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Datawagon issues

anyone seeing issues with datawagon? i cannot log into the panel, resetting the password also fails, and sending email to support@bounces back. My vps servers are all online and i can get to them and i do have backups..just curious if anyone else is having issues?

Comments

  • I cannot login into my account, I get this error.

  • yeppers...that's what i got..i ahd to find the old panel link..the new one just came back p a second ago...:)

  • DataWagonDataWagon Member, Patron Provider

    There was no service outage.

    The control panel should be fixed now. We have identified the cause of a bug which rendered the panel unusable for some clients, and are working on pushing a solution.

    No services were affected aside from the control panel.

    Thanked by 1vr10
  • @DataWagon yes i am facing the same issue with login. unable to log in my console. with same "unknown error occurred" message.

  • @Karunesh_B said:
    @DataWagon yes i am facing the same issue with login. unable to log in my console. with same "unknown error occurred" message.

    same

  • NeoonNeoon Community Contributor, Veteran

    Aren't they called bricklayer? I am confused.

  • DataWagonDataWagon Member, Patron Provider

    Our WHMCS instance had an issue that rendered the control panel inaccessible for certain clients. Our support team can always be reached via email at [email protected]. This was fixed as of this morning.

  • @DataWagon are all the New York servers down i am not able to access them. It is still down outside the maintenance time frame given on email.

  • DataWagonDataWagon Member, Patron Provider
    edited February 2025

    @Karunesh_B said:
    @DataWagon are all the New York servers down i am not able to access them. It is still down outside the maintenance time frame given on email.

    All New York servers are not down. Send a ticket please and someone can check on your issue. LowEndTalk threads are not a support channel.

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