all good then.

    Thanked by 2host_c admax
  • NJa64FNJa64F Barred

    email received about 12 hrs ago. thanks for the update

  • itachikonohaitachikonoha Member

    A bit confused. Wasn't like this previosuly also? When you cross the monthly limit, then 100 mbps throttle comes in?

  • itachikonohaitachikonoha Member

    @host_c said:
    FYI: that 10 MBPS after depleting the High Bandwidth you have on a product will actually give you 3.09TB, and that is for free.

    Let's say I have 5tb.month limit. So I can use that 5 tb as high bandwith. If I exhaust, then the limit kicks in. Am i getting it right?

  • PenguinPenguin Member

    @itachikonoha said:
    A bit confused. Wasn't like this previosuly also? When you cross the monthly limit, then 100 mbps throttle comes in?

    Yes but throttle has been lowered to 10 Mpbs

    @itachikonoha said:

    @host_c said:
    FYI: that 10 MBPS after depleting the High Bandwidth you have on a product will actually give you 3.09TB, and that is for free.

    Let's say I have 5tb.month limit. So I can use that 5 tb as high bandwith. If I exhaust, then the limit kicks in. Am i getting it right?

    Yes

    Thanked by 2itachikonoha host_c
  • wahahahaohewahahahaohe Member

    Miss the days of 50mbps

    Thanked by 3host_c admax farsighter
  • chengzichengzi Member
    edited April 2025

    will we get some better internet in Oradea? ;)

    Thanked by 1host_c
  • sonicsonic Veteran

    My ticket was submited 3 days ago, could you please solve it? Ticket #CAY-155476

  • codelockcodelock Member

    @host_c 🤗

    Thanked by 1host_c
  • host_chost_c Patron Provider, Top Host, Megathread Squad

    Service Transfer Guidelines - Update April 2025

    We’re happy to support service transfers between customers. Any service can be transferred to a new owner, subject to a small processing fee.

    Note: The transfer fee must be paid by the new owner.

    How It Works

    1. The new owner purchases the VPS Transfer Fee from our website under Other Services → VPS Transfer Fee.

    2. The current owner opens a support ticket requesting the transfer and providing the new owner’s email address.

    3. If multiple services are owned, we’ll confirm exactly which service is being transferred.

    4. Once the fee is processed, we’ll request a second confirmation from both parties for security.

    5. After confirmation, the transfer will be initiated. The process typically completes within 24 hours, depending on workload.

    Important Notes

    For VPS or dedicated server transfers, we strongly recommend that the new owner performs a clean installation for optimal performance.

    Version: 3

    Date: 13-April-2025

    Link from Website: https://host-c.com/knowledgebase/22/Service-Transfer-Guidelines.html

    Other news:

    We have added a link on our website to "LurkingLooking Glass" and "About us" on our website.

    https://host-c.com

    We also created the "Service Suspension Rules, Malicious Activities & Other Policies" under https://host-c.com/knowledgebase/2/Terms-and-Services

    This contains Payment Suspensions, Policy on Malicious Activities (Including DDoS Attacks) and Gateway Security Policy

    If you have any questions shoot or open a ticket.

    Cheers! <3

    Thanked by 5cainyxues maverick Decicus nghialele JerryHou
  • NarwhrlNarwhrl Member

    One of the best storage VPS provider of LET in my opinion. Regards!

    Thanked by 2host_c PineappleM
  • host_chost_c Patron Provider, Top Host, Megathread Squad

    @Narwhrl said:
    One of the best storage VPS provider of LET in my opinion. Regards!

    RATGuards :)

    Thanked by 2edip barbaros
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