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L-O-W-E-S-T PRICES EVER down to $0.49/month eff. WITH IPv4 + HIGH AVAILABILITY + LIFETIME BONUS

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Comments

  • artisticartistic Member

    @MassiveGRID said:

    @MassiveGRID said:

    Update for Frankfurt location

    We're speeding up the deployment of the new cluster in Frankfurt and we'll start migrating customers there. Some nodes in the old Frankfurt cluster faces serious and frequent issues.

    The migration to the new cluster will be seamless from the customer side, IPs will remain the same and data will be migrated. No actions will be needed from your side. A small (~10 minutes) interruption will occur outside business hours and your server will come back online on the new infra.

    The new cluster in Frankfurt is in the same datacenter (Equinix FR2).

    Additional to the above, we've upgraded our DDoS protection. Recent and new type DDoS attacks have been observed the last 6 days towards our Frankfurt location causing extra stress to some servers.

    We'll provide an update later today about the new Frankfurt cluster.

    Update for Frankfurt location v2

    The works were expedited and the new cluster in Frankfurt has been deployed. It's in the process of final checks and we'll start migrating services there starting tomorrow.

    The process we follow for such migrations requires a small downtime (~10 mins or less). The server disks are being moved in the background online without service interruption and the IP remains unchanged. Few (up to 10 mins) are needed for the final step when the server gets powered off on the old cluster a small configuration change is needed and then boots up on the new cluster.

    The facility remains the same (Equinix FR2) and also your IP will remain unchanged.

    We'll provide an update tomorrow once we start migrating services.

    As the issue occured on a random set of users, we'd like to prioritize the migration to those that have been affected and also offer 2 months of free service for compensation. Please comment with "2 months extra" in order for the team to prioritize your migration and also provide you with the 2 months of extra service additional to your bonus.

    PS: The new cluster has the new storage deployed as well, so please expect gradually an increase in storage performance as well :sunglasses:

    Thanks for being transparent. I would appreciate if these announcements were made by e-mail and/or notifications, as I was affected severely by the down time in Frankfurt and the machine is still inaccessible (ticket #920818). Please make sure you get it right this time. Thanks
    Order Number: 8861428503
    2 months extra

    Thanked by 1jnd
  • RizkyaaRizkyaa Member

    @MassiveGRID said:

    @MassiveGRID said:

    Update for Frankfurt location

    We're speeding up the deployment of the new cluster in Frankfurt and we'll start migrating customers there. Some nodes in the old Frankfurt cluster faces serious and frequent issues.

    The migration to the new cluster will be seamless from the customer side, IPs will remain the same and data will be migrated. No actions will be needed from your side. A small (~10 minutes) interruption will occur outside business hours and your server will come back online on the new infra.

    The new cluster in Frankfurt is in the same datacenter (Equinix FR2).

    Additional to the above, we've upgraded our DDoS protection. Recent and new type DDoS attacks have been observed the last 6 days towards our Frankfurt location causing extra stress to some servers.

    We'll provide an update later today about the new Frankfurt cluster.

    Update for Frankfurt location v2

    The works were expedited and the new cluster in Frankfurt has been deployed. It's in the process of final checks and we'll start migrating services there starting tomorrow.

    The process we follow for such migrations requires a small downtime (~10 mins or less). The server disks are being moved in the background online without service interruption and the IP remains unchanged. Few (up to 10 mins) are needed for the final step when the server gets powered off on the old cluster a small configuration change is needed and then boots up on the new cluster.

    The facility remains the same (Equinix FR2) and also your IP will remain unchanged.

    We'll provide an update tomorrow once we start migrating services.

    As the issue occured on a random set of users, we'd like to prioritize the migration to those that have been affected and also offer 2 months of free service for compensation. Please comment with "2 months extra" in order for the team to prioritize your migration and also provide you with the 2 months of extra service additional to your bonus.

    PS: The new cluster has the new storage deployed as well, so please expect gradually an increase in storage performance as well :sunglasses:

    I was affected by the Frankfurt downtimes.
    2 months extra
    Order Number: 5149268409 Invoice #1965743
    Thank you!

  • jhsvfNVMEjhsvfNVME Member

    @MassiveGRID said:

    @MassiveGRID said:

    Update for Frankfurt location

    We're speeding up the deployment of the new cluster in Frankfurt and we'll start migrating customers there. Some nodes in the old Frankfurt cluster faces serious and frequent issues.

    The migration to the new cluster will be seamless from the customer side, IPs will remain the same and data will be migrated. No actions will be needed from your side. A small (~10 minutes) interruption will occur outside business hours and your server will come back online on the new infra.

    The new cluster in Frankfurt is in the same datacenter (Equinix FR2).

    Additional to the above, we've upgraded our DDoS protection. Recent and new type DDoS attacks have been observed the last 6 days towards our Frankfurt location causing extra stress to some servers.

    We'll provide an update later today about the new Frankfurt cluster.

    Update for Frankfurt location v2

    The works were expedited and the new cluster in Frankfurt has been deployed. It's in the process of final checks and we'll start migrating services there starting tomorrow.

    The process we follow for such migrations requires a small downtime (~10 mins or less). The server disks are being moved in the background online without service interruption and the IP remains unchanged. Few (up to 10 mins) are needed for the final step when the server gets powered off on the old cluster a small configuration change is needed and then boots up on the new cluster.

    The facility remains the same (Equinix FR2) and also your IP will remain unchanged.

    We'll provide an update tomorrow once we start migrating services.

    As the issue occured on a random set of users, we'd like to prioritize the migration to those that have been affected and also offer 2 months of free service for compensation. Please comment with "2 months extra" in order for the team to prioritize your migration and also provide you with the 2 months of extra service additional to your bonus.

    PS: The new cluster has the new storage deployed as well, so please expect gradually an increase in storage performance as well :sunglasses:

    My servers are still down.
    If this can fix it here are the details for the servers that has been affected and are down:

    Order Number: 9299674910
    Order Number: 9075531539
    Ticket number: 967081

  • PepNetPepNet Member

    @PepNet said:
    @MassiveGRID Hi there, thanks for the deal

    Can I have the 4th year extension bonus and lock please? :)

    Order number is: 5963503739

    Thanks a lot :)

    @MassiveGRID Hey, I guess my previous post was missed and it's been a couple days :( can you look into and make the extension and lock please?

    Thanked by 1MassiveGRID
  • ravizhanravizhan Member

    Order Number: 7156797938
    Thank you

    Thanked by 1MassiveGRID
  • dexter786dexter786 Member

    am I eligible for 2 month extra offer? :(
    14545 service ID

  • CastleMasterXCastleMasterX Member

    Posting again for the 4th year and price lock.

    "Order Number: 1096841731

    Went Triennial billing, looking for locked price and extra year. Thanks!"

    Thanked by 1MassiveGRID
  • melp57melp57 Member

    4th year please Order Number: 9295104365
    Thanks!!

  • AleksanderGPLAleksanderGPL Member
    edited December 2024

    I was affected by Frankfurt outages
    2 months extra

    Order: 12791
    Invoice: 1968222

  • schwarzartschwarzart Member

    Order Number: 6930529282
    Thank you

    Thanked by 1MassiveGRID
  • hutusdfsdfas33hutusdfsdfas33 Member

    订单编号：5363978204
    请将我的 vps 延长第 4 年并锁定价格

    Thanked by 1MassiveGRID
  • VMisTotallyWorthItVMisTotallyWorthIt Member

    Order Number: 9555242786
    Order Number: 6606225757

    "2 months extra

  • ondrapopikondrapopik Member

    Order Number: 6614320153
    I would like to get the fourth year and price guarnatee

    Thanked by 1MassiveGRID
  • zivvozivvo Member
    edited December 2024

    @MassiveGRID said:

    Update for Frankfurt location v2

    The works were expedited and the new cluster in Frankfurt has been deployed. It's in the process of final checks and we'll start migrating services there starting tomorrow.

    The process we follow for such migrations requires a small downtime (~10 mins or less). The server disks are being moved in the background online without service interruption and the IP remains unchanged. Few (up to 10 mins) are needed for the final step when the server gets powered off on the old cluster a small configuration change is needed and then boots up on the new cluster.

    The facility remains the same (Equinix FR2) and also your IP will remain unchanged.

    We'll provide an update tomorrow once we start migrating services.

    As the issue occured on a random set of users, we'd like to prioritize the migration to those that have been affected and also offer 2 months of free service for compensation. Please comment with "2 months extra" in order for the team to prioritize your migration and also provide you with the 2 months of extra service additional to your bonus.

    PS: The new cluster has the new storage deployed as well, so please expect gradually an increase in storage performance as well :sunglasses:

    I think that I am affected just now - after manual restart VPS is unreachable and eventually stops on its own (according to control panel).

    order number is 5846066480
    "2 months extra"

    It wouldn't hurt to increase resources for control/customer panel - practically any operation takes literally minutes.

  • dexter786dexter786 Member

    @zivvo said:

    @MassiveGRID said:

    Update for Frankfurt location v2

    The works were expedited and the new cluster in Frankfurt has been deployed. It's in the process of final checks and we'll start migrating services there starting tomorrow.

    The process we follow for such migrations requires a small downtime (~10 mins or less). The server disks are being moved in the background online without service interruption and the IP remains unchanged. Few (up to 10 mins) are needed for the final step when the server gets powered off on the old cluster a small configuration change is needed and then boots up on the new cluster.

    The facility remains the same (Equinix FR2) and also your IP will remain unchanged.

    We'll provide an update tomorrow once we start migrating services.

    As the issue occured on a random set of users, we'd like to prioritize the migration to those that have been affected and also offer 2 months of free service for compensation. Please comment with "2 months extra" in order for the team to prioritize your migration and also provide you with the 2 months of extra service additional to your bonus.

    PS: The new cluster has the new storage deployed as well, so please expect gradually an increase in storage performance as well :sunglasses:

    I think that I am affected just now - after manual restart VPS is unreachable and eventually stops on its own (according to control panel).

    order number is 5846066480
    "2 months extra"

    It wouldn't hurt to increase resources for control/customer panel - practically any operation takes literally minutes.

    same here , when I start it stops itself , 9 hours now , don't know when it'll be finished transfering

  • domcont007domcont007 Member

    @domcont007 said:
    On Frankfurt since yesterday. 0 minutes uptime in almost 24h. One ticked unanswered. I can't do anything with it, so wasted one day to move projects to that server and not sure what to do now, if waiting is an option or just cancel and move on.

    By the way:

    Order number: 7761920884

    Still no server here. Order from Frankfurt. Just one answer from support asking me to restart it and nothing.

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @domcont007 said:

    @domcont007 said:
    On Frankfurt since yesterday. 0 minutes uptime in almost 24h. One ticked unanswered. I can't do anything with it, so wasted one day to move projects to that server and not sure what to do now, if waiting is an option or just cancel and move on.

    By the way:

    Order number: 7761920884

    Still no server here. Order from Frankfurt. Just one answer from support asking me to restart it and nothing.

    Hi, we responded in the ticket. It seems the OS was missing? Let us know if you need any assistance on this, on the ticket. Thank you.

  • charutocharuto Member

    @charuto said:
    Order Number: 3719675009
    Please extend my vps for 4th year and price locking.
    Thanks.

    Asking again as it's likely my previous post was lost, thanks!

    Thanked by 1MassiveGRID
  • RevarisRevaris Member

    @MassiveGRID said:

    Extra bonus for the Frankfurt location users that have been affected.

    For any user that has been affected and as part of our promo here, we'll provide additional 2 months of extra service.

    Please comment with your order number or invoice number if you've been affected and additional to the bonus, 2 months of extra service will be added.

    VPS in Frankfurt is down again :(

    Order Number: 3371223443

  • leslie2024leslie2024 Member

    Just buy the VPS few hours ago,
    Order Number: 4653188248
    Please extend my vps for 4th year and price locking.
    Thanks.

  • anasirfan11anasirfan11 Member
    edited December 2024

    I was affected by the New York downtimes, please add 2 additional months. @MassiveGRID
    Order Number: 5193345544
    Order Number: 9198614356
    ‬
    Thanks!

  • nivierheimnivierheim Member

    2 month extra (on frankfurt)
    Invoice #1968255
    Order Number: 5305131182

  • lc941203lc941203 Member

    Has service been restored? Is it still worth buying now?

  • dexter786dexter786 Member

    @lc941203 said:
    Has service been restored? Is it still worth buying now?

    m having Frankfurt VPS and its almost 12 hours and its not working so far

  • jndjnd Member
    edited December 2024

    I had couple small downtimes now so I thought my VPS is being moved. But the performance shows the same old disk like before:

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/sda3):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 3.66 MB/s      (916) | 57.78 MB/s     (902)
Write      | 3.69 MB/s      (924) | 58.33 MB/s     (911)
Total      | 7.36 MB/s     (1.8k) | 116.12 MB/s   (1.8k)
           |                      |
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 137.06 MB/s    (267) | 145.16 MB/s    (141)
Write      | 144.35 MB/s    (281) | 154.83 MB/s    (151)
Total      | 281.42 MB/s    (548) | 300.00 MB/s    (292)

    Which is the problem, you can never be sure if it's another unplanned downtime or actually people working to improve the service.

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @dexter786 said:
    am I eligible for 2 month extra offer? :(
    14545 service ID

    Do you have the order number or the MG ID?

  • MassiveGRIDMassiveGRID Member, Patron Provider
    edited December 2024

    @dexter786 said:

    @lc941203 said:
    Has service been restored? Is it still worth buying now?

    m having Frankfurt VPS and its almost 12 hours and its not working so far

    Do you have a ticket ID?

  • dexter786dexter786 Member

    @MassiveGRID said:

    @dexter786 said:

    @lc941203 said:
    Has service been restored? Is it still worth buying now?

    m having Frankfurt VPS and its almost 12 hours and its not working so far

    Do you have a ticket ID?

    819403

  • dexter786dexter786 Member

    @MassiveGRID said:

    @dexter786 said:
    am I eligible for 2 month extra offer? :(
    14545 service ID

    Do you have the order number or the MG ID?

    MG2024112216500021

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @Revaris said:

    @MassiveGRID said:

    Extra bonus for the Frankfurt location users that have been affected.

    For any user that has been affected and as part of our promo here, we'll provide additional 2 months of extra service.

    Please comment with your order number or invoice number if you've been affected and additional to the bonus, 2 months of extra service will be added.

    VPS in Frankfurt is down again :(

    Order Number: 3371223443

    Can you check if it's anything inside the OS? The server is online and it's pingable: https://ping.pe/185.44.64.141

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