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SolidSeoVps - Tampa Network Outage
Received a cordial and direct reply from @SolidSeoVPS very very quickly after I submitted my ticket that they knew of the problem and were working to clear it. Wouldn't want to be them right now.
Posting here more to know if it's just them or other providers in a specific node in Tampa having trouble. I'm a new customer with them as of last year. So far my experience has been good. But I've been burned when others started imploding, so trying to stay ahead of things.
Comments
Oops
Reguards.
LET's version of rick-rolling?
Looks like IPv4 is working and they told me in a ticket that they had an IPv6 BGP issue with their provider which should be corrected 'soon'.
Bruh. They responded quickly. They’re on it. Why even make this post.
I love @SolidSeoVPS. They are awesome
This have been down since yesterday, but issue still haven't resolve. Hopefully this can be resolve soon.
Meant absolutely NO disrespect. I sat in their seat before - about 25-30 years ago. Oddly, it was how FAST their response was that threw up the red flag. My ticket was answered literally in SECONDS from when I submitted it. The only time I've experienced that fast of a reasponse to a ticket was when someone was hovering over the ticket window and spamming replies in order to keep stringing people along until the lights got shut out.
They have been great to me thus far. And I hope we have a LONG relationship.
But as another poster said, it's been down a while, there was no pro-active info, the network status page has no updates, and I've lived through the end of the business cycle providers listed here (several times) and there's a pattern in how these things go down. It started to fit the pattern.
It does seem to be something specific to routing. Strangely, my VPN Overlay network is still working - but external IP's are not, which confused me.
@dm42
We apologize for any inconvenience you may be experiencing. As part of our ongoing network upgrades in Tampa, we are deploying new circuits with our providers. While some prefixes are already active, others are still in progress. Additionally, one of our providers is facing challenges with IPv6 BGP, which is common during new circuit deployments.
Please note that all IPv4 services are functioning without issues. The IPv6 disruption is due to our BGP session not yet establishing with the new provider. They have an open case and are actively working on resolving the issue.
Our team is closely monitoring the situation, and once the upgrades are complete, we are confident that our clients in Tampa will benefit from the increased bandwidth and improved performance. We appreciate your patience and understanding during this process.
I will follow up in a ticket, but according to at least one looking glass server, one of your IPV4 /24's is not being broadcast via BGP.
https://bgp.he.net/AS399275#_prefixes