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Yep, had the same issue. Limitless Hosting does this, just suspend without any notice or any good reason.
There is no team. Ou boy, definitely not a team. More like a pack, or heard. Driven by one and only thirst for a good deal.
About your issue with the provider: go and contact them. Spend few days privately discussing your "sudden, no reason" suspension and than come here to post all those screenshots. That's how properly you ignite the drama.
For dull and borring topic you may tag the provider @limitlesshhh
Limitless Host has extremely tiny limits that even test site with zero traffic got suspended with no notice, when pushed they say it was due to high resource usage (on simple test wordpress site with zero traffic).
But yeah, you should always contact support by ticket first, then only post here if the response is also not good.
Moved from Outages to Providers
here will not find a solution, try to create a ticket or contact them via email. in my experience they quickly reply via email
well, i've contacted them with high severity support ticket. i'll track back here again.
@limitlesshhh
My $5/year reseller account was terminated because their system wasn't sending renewal emails. When I asked them why, they simply said my email was marked so the system wouldn't send notifications.
I only noticed this because I was in the process of building a blog, and then my account just vanished.
The irony of it, limitless ?
The provider is @Lampard
The user that you (and @Levi ) cite was a one-time hit-and-run user, last active in September 2022
HnR accounts should be merged or removed.
>
thank you!
Hey everyone,
We’ve seen the comments here, and I wanted to clear things up. At Limitless Hosting, our main priority is making sure the servers run smoothly for everyone. If one account is using too many resources—whether it’s because of an attack or something else—it can slow down the whole server. That means other customers' sites can be affected, which isn’t fair to them.
When this happens, we sometimes have to take quick action, like suspending the account, to keep things running smoothly for everyone else. We know this can be frustrating, especially if it feels sudden, but we’re doing it to protect the overall experience.
For anyone affected, please reach out to support. We’re here to explain and help resolve things as fast as we can. Our strict approach comes from dealing with abuse, especially on our discounted plans, but we’re always trying to do better in how we handle these situations.
We’ve noticed some concerns about account suspensions and mentioning about zero traffic, and we want to clarify. It’s pretty common for customers to pick a small plan, renew it for years, and forget about it. Over time, if the site isn’t maintained—like updating WordPress, plugins, or themes—it can become vulnerable to malware or attacks, even if it’s not receiving traffic.
When this happens, the compromised site can start consuming server resources, slowing things down for everyone else. We understand this can be frustrating, but we have to take action to protect the stability of the server and ensure other customers aren’t affected.
If your account has been suspended, it’s not personal—it’s about protecting the hosting environment for all our customers.
Thanks for understanding, and we’re open to your feedback to improve!
We’d like to clarify this situation. The $5/year reseller account was active for the full term paid. Unfortunately, the customer’s Gmail was deactivated by Google, as shown in this error:
550-5.2.1 The email account that you tried to reach is inactive.
This meant renewal emails couldn’t be delivered. It’s a bit unfair to blame us for this, as we had no control over the inactive email.
Some of them mentioned they didn’t receive communication about the suspension. Maybe that’s something you should do instead of waiting for them to open a ticket to know what happened?
It's true that my email was initially on a Gmail domain alias, but I switched to CloudFlare mail forwarding.
Why does this matter to you (or your system)? I'm receiving emails just fine.
I'm disappointed, not because I lost a good deal, but because I idled the service for almost a year, then I lost a staging site that wasn't yet backed up.
Anyway, good luck, mate. You can do better.
Thanks @Lampard for restoring back. My site has been properly maintained, i'm surprised it hit 100% - could possibly be my CDN has been actively polling to cache the static pages.
If possible, you could inform us instead of suspending the account. It's an reseller account for that purpose of reselling it to someone else.
Glad this was resolved quickly!
Cheers. I'll continue renewing it.
It kind of sounds like you might have given them the actual gmail e-mail address rather than something on your domain by accident. Otherwise, how else would they know the old address was on gmail? Also them getting the mailbox no longer exists error. Everything points to them trying to send the message to a gmail account.
If the above is true, it's not clear they could do anything better short of taking a crash course in psychic reading to guess your new email address.
Always found it comedic that “limitless” hosting was one of the rare providers that actually has limits on shared hosting
It's always the same email address. I never registered a service with my actual Gmail.com account. Please read carefully: it was a domain alias for my Gmail.com account, and then I switched to CF mail routing.
I never changed the email address registered with them, @Lampard can confirm this.
Forgot to add, I got the service from here: https://lowendtalk.com/discussion/191228/transfer-eu-small-reseller-hosting-service-limitlesshost
Maybe the system expecting previous owner Gmail?
true
but there is one time they offer singapore shared 20gb $5/year
and im keeping it until now
Their Shared Hosting is more suitable for low traffic sites.
They seem using low CPU model for Shared Hosting in SG location.
I have moved my sites somewhere else.
But yet, I'm still renewing their $6/year reseller 3 years in a row.