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https://billing.chunkserve.com/
Down.
Please check it now! We +our customer got hit with a really big DDoS attack. Everything is now mitigated, but PHP worker on billing crashed.
Indeed, the client portal is now up. Could you please check the support ticket when possible? I believe there may be an issue on the network side. I’ve also shared relevant screenshots in the support ticket to assist with your investigation.
Ticket : MMX-011389
Action Failed The VPS failed to start!
Ticket #MXU-078242 please reply to this ticket, there is no response after the first reply
Hi Chunky!!
Are porn websites permitted on the VPSs?
rDNS can be set?
Email ports are open or a ticket needs to be risen?
Ticket #MXU-078242 please reply to this ticket, there is no response after the first reply
You already said that bro.
support - no responsibility
@Chunkserve
irresponsible aka no responsibility or did you mean to say unresponsive?
no responsibility
The server has gone down for the second time in 24 hours. Support, of course, is not responding to requests. Very poor service.
BRZ-309529
What I can see it looks like a DDoS - again (like the one yesterday evenening). I think Chunkserve can improve quite a bit, but with DDoS attacks I blame the one who initiates it first...
Maybe so. Today, they restored everything faster. Apparently, it wasn’t as critical as yesterday.
after a long wait, my ticket was solved.
I have the same problem. Every time I try to fix it, the system becomes read-only again within 12 hours !!!
View Ticket #MNN-545681
VPS automatically shutdown and can not start. Here is the image via VNC, and they blame me for deleting OS system files when I did not do that.
Not blaming anyone, just asked on a ticket
Sorting it out in a second!
Hi Chunky!!
rDNS can be set on the VPSs?
Are porn websites permitted?
Email ports are open or a ticket needs to be risen?
Thanks!
@Chunkserve - The ticket was opened on March 5th, but the issue remains unresolved. I have been unable to access my VPS server via SSH or VNC since March 1st, and the server has been completely down for my websites. Could you kindly look into this matter at the earliest?
NOT GOOD EXPERIENCE!
Hi!
Really sorry - didn't see Your previous comment!
rDNS can be set both for V4 and V6. By default email ports are open, but we have a strict policy against SPAM / phishing etc. - if we detect such abuse, we can suspend the service/block the ports.
Regarding porn websites - it depends on the specific use case to be honest. A lot of them are abusive (mostly in terms of DMCA/copyright laws) - and we do not really want to host "semi-legal"/abusive projects. As far as content and everything there is legal and compliant with law, we can permit that.
@Chunkserve #ANL-607827 filesystem read-only.
Hi Chunkserve, how do you set rDNS? I don't see it in the panel but maybe I missed it.
Chunkserv is just like run by paranoid person. Manage the server like amateurs, deleting files without any notice, shutdown and restart the server all the time. It's horrible!
If creating a ticket solved the problem I wouldn't be commenting here.
Any chance of restock? @Chunkserve
Via a ticket.
We’re not deleting anything
Shoot me a DM and describe everything, I’ll help You.
If you think that @Chunkserve is deleting files, and doing (on purpose) shutdowns and restarts, I'd say you are the paranoid one.
For the rest, I think things could be done better, on the other hand I notice improvements, so it's heading there.
@Chunkserve What's wrong with this read-only filesystem error that some of us stumbled upon ? And since it happen to root, the only solution need a vps restart which defeat the purpose of a server 😑