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Comments
Xpresso coffee!
Hi @noob404 -- Love this! You're absolutely right about our response times, and for that, I appreciate you sharing your experience.
Quick and helpful technical support has always been one of our core fundamentals. We've invested heavily in building a solid team that understands the importance of rapid responses. Without a doubt, I can say that our internal monitoring shows consistently quick response times, averaging just ~10 minutes.
Thank You for trusting RackNerd with your business! ❤️
US itself. Didn't care about the location. The project I plan there better be close to US.
sounds like a plan, i would also suggest leveraging redis or something better for in memory caching, you get better response times.
Yup, there was big fighting going between fans and people who ordered one month back. HH team is not communicating it seems.
Thanks to you guys.
Thank you, dude. Good luck to you and TrK as well.
Thank you. Will go through this.
Yup, it is I just meant the official client is available on the FireStick store itself.
Hi @xpress7 -- No AI within our support
Just a passionate team that understands the importance of quick, helpful support, and truly cares for our customers' needs as if it were their own. I actually talked more about this in an interview on LowEndBox here: https://lowendbox.com/blog/interview-with-racknerd-ceo-dustin-cisneros-the-importance-of-human-interaction-in-customer-service/
I agree with you though, support is indeed where many companies fall short. It's why we've invested heavily in building a solid team that can deliver consistent response times. This has helped us maintain our reputation in the industry
i guess they grew a little faster than they could handle..... the reports pile up and it keeps increasing unless one completely focus on them and leave rest.
Witcher 3 is just awesome. Became fan of it, and watched all the web series based on it.
now that's a feat to brag about...
@sh97 -- Thank you sir! The little ones had the biggest smiles this morning opening their gifts! Appreciate the warm wishes ❤️
Chief..
Ofcourse. When I first got a RackNerd VPS, it was the prices that attracted me. But, I am gonna confess, I stayed for the awesome support. Have told this story before, will say it again, touchwood. RackNerd for life !
Ah, I don't usually follow other providers.
Want to play it. But no time for all..
Everyoe calls him chef! so I'll be calling him chef!
He is drinking it whole night, tonight!
i have played wither games but i honestly like elder scrolls series due to their unique ideas in each game, and guess what all their games are connected. Bethesda recently released star field and man i do want to play it badly...
Hi @noob404 -- This means so much to us! Love how you've highlighted our core values - competitive pricing, lightning-fast support, and community focus. It's feedback like this that keeps us motivated to deliver even more value. Thank you for being part of our success story ❤️
Oh yah, the one with Henry Cavill. I dunno I am not a fan of GoT and Witcher-like series.
Thank you dustin.
🤘 #RackNerdGang
Hi @TrK -- Thank You! Having an amazing Christmas over here. Hope yours is just as awesome ❤️
bethesda makes some really great rpg games....
It is, Ig. But, a better one is the WebOS client, a few years ago maybe though, cause right now, the OS has a public SDK.
I use redis.
Mmmm, making a cup on the Breville now!