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MyVPSNetworks.com | Prague, CZ VPS | New offers | Now fully automated setup

Vojta702Vojta702 🚩 Patron Provider Tag Suspended
edited January 2025 in Offers

Redacted.

«13456789

Comments

  • UN1C0DEUN1C0DE Member 
    Your order can not be processed at this time.

    Sad

  • brueggusbrueggus Member, IPv6 Advocate
    edited December 2024

    @Vojta702 said: services are activated automatically after payment is made

    The following services are pending review by staff. Once approved, they will be activated:
    KVM PROMO 2

    Thanked by 2admax mandala
  • Vojta702Vojta702 🚩 Patron Provider Tag Suspended

    @brueggus said:

    @Vojta702 said: services are activated automatically after payment is made

    The following services are pending review by staff. Once approved, they will be activated:
    KVM PROMO 2

    Your order probably got marked as "Manual review" by fraud check (Maxmind), would you mind DMing me your order ID so I can check it? Thanks!

  • UN1C0DEUN1C0DE Member
    edited December 2024

    I cant even register :neutral:
    although i had stopped my VPN!

  • brueggusbrueggus Member, IPv6 Advocate

    @Vojta702 said: would you mind DMing me your order ID so I can check it? Thanks!

    My order has been activated. Thank you!

    Thanked by 1Vojta702
  • tenperatenpera Member

    @Vojta702, Ticket #5506919

    Thanked by 1Vojta702
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @Vojta702

    My servers ordered at black friday still can't be accessed. Furthermore you're ignoring my refund request.

    How about handling that first? Ticket: 8789773

  • VoidVoid Member

    Can you please address this ticket which is related to provisioning of servers from the BF sales ?

    Ticket #5200450

    Thanked by 1Vojta702
  • wadhahwadhah Member, Host Rep
    edited December 2024

    Note:

    To ensure a optimal performance of all services, we have implemented Fair-Use policy for these offers. The FUP restrictions are part of Acceptable use policy, available in ToS extension for these deals. The ToS extension is available as KB article, publicly available here: https://clients.myvpsnetworks.com/admin/plugin/support_manager/knowledgebase/view/4/kvm-promo-vps-additional-terms/3/

    --

    Sustained CPU usage should not exceed 20% on an hourly average.

    So basically buy it to idle or you are violating TOS?

    Thanked by 1mandala
  • Vojta702Vojta702 🚩 Patron Provider Tag Suspended

    @tenpera said:
    @Vojta702, Ticket #5506919

    Will check now.

    @Void said: Ticket #5200450

    Replied. :smile:

    @Saragoldfarb said: Ticket: 8789773

    As being stated in ticket, your request will be processed by billing department. We are not ignoring the ticket.

    Thanked by 3Saragoldfarb tenpera Void
  • admaxadmax Member, Megathread Squad

    @brueggus said:

    @Vojta702 said: would you mind DMing me your order ID so I can check it? Thanks!

    My order has been activated. Thank you!

    Can you test YABS? Thank you!

  • Vojta702Vojta702 🚩 Patron Provider Tag Suspended

    @wadhah said: So basically buy it to idle or you are violating TOS?

    Basically if you are running CPU-intensive tasks, then maybe yes, but you are allowed to use 100% for 2 hours, see sentence above.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @Vojta702 said:

    @tenpera said:
    @Vojta702, Ticket #5506919

    Will check now.

    @Void said: Ticket #5200450

    Replied. :smile:

    @Saragoldfarb said: Ticket: 8789773

    As being stated in ticket, your request will be processed by billing department. We are not ignoring the ticket.

    Aight... When do you guys usually handle billing matters? Been some days.

  • Vojta702Vojta702 🚩 Patron Provider Tag Suspended

    @Saragoldfarb said: Aight... When do you guys usually handle billing matters? Been some days.

    We basically handle them when there are no open technical tickets. But rest assured that your request will be processed in time.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @Vojta702 said:

    @Saragoldfarb said: Aight... When do you guys usually handle billing matters? Been some days.

    We basically handle them when there are no open technical tickets. But rest assured that your request will be processed in time.

    How many open technical tickets can you have? Seriously. Been over 4 days. I've never been forced to use chargebacks but you're really pushing it here.

  • Vojta702Vojta702 🚩 Patron Provider Tag Suspended

    @Saragoldfarb said: How many open technical tickets can you have? Seriously. Been over 4 days. I've never been forced to use chargebacks but you're really pushing it here.

    Well, we have 14 days to process refunds according to law. You are saying that its been 4 days.

  • szymonpszymonp Member

    @Vojta702 said:

    @Saragoldfarb said: How many open technical tickets can you have? Seriously. Been over 4 days. I've never been forced to use chargebacks but you're really pushing it here.

    Well, we have 14 days to process refunds according to law. You are saying that its been 4 days.

    Surely this is not the impression you wanna leave on potential customers?

    Thanked by 2Saragoldfarb mandala
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @Vojta702 said:

    @Saragoldfarb said: How many open technical tickets can you have? Seriously. Been over 4 days. I've never been forced to use chargebacks but you're really pushing it here.

    Well, we have 14 days to process refunds according to law. You are saying that its been 4 days.

    Did you really just say that?

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    If you want to take 14 days, be my guest but please acknowledge if and when you will honour the request. By ticket please.

  • Vojta702Vojta702 🚩 Patron Provider Tag Suspended

    @Saragoldfarb said: Did you really just say that?

    I said what law says. Thats all.

    @szymonp said: Surely this is not the impression you wanna leave on potential customers?

    I just said what law says, not that we will do it on 14th day.

  • jenzenjenzen Member

    any other OS available? other then debian and windows

  • jenzenjenzen Member

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Yet-Another-Bench-Script

    v2024-06-09

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Tue Dec 10 04:28:26 PM EST 2024

    Basic System Information:

    Uptime : 0 days, 0 hours, 12 minutes
    Processor : Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz
    CPU cores : 1 @ 2199.998 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM : 457.8 MiB
    Swap : 0.0 KiB
    Disk : 19.6 GiB
    Distro : Debian GNU/Linux 12 (bookworm)
    Kernel : 6.1.0-9-amd64
    VM Type : KVM
    IPv4/IPv6 : ✔ Online / ❌ Offline

    IPv4 Network Information:

    ISP : Azma
    ASN : Unknown
    Host : Azma
    Location : Prague, Prague (10)
    Country : Czechia

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 12.31 MB/s (3.0k) 25.11 MB/s (392)
    Write 12.31 MB/s (3.0k) 25.64 MB/s (400)
    Total 24.62 MB/s (6.1k) 50.76 MB/s (792)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 24.34 MB/s (47) 23.10 MB/s (22)
    Write 25.68 MB/s (50) 25.70 MB/s (25)
    Total 50.02 MB/s (97) 48.80 MB/s (47)

    iperf3 Network Speed Tests (IPv4):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 99.7 Mbits/sec 97.3 Mbits/sec 18.6 ms
    Eranium Amsterdam, NL (100G) 94.2 Mbits/sec 94.7 Mbits/sec 18.6 ms
    Uztelecom Tashkent, UZ (10G) 88.4 Mbits/sec 92.6 Mbits/sec 120 ms
    Leaseweb Singapore, SG (10G) 79.0 Mbits/sec 80.6 Mbits/sec 203 ms
    Clouvider Los Angeles, CA, US (10G) 88.6 Mbits/sec 72.8 Mbits/sec 157 ms
    Leaseweb NYC, NY, US (10G) 95.4 Mbits/sec 88.3 Mbits/sec 91.4 ms
    Edgoo Sao Paulo, BR (1G) 80.7 Mbits/sec 75.9 Mbits/sec 225 ms
    Thanked by 1admax
  • admaxadmax Member, Megathread Squad

    @jenzen said:

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Yet-Another-Bench-Script

    v2024-06-09

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Tue Dec 10 04:28:26 PM EST 2024

    Basic System Information:

    Uptime : 0 days, 0 hours, 12 minutes
    Processor : Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz
    CPU cores : 1 @ 2199.998 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM : 457.8 MiB
    Swap : 0.0 KiB
    Disk : 19.6 GiB
    Distro : Debian GNU/Linux 12 (bookworm)
    Kernel : 6.1.0-9-amd64
    VM Type : KVM
    IPv4/IPv6 : ✔ Online / ❌ Offline

    IPv4 Network Information:

    ISP : Azma
    ASN : Unknown
    Host : Azma
    Location : Prague, Prague (10)
    Country : Czechia

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 12.31 MB/s (3.0k) 25.11 MB/s (392)
    Write 12.31 MB/s (3.0k) 25.64 MB/s (400)
    Total 24.62 MB/s (6.1k) 50.76 MB/s (792)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 24.34 MB/s (47) 23.10 MB/s (22)
    Write 25.68 MB/s (50) 25.70 MB/s (25)
    Total 50.02 MB/s (97) 48.80 MB/s (47)

    iperf3 Network Speed Tests (IPv4):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 99.7 Mbits/sec 97.3 Mbits/sec 18.6 ms
    Eranium Amsterdam, NL (100G) 94.2 Mbits/sec 94.7 Mbits/sec 18.6 ms
    Uztelecom Tashkent, UZ (10G) 88.4 Mbits/sec 92.6 Mbits/sec 120 ms
    Leaseweb Singapore, SG (10G) 79.0 Mbits/sec 80.6 Mbits/sec 203 ms
    Clouvider Los Angeles, CA, US (10G) 88.6 Mbits/sec 72.8 Mbits/sec 157 ms
    Leaseweb NYC, NY, US (10G) 95.4 Mbits/sec 88.3 Mbits/sec 91.4 ms
    Edgoo Sao Paulo, BR (1G) 80.7 Mbits/sec 75.9 Mbits/sec 225 ms

    How was ASN: Unknown achieved? Was it the recently assigned ASN? Was the information not synchronized?

  • yoursunnyyoursunny Member, IPv6 Advocate

    @wadhah said:
    https://clients.myvpsnetworks.com/admin/plugin/support_manager/knowledgebase/view/4/kvm-promo-vps-additional-terms/3/

    Guaranteed 95% uptime calculated monthly, excluding scheduled maintenance.

    95% uptime in a month.
    36 hours of downtime per month.

    Thanked by 3Saragoldfarb jsg mandala
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @Vojta702 said:

    @Saragoldfarb said: Did you really just say that?

    I said what law says. Thats all.

    @szymonp said: Surely this is not the impression you wanna leave on potential customers?

    I just said what law says, not that we will do it on 14th day.

    Not really helping you.

    It's been over 10 days since I bought services from you that don't work. I gave you the benefit of the doubt, requested a refund after a while, you didn't answer my questions but only escalated it to billing, and this is what you come up with?

    I have no words for it.

    Again, please answer my ticket.


    
Hi,

Since both of my services seem not te be working, I would like to request a refund for both of them.

Your tech support either doesn't understand or is clueless about what's going on.

Please let me know when you will issue the refund.

Thanks

    I have dealt with a lot of crappy hosts in the past. But in 20 years (maybe) I have never been inclined to do a chargeback.

    This is a new low.

    Thanked by 1mandala
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    Since you like quoting the law, please answer by tomorrow as by law(your citation) I have the right to cancel and receive a refund, no questions asked ,within 14 days after purchase.

    Trust me, that refund will get to me within minutes. Not worth tarnishing your rep and payment processor account for.

  • alciregialciregi Member

    Is PayPal not accepted?

    Thanked by 1Saragoldfarb
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @alciregi said:
    Is PayPal not accepted?

    Only accepting Coinbase now right? The writing is on the wall.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad
    edited December 2024

    @Arkas :

    serve-and-protect-the-community

  • ArkasArkas Member, Retired Moderator

    @Saragoldfarb said: serve-and-protect-the-community

    Doing my best :blush:

    Thanked by 3dev_vps maverick Void
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