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Has Hetzner disabled CPU steal time reporting?

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Comments

  • @Hetzner_OL said:
    I will be visiting family soon, so I will be away over the holidays. But perhaps I can shift around some of my other commitments next year so I can peek in at LET more often. --Katie

    Don't forget to visit LET on mobile while traveling.

  • Many posts but don't see @Hetzner_OL answered a simple "Yes" or "No" question "Has Hetzner disabled CPU steal time reporting?" but I guess we can all make our assumptions by now.

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    @dosai said:
    Lea, are you the one appearing in Hetzner YouTube shorts videos?

    Could I ask what difference a yes/no answer would make in this context? Just curious... --Katie

    Thanked by 1barbaros
  • @Hetzner_OL said:

    @dosai said:
    Lea, are you the one appearing in Hetzner YouTube shorts videos?

    Could I ask what difference a yes/no answer would make in this context? Just curious... --Katie

    No difference. I just wanted to know.

  • @Hetzner_OL said:

    @EthanZou said:
    I’ve noticed that CPU steal time always shows as 0% on my Hetzner server. Does this mean that CPU steal time reporting is disabled, or is it because the CPU resources are sufficient and not under contention?

    Anyone else experienced this or have any insights?

    Thanks!

    Probably you're using a plan with shared vCPU, the compute resources are distributed among all instances on the same physical server. These instances provide a baseline CPU performance and have the option to temporarily burst CPU usage above the baseline level. And this allows us to provide these shared plans to you at a much lower price.

    To ensure a fair allocation of resources we use an active management system to prevent resource shortage. This system temporarily limits instances which have used proportionally more resources than others. -Lea

    I must use ChatGPT to understand this answer 🤣

    From ChatGPT
    The response from Hetzner implies that CPU steal time reporting may not be relevant for your use case because their active management system ensures fair allocation of shared resources. It doesn't explicitly confirm whether CPU steal time reporting is disabled or if it's just due to sufficient resources.

    In essence, the answer is a "no" to CPU contention causing the lack of steal time but also a subtle "yes" that their system might handle resource reporting differently due to the shared vCPU environment.

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    @wadhah said:
    This is your FIFTH reply to the thread while not answering the main question.

    If you have noticed performance issues that you think are on our end or are due to noisy neighbors, please write us a support request via your account Cloud Console. Our support team can then take a closer look at your specific situation. --Katie

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    @COLBYLICIOUS said:
    Don't forget to visit LET on mobile while traveling.

    I really prefer to disconnect while I am home with family in the states since I rarely see them. But I will check in when I am back. --Katie

    Thanked by 2COLBYLICIOUS Marx
  • So many words instead of yes or no, lol.

    Thanked by 1nghialele
  • wadhahwadhah Member, Host Rep
    edited December 2024

    @Hetzner_OL said:

    @wadhah said:
    This is your FIFTH reply to the thread while not answering the main question.

    If you have noticed performance issues that you think are on our end or are due to noisy neighbors, please write us a support request via your account Cloud Console. Our support team can then take a closer look at your specific situation. --Katie

    I am just going to assume it as a yes cpu steal reporting has been disabled since you refuse to answer the question.

    Thanked by 1Cybr
  • I track steal on all my servers, and while some providers manage extremely low levels of steal, even VDS servers with dedicated CPU resources that have consistent performance report very small amounts of steal.

    The fact that not a single one of my Hetzner cloud servers has ever reported any steal confirms that they do in fact hide the steal time from their customers.

    Thanked by 2hobofl fatchan
  • stefemanstefeman Member
    edited December 2024

    @zed said:
    So many words instead of yes or no, lol.

    The answer is: "Yes, but there's no performance loss anyway since we use another system to balance the nodes based on usage, so it would only report wrongly." Learn to read between the lines.

    Thanked by 2Cybr Erisa
  • RubbenRubben Member
    edited December 2024

    @NobodyInteresting said:

    @Hetzner_OL said:
    Guess @EthanZou better have a backup plan. 🤷 Just kidding, @allthemtings but while entertaining us, maybe sprinkle in some actual facts next time? You know, for balance.

    Actual fact:
    You raised your prices AND lowered the bandwidth by 20 TIMES, all for Black Friday.

    -2.000.000 social credit, your Hetzner account (alongside with you) will now be terminated.

  • @stefeman said:

    @zed said:
    So many words instead of yes or no, lol.

    The answer is: "Yes, but there's no performance loss anyway since we use another system to balance the nodes based on usage, so it would only report wrongly." Learn to read between the lines.

    ..

    @zed said: So many words instead of yes or no, lol.

  • wadhahwadhah Member, Host Rep
    edited December 2024

    @stefeman said:

    @zed said:
    So many words instead of yes or no, lol.

    The answer is: "Yes, but there's no performance loss anyway since we use another system to balance the nodes based on usage, so it would only report wrongly."

    Are you just guessing? They did not say any of what you wrote.

    Learn to read between the lines.

    Why? Do I have to play puzzles and mind games with my simple support questions?

  • Bump!

    So, @Hetzner_OL you disabled CPU steal reporting?

  • emghemgh Member, Megathread Squad
    edited March 2025

    @suyadi92 said:
    Bump!

    So, @Hetzner_OL you disabled CPU steal reporting?

    If you have noticed performance issues that you think are on Hetzner’s end or are due to noisy neighbors, please write Hetzner a support request via your account Cloud Console. Hetzner’s support team can then take a closer look at your specific situation. --Emgh

  • niknik Member, Host Rep

    CPU steal reporting was never enabled. It was already officially confirmed in the Hetzner Forum.

    Thanked by 2nghialele Lu5ck
  • wadhahwadhah Member, Host Rep

    @suyadi92 said:
    Bump!

    So, @Hetzner_OL you disabled CPU steal reporting?

    It’s a question that has perplexed philosophers, baffled scientists, and left countless IT professionals scratching their heads in bewilderment. You see, the very essence of this inquiry delves deep into the labyrinthine corridors of server management, where the flickering lights of data centers cast long shadows over the intricate dance of ones and zeros.

    Now, let us embark on a whimsical journey through the annals of hosting history. Picture, if you will, a time when servers roamed the digital plains like majestic beasts, each one equipped with a plethora of features, much like a Swiss Army knife of the virtual realm. Among these features, the noble CPU stealing reporting stands tall, a vigilant guardian of resource allocation, ensuring that no rogue process runs amok, pilfering precious CPU cycles like a raccoon rummaging through a trash can at midnight.

    But alas, as with all good things, there comes a time when the winds of change blow through the data centers, and decisions must be made. Imagine a boardroom filled with hosting executives, each one donning a suit that could rival the finest tailors of Savile Row. They sit around a polished mahogany table, sipping artisanal coffee brewed from beans harvested under a full moon, discussing the merits and demerits of various features. “Shall we disable the CPU stealing reporting?” one might ponder, tapping a pen against their chin in deep contemplation. “But what of the customers?” another might counter, waving their hands dramatically as if conducting an orchestra of uncertainty.

    And so, the debate rages on, echoing through the hallowed halls of the hosting company. Meanwhile, customers, blissfully unaware of the existential crisis unfolding behind the scenes, continue to navigate their digital landscapes, blissfully clicking away, unaware that their beloved CPU stealing reporting may be hanging in the balance like a piñata at a birthday party, waiting for the fateful swing of a bat.

    As the clock ticks on, one can only wonder: has the CPU stealing reporting been disabled? Is it merely a figment of our collective imagination, a ghost in the machine, haunting the servers with whispers of what once was? Or perhaps it’s a strategic maneuver, a calculated decision made in the name of progress, efficiency, or perhaps even a secret plot to usher in a new era of hosting that we mere mortals cannot yet comprehend.

    In conclusion, dear inquirer, while I cannot provide you with a definitive answer regarding the status of that elusive CPU stealing reporting, I can assure you that the world of hosting is as complex and multifaceted as a Rubik's Cube spun by a caffeinated octopus. So, whether the reporting is disabled or merely taking a sabbatical, let us raise a toast to the enigmatic nature of server management and the delightful absurdity of it all!

    I hope this answered your question.

    -- Wadhah, Senior Gaslighting Engineer.

  • @wadhah said:

    @suyadi92 said:
    Bump!

    So, @Hetzner_OL you disabled CPU steal reporting?

    It’s a question that has perplexed philosophers, baffled scientists, and left countless IT professionals scratching their heads in bewilderment. You see, the very essence of this inquiry delves deep into the labyrinthine corridors of server management, where the flickering lights of data centers cast long shadows over the intricate dance of ones and zeros.

    Now, let us embark on a whimsical journey through the annals of hosting history. Picture, if you will, a time when servers roamed the digital plains like majestic beasts, each one equipped with a plethora of features, much like a Swiss Army knife of the virtual realm. Among these features, the noble CPU stealing reporting stands tall, a vigilant guardian of resource allocation, ensuring that no rogue process runs amok, pilfering precious CPU cycles like a raccoon rummaging through a trash can at midnight.

    But alas, as with all good things, there comes a time when the winds of change blow through the data centers, and decisions must be made. Imagine a boardroom filled with hosting executives, each one donning a suit that could rival the finest tailors of Savile Row. They sit around a polished mahogany table, sipping artisanal coffee brewed from beans harvested under a full moon, discussing the merits and demerits of various features. “Shall we disable the CPU stealing reporting?” one might ponder, tapping a pen against their chin in deep contemplation. “But what of the customers?” another might counter, waving their hands dramatically as if conducting an orchestra of uncertainty.

    And so, the debate rages on, echoing through the hallowed halls of the hosting company. Meanwhile, customers, blissfully unaware of the existential crisis unfolding behind the scenes, continue to navigate their digital landscapes, blissfully clicking away, unaware that their beloved CPU stealing reporting may be hanging in the balance like a piñata at a birthday party, waiting for the fateful swing of a bat.

    As the clock ticks on, one can only wonder: has the CPU stealing reporting been disabled? Is it merely a figment of our collective imagination, a ghost in the machine, haunting the servers with whispers of what once was? Or perhaps it’s a strategic maneuver, a calculated decision made in the name of progress, efficiency, or perhaps even a secret plot to usher in a new era of hosting that we mere mortals cannot yet comprehend.

    In conclusion, dear inquirer, while I cannot provide you with a definitive answer regarding the status of that elusive CPU stealing reporting, I can assure you that the world of hosting is as complex and multifaceted as a Rubik's Cube spun by a caffeinated octopus. So, whether the reporting is disabled or merely taking a sabbatical, let us raise a toast to the enigmatic nature of server management and the delightful absurdity of it all!

    I hope this answered your question.

    -- Wadhah, Senior Gaslighting Engineer.

    You, Sir, are a legend!

    Thanked by 2wadhah emgh
  • I asked ChatGPT to summarize it, and it crashed. :D

    GJ @wadhah

  • @nik said:
    CPU steal reporting was never enabled. It was already officially confirmed in the Hetzner Forum.

    Ad you need to register to see that post? This is no. 1 bullshit

  • niknik Member, Host Rep

    @suyadi92 said:

    @nik said:
    CPU steal reporting was never enabled. It was already officially confirmed in the Hetzner Forum.

    Ad you need to register to see that post? This is no. 1 bullshit

    Basically the shared CPU plans are throttled with a 24h budget.
    CX (Intel) = 20% per vCPU
    CAX (ARM) = 30% per vCPU
    CPX (AMD) = 33.3% per vCPU

    If you utilize 100% of your CPU with shared plans it will be throttled to 33.3% with the AMD plans. That means if you have a plan with 4 cores for example you only can utilize 1.3 cores 24/7. You can see that within the Hetzner UI graphs, it will be stuck at 100-133%. Additionally steal is disabled so you don't see noisy neighbors and you can't be 100% sure if you are getting throttled because of high cpu usage by yourself or if you are on a bad node.

  • @nik said:

    @suyadi92 said:

    @nik said:
    CPU steal reporting was never enabled. It was already officially confirmed in the Hetzner Forum.

    Ad you need to register to see that post? This is no. 1 bullshit

    Basically the shared CPU plans are throttled with a 24h budget.
    CX (Intel) = 20% per vCPU
    CAX (ARM) = 30% per vCPU
    CPX (AMD) = 33.3% per vCPU

    If you utilize 100% of your CPU with shared plans it will be throttled to 33.3% with the AMD plans. That means if you have a plan with 4 cores for example you only can utilize 1.3 cores 24/7. You can see that within the Hetzner UI graphs, it will be stuck at 100-133%. Additionally steal is disabled so you don't see noisy neighbors and you can't be 100% sure if you are getting throttled because of high cpu usage by yourself or if you are on a bad node.

    So, not 80%?

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