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what exact crypto you accept? I am wasting another hour trying to pay your invoice, there is no response from the support side.
not cool.
You will get a list presented during the process when you attempt to pay via one of our crypto methods. An external list is not available. We do not accept direct crypto payments, only thru our two crypto processors.
~ SMARTHOST
It is not kinda true, otherwise I wound have no questions to support.
And, your support still didn't manage to respond in time, so it looks like I've lost my server with data (terminated).
Explain.
It’s your job to pay on time, and the suspension/terminations are automated.
The payment process is automated, and we do not accept direct crypto payments.
You must pay via our crypto payment processors, and we have no details/list available of what cryptos are accepted thru them, you have to utilize their process and see the options presented to you.
~ SMARTHOST
@SmartHost
What gives on Invoice #514104
Was in the process of opening a ticket.
Cancelled before I could do anything.
Which datacenter facility address is it for Illinois location? Do you have test ip or looking glass for Illinois? For the budget vps what is the servers actual cpu model? Thanks
What is the servers actual cpu model for the budget vps ?
I found the illinois datacenter details on your site https://www.smarthost.net/data-centers.php 600 S Federal Street, Chicago, IL 60605-1874 , IPv4 Ping Test: 45.14.113.2
Looking Glass: il1.smarthost.net
Thanks
It is your job to process/resolve the tickets. You've let your customer face the issues alone with no chance to recover.
I didn't ask about direct crypto payments ever.
It should be.
Did you ever get the point of the issues been reported? Or, you're trying your best to protect yourself instead?
You left this inconsistent comment here, though exactly the same time the ticket was left unanswered.
Not cool.
They say Intel E5-Series, but I imagine that the exact model varies according to node/location
This was listed on our Data Centers page on our site.
CPU models differ on every hardware node, and no guarantee which you would receive.
Most of the Budget VPS servers are on E5 v1/v2 hardware.
If you need guaranteed newer CPUs, then you probably want to order our Ryzen-based VPS services.
Not possible at this pricing to offer these specs on Ryzen servers, due to mostly motherboard RAM limitations.
Regular VPS are a mix of E5 v1/v2, E5-v4, and Ryzen hardware. Most newer locations are E5-v4 and Ryzen. We have been upgrading the hardware at alot of sites, and alot of the E5 v1 hardware has been swapped out to newer hardware recently. We expect that to continue throughout 2025, as it is large process due to the amount of sites we have.
~ SMARTHOST
Order did not pass fraud checking, contact us via ticket please for assistance.
~ SMARTHOST
when japan will launch? mention me
cool!!!!!!!!!!!!!!!!!!!!!!!!!!