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OFFER CORRECTION
This is the correct specs for the plans in this Christmas thread
Size LETX24-G3.4 | $6/mo, $60/year or $140/three years (35% off, or $3.88/mo)
Size LETX241-G3.8 | $8/mo, $80/year or $180/three years (35% off, or $5/mo)
Size LETBX24-G3.16 | $10/mo, $100/year or $230/three years (35% off, or $6.40/mo)
And, one more size, only visible in our shopping cart links...
We apologize for the confusion! Thanks @qcnos!
Thank you for your order! I've added your order number to our list of pending bandwidth upgrades. Once the upgrade is done, our staff will send you a message via our ticket system.
order #5381657
Thank you for your order! I've added your order number to our list of pending bandwidth upgrades. Once the upgrade is done, our staff will send you a message via our ticket system.
@serverpoint, is the discount recurring? Btw, your payment term page only offers monthly and annual term. If one accidentally clicks either, then there's no way of getting back to triennial - I believe it has to be ticket for the correction.
@serverpoint, pls confirm getting add-ons e.g. backup nullifies the discount? thanks.
@serverpoint when trying to checkout I always get "your session has timed out please login again," even after just logging in.
super true
hmm can you try something? It's possible your portal session is still logged in.
Can you log in to our portal at portal.serverpoint.com, log out, and then try to log in on the shopping cart?
If that solves the issue, then I'll report this as a bug...
On the checkout page, does it give you options to change the term? If not, can you DM me a screenshot?
Thanks for your feedback. The shopping cart is a new software we designed and we'd love to eliminate all of its bugs.
Also, yes, discount is recurring. And to this day, we've never raised prices on anyone; although costs around the world have been a bit unstable in the last few years...
How much for addon ssd or hdd?
How do I use my funds to purchase addtl promo offers?
YABS ?
That still didn't work. When I logout from the portal, I'm still shown as logged-in on the shopping cart and there's no button to logout from the cart. Seems like a bug anyway. I ended up ordering from a different browser without any login history from your site.
order #9048578 please double bandwidth.
At this moment, we do not provide adding more disks to virtual servers. To add more space, it would be a matter of upgrading to the next size.
In the future, we will
I think I know what the issue is... I'll inform our developers about this.
You can see some YABS output on the first page of this thread: https://lowendtalk.com/discussion/201139/merry-christmas-from-serverpoint-new-plans-available-and-great-long-term-discounts/p1
some stupid questions, lol ... @serverpoint
1) can you confirm that I can boot the VPS from my own .iso to build/partition myself? or at least that you provide a debian 12 iso that I can do this with?
2) if I order monthly, can I switch to annual later after I ensure service will meet my needs? (I'll know within a week or so, lol), or do I have to commit to annual up front?
3) is the private vlan constrained to VPS's on the same node? or at the same location? or can I spread VPS's between regions and still have the private vlan?
Thanks!
Invoice #821467
You guys must not want my money ... when I click the "Go To Payment" button, it goes NOWHERE. @serverpoint ... I've tried 3 different browsers. No, I'm not on a VPN - I'm at home, in the US, behind my fiber provider's CGNAT... credit card in hand... no ad blockers, no pop-up blocked...
NOTE for anyone interested... these plans do NOT allow for any boot/installation from ISO ... if you're planning to do anything custom, or to repartition your disk, that's not allowed, apparently... seems like these guys are kinda new to this 🤷🏻♂️
There is no such thing as a stupid question.
1) No, this is not a feature that we support at this time. But our team can do something custom for you if you provide them the iso or is an iso we can download from somewhere.
2) Yes, although if you wish to switch to the 36 month payment, please contact our team. That 3 year option was recently introduced and it is not in our portal yet.
3) The private VLAN works within the same data center; it does not cross data centers.
I hope that helps
ISO ... if you're planning to do anything custom, or to repartition your disk, that's not allowed, apparently... seems like these guys are kinda new to this 🤷🏻♂️
We aren't new at this, but our platform was designed to be simple and minimalistic. It's for the user that just wants to "click" and get a virtual server. But custom ISOs, BGP routing, custom partitioning, plug/unplug disks, uploading certificates and other "features for more advanced users", was not the original goal.
...or is it because of your partnership with microsoft and you do not want to get into trouble for letting customers use their own licenses / special versions under your agreement?
Because if it isn't, and if you changed your goal to allow custom ISOs then I believe a lot more people would keep servers there, instead of realising that long term that the offer is quite limited in comparison to other providers.
Does that also go for the 2CPU offer? (switching to 36 month payment)
Also, "IPv6 coming soon", when is "soon"? Don't need to know an exact date, but is it "next week", "next month" or "Q3 2025"?
Likewise here, payment button doesn't work for most options. But after seeing that they are not very flexible with ISOs and requests, it makes me hesitant to buy. This is LET after all, where your average user is more than the click and go type.
Update for those following along ... they mounted the iso I originally asked for to the vps and booted it - I completed installation, waited for them to remove it so it'd boot to its disk. They also reported that the disk layout that I put down (that I disclosed to them in my ticket) would work fine with the backup feature that I included in my purchase.
Of course, now their portal says it can't talk to the server (despite it being up/alive) and when I try to drop a note in the ticket: it's closed, and can't be re-opened... wow.
Ooof.
BTW, since for some reason @serverpoint has decided it's OK to talk down to me, I'm taking the opportunity to remind you: Like many other potential customers here, I'm the one with the money, and y'all providers would do well to remember that there's a LOT of you to choose from, and not a single one of you are some special unique snowflake on our vast menu of options... Arrogance is NOT the way to distinguish yourself.
Real talk, fam: the customer that just wants "to click and get a VPS" isn't buying the TEN core / THIRTYTWO gigs-of-ram / SIXHUNDRED gigs of disk version... otherwise, they're grossly overbuying without an understanding of exactly what they're buying and if that's the case, then so be it, good for them - not good for me or, I suspect, a lot of folks on this platform...
That said, I, like most who specifically choose the 10c/32g/600g version, understand exactly what I'm buying and why I'm buying it at that size, and in doing so, having the absolute audacity to reasonbly expect a simple option like booting from an .iso ...
If you want to withhold that option, maybe that makes sense for simpler (i.e. smaller) offerings - this ain't one of those offerings ... and if you feel regret or remorse for offering something of this size at the price point you offered it, then too bad. Maybe don't offer it anymore, run it out of stock, and "advanced" customers like me will happily and quietly leave you alone.
Cool story, bro... I didn't ask for BGP, or hotplug disks, or certificates - which certainly are for advanced users that you don't market to at all with your talk of Microsoft Enlightenment and nested virtualization, right? Why are we even talking about those highly complex and "advanced" features?
I asked to mount a .iso so I can install n' partition the disk the way I'd like and run the supported OS the way I'd like (and of course, in accordance with your AUP!). I didn't ask you to do the installation, I didn't ask you to hold my hand. I didn't ask for special permission to operate outside your ToS, or for something that would make me a bad neighbor to other tenants. I paid for cores, memory, bandwidth, and a disk with a default image.
ALSO, if any given customer is happy with your default OS image, that's great - and to be sure, it's a perfectly serviceable image! ... to your point about the "just wants to click" crowd, it's absolutely true that more people will use it as delivered than won't - but I'm not more people, AND I'm not uncommon, AND I'm not trying to do anything all that "advanced" that you're not marketing towards by pointing out that you support virtualization ...
(emphasis added, seems "advanced" to me, bro)
I'm not mining, I'm not running YABS 24/7, I'm not transcoding 3hour long 4K marvel videos, and I'm also not reselling it - tho, I'd point out that those who do resell things like this typically offer the ability to boot from .iso, so maybe take a moment re-evaluate the "we're here for the simpleton" elitist attitude... talking down to folks on LET is NOT conducive to long-term sucess or to the acquisition of quality customers such as myself.
I did - your initial response was "We don't offer any customization on these special Virtual Server plans, including custom ISO installation."
You mounted the iso after belittling me on LET, now I've got errors in the portal and I can't re-open the ticket and your form wants my root password, LOL ...
K. Thx. Bye. I'll shut it down and take my money to a provider that's willing to service my needs without arrogance and inquisition.
@NetPIMP
I did not "belittle" you or "talk down" to you. You seem to be interpreting it that way and I did not mean to do such a thing at all. I've spoken to many people here, that have requested many things that we do not support, and no one has ever said I talked down to them.
The portal "says" it can't "talk" to the server because our OS images contain a custom program that continuously report to our APIs the status of the virtual server, as well as other information, for monitoring and statistic purposes. Your installation does not contain that.
Our ticket system has a field for you to specify confidential information, such as a password, if you feel our team needs such information. It is NOT required.
You are encountering a system that is very different from what you are used to and you are pegging it as "problematic". Or as you said in your first message, "these guys must be new". Who is talking down to who?
I suggest you find a provider that has a system more similar to what you are used to. As usual, we offer a full refund if you are not satisfied.
Hold up. Custom ISOs are allowed upon request? If I purchase a server again can I have an ISO manually mounted by support?
@serverpoint
You market your offering as catering to the advanced user with all its advanced features that you label as advanced with the word "advanced."
An advanced user came along and asked for a simple thing.
You replied by saying that the simple thing is "advanced," and that your service is for simple users.
Calling your system "different" doesn't make it special, doesn't make it advanced, and is an attempt to misdirect from the points I outlined in the 3 lines preceding this one.
Simply put, the Ticket ID is 24362-48 ... close the account, process the refund, have a great weekend... or heck, keep the $15 and maybe go take an online class about how to make it so an "advanced" user can mount an iso on their own, and operate a vps that doesn't need custom code written by the host that does god-knows-what inside a vm with our data in it. The other guys here have that figured out, maybe you can too...
Different is different, not always better.
I'll say it again for everyone here: Buyer Beware.