All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
EasyVM sold to LevelOneServers?
Hello,
As some of you may be aware, New York is currently offline without prior notice.
Notices for Ashburn and Dallas are very short as well.
On March 4, 2025, the previous management began transferring EasyVM’s assets including branding to our company.
Due to the nature of this acquisition, we were forced to take immediate action with little to no notice to ensure that your data remains intact. Our team is actively migrating New York’s hardware to our private data center suites. Given the extremely short timeframe, there are challenges with communication and documentation, but we are working diligently to resolve them.
New York Clients:
We do not anticipate any IP changes.
Our data center team is currently transporting the servers to our private suite for re-racking.
The estimated time frame for full service restoration is 144 hours.
We understand this disruption is difficult, but this action was necessary to protect your data.
Ashburn Clients:
Tomorrow VM servers will be transferred to a New York node.
This will require an IP change, once the transfer is complete the new IP will be found in the VPS panel.
Dallas Clients:
Service will go offline at some point this week (it could be as early as this evening).
We are coordinating with the previous owner to manage this transition. More details will be shared as soon as they become available.
No IP changes are expected to happen for the Dallas, TX machines.
We will be moving the Dallas, TX machines to our own datacenter space.
TL;DR
We sincerely apologize for this disruption. This transition has been chaotic, and we understand the frustration it will cause. However, preserving your data is our top priority, and we are doing everything possible to get services restored as quickly as we can.
Support response times may be slower than usual this week, but rest assured, you are in good hands for the long term. We appreciate your patience and understanding.
Doesn't seem to have been a smooth takeover?
Comments
just a while ago everything was going too good with parallax and they were suffering from success source
and now emergency migrations? yeah I don't buy it sorry
honestly I'm getting really fucking tired of LET hosts doing stuff like this over and over, sending out that email AFTER having started migrations? It's a competitive market and I hope you all make sure not to reward stuff like this, vote with your wallet
wow
Reguards
I am even confused who sold to whom tbh
btw. Are we talking about this easyvm?
https://status.easyvm.net/
Yep, this EasyVM, I assume it was sold to LevelOneServers as Ian posted the notice on Discord.
So is New York not down or what I don't get it.
The status page is just fake?
To address this, I am on the same page as you. It's not acceptable, and should not be a common practice. It should not have happened this time either, although there was no other choice. My track record running the hosts I have for 10 years shows that is not a practice I tend to partake in. While I cannot disclose at this time the circumstances which lead to this. I can only assure you that my interest is ensuring customers will get their data. My involvement in this acquisition just recently began and I am doing everything to keep clients updated, and to ensure they will get their data back and online.
RIP Ashburn, VA... with it's lovely 10-20Mbps download
I wish you the best. It's just tiring having to answer every thread that look for production ready VPS to go with OVH or Hetzner because otherwise you might find yourself in a situation where everything's down and the host is physically transporting servers with no warning and ETA for being online again is 144 hours.
@Ian_Dot_Tech @aqua now that Ashburn will become New York, will refunds be processed? I honestly can't stand this shit, EasyVM has been a whole ass pain to deal with.
So.... EasyVM stopped paying the bills, sold itself out for the hardware value?
Based on comments and posts regarding EasyVM over the past few months, I think that the writing was on the wall -- the situation didn't look good
https://bgp.tools/prefix/206.126.236.0/22#connectivity
Nice.
TX location up and down for the last days. They cannot get their shit together, it seems.
If sending out a simple mail to inform existing customers is considered "a challange"...
The experience and especially connectivity in NYC had been great over the last year, but this is just...
Strange things happening on the other side of the ocean nowadays...
faken shet
My VM (Dallas) has been offline since 2025-03-05 22:12:47 (UTC)...
My Ashburn VMs are now online in NY. For what it's worth, the network is better...
How about IPv6, did we lose that in the transition?
It does appear that we have lost IPv6, yes
I ordered a $19.99 promo NY dedicated server on Feb 25th.
And it was offline since 14:52 UTC, Mar 5th.
I'm still waiting for it to become online, I don't know if there will be compensation or refund for this issue...
Damn, I am in NY and was blindsided. Lucky the VPS just had a hobby site but losing data will hurt if it happens.
I wish I was active on LET to know that EasyVM was having issues, I've been with them for over a year. Perhaps someone should make a site where you can subscribe to be emailed when LET hosts start to act flakey or shady, I've been burn many times but 80% of the time the deals are awesome!
LevelOneServers got aquired by @PureVoltage a while ago so its presumably them who bought EasyVM
Pure Voltage has acquired:
Who's next?
I request 50 pushups for a free Dallas VM for a year.
Edit: The edamame stir-fry last week looks nice.
Translation: we didn't pay our bills.
Translation:
ExtraVM is planning on deadpooling and getting acquired by Pure Voltage.
Can someone explain this to me because I just don't get it.
It literally takes 2 minutes (at most) to write a simple email. Still, a lot of providers repeatedly and often fails to communicate even major happenings to their users.
I've been in the IT-industry for over 30 years and if it's one thing I've learned it is that you always let users know what's happening. And it did not take me 30 years to learn, I probably figured it out in the first week or so.
Just keeping the users informed saves you a lot of work not having to handle tickets and support requests, it saves your users from having to troubleshoot their end, it builds trust and confidence, and it is common f*cking courtesy. And in my experience users will actually tolerate a whole lot more then you expect them to as long as they are informed about what's happening.
Even just a simple "we have problems, more information will follow" email is like a million times better than saying nothing. It still shows that you are aware of the problem and you are working on it, and above all, it shows that you care about your users.
There is no way nobody could have taken 2 minutes to send out an email.
If there are "challenges with communication" it is on your side, you're the problem!
Sorry for the rant. I don't even have any business with the providers mentioned in this thread, but this is a very common problem and it seriously pisses me off.
"I cannot disclose the circumstances which lead to this"
Ah, 0 transparency. Just what I look for in a host
We may not always agree but I 100 % agree with your whole comment
I also think there's something to be said about that notification as I understand it not being an email but a Discord message