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Is RareCloud down? Anyone having issues?

I see since morning RareCloud seems down for me, my VPS also is not accessible, it won't start. Anyone has any other issues with RareCloud ?

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Comments

  • is this a Rare occasion

  • @DjMatei said:
    I see since morning RareCloud seems down for me, my VPS also is not accessible, it won't start. Anyone has any other issues with RareCloud ?

    Down for me too.
    And AZ LXC has been offline several days or more.

    Timisoara LXC is online.

  • Sign and symptoms of going Deadpool?

  • The panel is working for Timisoara, but when I try to start the server I get 1) The operation could not be completed.

    Does anyone have a telephone number to check on the situation?

  • NeoonNeoon Community Contributor, Veteran

    I don't know why my brain decided to buy something from them.
    However quickly as I bought it, asked for a refund.

    All that did happen yet, is arguing with them, despite having 14 day refund policy right.
    I give them another week, to handle my refund after that I let my bank handle the refund for me.

    One of my purchases I regret from BF.

    Thanked by 1Peppery9
  • Same here. Although unannounced random downtimes, including the website, has happened before. Last time it was back after a few hours.

  • My German VPS is still running, but the official website is indeed inaccessible.

  • Same...also I've purchased on my company. They didn't sent de eInvoice (mandatory for RO companies)...I will request a refund as well, at least they could have announced.

  • down from Italy too.. website AND vps both unreachable...

  • Down from my bedroom too. Gonna try the kitchen.

    Thanked by 2network KeyGenMe
  • @davide said:
    Down from my bedroom too. Gonna try the kitchen.

    Try from the bathroom and storeroom as well.

    Thanked by 2network kokkez
  • Strange, My 🇩🇪 location vps is still online.

    Their site is down for sure

  • Can someone text him on the pager?

    I will update the pony catalog in 30 minutes he's gonna miss out :(

  • Affirmative. Down for me as well.
    i bought in the sale, still have not logged to panel. was going to login for the first time and website is down. Not a good start.

  • I think it is just an accidental routing problem, network 45.13.38.0/24 seems to be not announced anymore and the website rarecloud.io is hosted there.

  • down for me

  • @Endgame said:
    I think it is just an accidental routing problem, network 45.13.38.0/24 seems to be not announced anymore and the website rarecloud.io is hosted there.

    Any serious hosting provider would have been announced an issue, also they could have move the website or take measures...1 day and still nothing from RareCloud. This is not a provider I want to host my projects on...:(

  • 2 days ago ams2.rarecloud.io Amsterdam, NL - EU also had problems and was offline. At that time I was able to open a ticket.

  • @scotyand said:
    2 days ago ams2.rarecloud.io Amsterdam, NL - EU also had problems and was offline. At that time I was able to open a ticket.

    Just for your information: Rarecloud calls those hosts in Amsterdam, give them "Amsterdam" names, but they aren't. They're in Eygelshoven, and that's way closer to Dusseldorf as it is to Amsterdam.

    Have pointed that out several times as misleading to Rarecloud, but they don't bother and don't react.

  • itsTomHarperitsTomHarper Member, Megathread Squad
    edited December 2024

    I see no one tagged the provider. They recently rebranded to RareCloud, previously called as vpsforvpn.com

    @dapavn

    Thanked by 1khalequzzaman
  • brueggusbrueggus Member, IPv6 Advocate
  • Smells like scamm already... after BF

  • @TrK said: Try from the bathroom and storeroom as well.

    ehi! vps in my storeroom is back! and also the website!
    =]

    Thanked by 1TrK
  • rarecloudrarecloud Member, Patron Provider

    We would like to apologize for the recent connectivity issues affecting our Timişoara location. The issue was caused by an international Tier 1 routing problem, beyond our direct control, specifically on a circuit passing through Arad towards Budapest.

    We want to assure you that we are working closely with our datacenter provider to implement additional redundancies and safeguards, aiming to prevent similar disruptions in the future.

    Thank you for your understanding and patience as we strive to improve our services for you.

    Kind regards,
    Rare Cloud Team

  • rarecloudrarecloud Member, Patron Provider

    @amj said:

    @DjMatei said:
    I see since morning RareCloud seems down for me, my VPS also is not accessible, it won't start. Anyone has any other issues with RareCloud ?

    Down for me too.
    And AZ LXC has been offline several days or more.

    Timisoara LXC is online.

    We had issues in Timişoara today. But our Arizona servers are online and have a great uptime. Can you please open a support ticket so we can identify your servers and check what's wrong?

  • rarecloudrarecloud Member, Patron Provider

    @Neoon said:
    I don't know why my brain decided to buy something from them.
    However quickly as I bought it, asked for a refund.

    All that did happen yet, is arguing with them, despite having 14 day refund policy right.
    I give them another week, to handle my refund after that I let my bank handle the refund for me.

    One of my purchases I regret from BF.

    Let's talk about it. I am sure we can solve your issue and provide good services. We don't want you to regret this purchase, and I want to assure you we are doing our best to solve all problems.

    Indeed, we had some performance issues recently, because lots of sales coming too quickly, we were sold out before the real Black Friday began. We added more servers, and we are installing more servers as we speak. Our nodes have been a bit overcrowded, but we are balancing them right now.

    If any of you have problems, we can move you to newer nodes.

  • rarecloudrarecloud Member, Patron Provider

    @DjMatei said:
    Smells like scamm already... after BF

    We are not a scam, we are here to stay!

    Thanked by 1itsTomHarper
  • Issue is happening again, rarecloud website not working...

    "It's not just you! rarecloud.io is down.
    Last updated: Dec 7, 2024, 1:06 PM (1 second ago)"

    The Panel is also down for TM...

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