Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links


Shells Virtual Desktop
BMail.ag - Secure Email Service
Server.net
CPLicense.net
VPS Server
Buy VPN
Vultr
VMs for AI
HostDare
ReliableSite White-Label Dedicated Hosting for Resellers
InterServer VPS
BMail.ag - Secure Email Service
Best VPN
High-Performance Bare Metal Server Solutions
Karvl.com
Server Mania Cloud Hosting
DataWagon Hosting
AlphaVPS Hosting
Evoxt.com
Clouvider
VPS Hosting with NVMe
Residential IPs in the US & 4G Mobile Proxies in EU & US with Unlimited Bandwidth
ReliableSite White-Label Dedicated Hosting for Resellers
Rabisu - Hosting Solutions
Shells Virtual Desktop

Categories

In this Discussion

Home › Offers
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

L-O-W-E-S-T PRICES EVER down to $0.49/month eff. WITH IPv4 + HIGH AVAILABILITY + LIFETIME BONUS

1…104105107109110…178

Comments

  • samjsamj Member

    @jleechpe said:
    Only way I could see reusing it would be as a reverse proxy for stuff behind tailscale/sdwan or for uptime monitors/tests, but that does assume it stays up reliably enough to serve those purposes

    Exactly, but 2 of my 3 new tailscale exit nodes are currently down (London and New York time time) which does defeat the purpose.

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @samj said:

    @jleechpe said:
    Only way I could see reusing it would be as a reverse proxy for stuff behind tailscale/sdwan or for uptime monitors/tests, but that does assume it stays up reliably enough to serve those purposes

    Exactly, but 2 of my 3 new tailscale exit nodes are currently down (London and New York time time) which does defeat the purpose.

    Can you please give us the ticket number?

  • jarvis124jarvis124 Member

    @MassiveGRID My server is also down in london.
    My ticket number is #961319

    Thanked by 1MassiveGRID
  • lothoslothos Member

    I was able to get onto my NY server with their console in the control panel. I never noticed this before but it looks like these are configured to just grab an IP from dhcp. Anyways my interface had no IP attached. I re-configured my IP manually (IP is listed in the control panel) and there is network connectivity.

  • carp969carp969 Member

    My london on is down but so is your portal, so can't log a ticket.

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @advanceduserr said:

    @MassiveGRID said:
    Indeed, we're implementing a status page for each cluster for visibility.

    OS installation takes 20-30 mins (can take even longer if it's Ubuntu) since we do full installations from the original ISOs and also a full update/upgrade before we release the server.

    The server is running, but I still can't connect via the provided IP and port despite following the instructions from the email. I've also tried rebooting and pinging the server, but no success.

    Honestly, I was planning to order more servers, but this initial issue is concerning. 😕 I hope this is just a one-off situation because your pricing is great, the panel looks good, and the +1 year bonus is appreciated. However, the most important thing for me is reliable server availability and responsive support.

    I've updated ticket ID #374226 with more details, but it's been over 8 hours without a reply. Looking forward to hearing from you soon. 🙏

    Thanks!

    The team just replied in the ticket. The problem has been resolved. Please let us know if everything is working on your end.

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @carp969 said:
    My london on is down but so is your portal, so can't log a ticket.

    Hi portal is up, also our London clusters. Please try again to login and submit a ticket: https://portal.massivegrid.com/submitticket.php

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @jarvis124 said:
    @MassiveGRID My server is also down in london.
    My ticket number is #961319

    Hi, it has been resolved. Please check and let us know. Thank you.

    Thanked by 1jarvis124
  • nductivnductiv Member

    No, the DHCP problem has not been resolved. Just tried an Automatic Debian 12 Server reinstall. No DHCP. Ticket 814344

    IMG-2915.jpg

    @MassiveGRID said:

    @advanceduserr said:

    @MassiveGRID said:
    Indeed, we're implementing a status page for each cluster for visibility.

    OS installation takes 20-30 mins (can take even longer if it's Ubuntu) since we do full installations from the original ISOs and also a full update/upgrade before we release the server.

    The server is running, but I still can't connect via the provided IP and port despite following the instructions from the email. I've also tried rebooting and pinging the server, but no success.

    Honestly, I was planning to order more servers, but this initial issue is concerning. 😕 I hope this is just a one-off situation because your pricing is great, the panel looks good, and the +1 year bonus is appreciated. However, the most important thing for me is reliable server availability and responsive support.

    I've updated ticket ID #374226 with more details, but it's been over 8 hours without a reply. Looking forward to hearing from you soon. 🙏

    Thanks!

    The team just replied in the ticket. The problem has been resolved. Please let us know if everything is working on your end.

    Thanked by 1lothos
  • InferredSpeedInferredSpeed Member
    edited November 2024

    @MassiveGRID said:
    Hi portal is up, also our London clusters. Please try again to login and submit a ticket: https://portal.massivegrid.com/submitticket.php

    I can't seem to reach it (nor my VPS) in Canada. Seems it's not reachable in a lot of locations: https://semonto.com/tools/website-reachability-check?test=740e93ccb64548638d3396ef3f6759f6

    Edit: Can now reach the portal, but can't reach my VPS. Will create a ticket. :smile:

  • mattinvirginiabeachmattinvirginiabeach Member

    MASSIVEGRID DOWNTIME HIGH

    I only joined just to share with y'all my experience. If you can handle the downtime, go for it, but if you can't... find a different provider.

    There were 4 hours 20 minutes of downtime between 2024-11-27 18:46 UTC and 2024-11-28 17:23 UTC.

    I ask support for help, they say they fix it, then it continues to have issues.

    Here's my downtime log from a bash script I wrote:

    Downtime: 2024-11-27 18:46:00 UTC for 34 minutes, 53 seconds
    
Downtime: 2024-11-27 19:23:15 UTC for 1 minutes, 6 seconds
    
Downtime: 2024-11-27 19:26:44 UTC for 20 seconds
    
Downtime: 2024-11-27 19:28:45 UTC for 20 seconds
    
Downtime: 2024-11-27 19:30:36 UTC for 13 minutes, 49 seconds
    
Downtime: 2024-11-27 19:50:06 UTC for 2 minutes, 13 seconds
    
Downtime: 2024-11-27 19:53:09 UTC for 20 seconds
    
Downtime: 2024-11-27 19:54:19 UTC for 4 minutes, 56 seconds
    
Downtime: 2024-11-27 20:02:25 UTC for 2 minutes, 51 seconds
    
Downtime: 2024-11-27 20:06:56 UTC for 20 seconds
    
Downtime: 2024-11-27 20:08:26 UTC for 11 minutes, 37 seconds
    
Downtime: 2024-11-27 20:20:33 UTC for 1 hours, 17 minutes, 33 seconds
    
Downtime: 2024-11-27 21:38:49 UTC for 8 minutes, 30 seconds
    
Downtime: 2024-11-27 21:47:42 UTC for 1 hours, 4 minutes, 49 seconds
    
Downtime: 2024-11-27 22:54:35 UTC for 25 minutes, 58 seconds
    
Downtime: 2024-11-27 23:23:23 UTC for 1 minutes, 52 seconds
    
Downtime: 2024-11-27 23:30:26 UTC for 1 minutes, 20 seconds
    
Downtime: 2024-11-27 23:34:37 UTC for 2 minutes, 50 seconds
    
Downtime: 2024-11-27 23:42:08 UTC for 20 seconds
    
Downtime: 2024-11-27 23:50:18 UTC for 20 seconds
    
Downtime: 2024-11-27 23:53:48 UTC for 20 seconds
    
Downtime: 2024-11-27 23:56:19 UTC for 1 minutes, 21 seconds
    
Downtime: 2024-11-28 00:04:35 UTC for 20 seconds
    
Downtime: 2024-11-28 00:12:27 UTC for 20 seconds
    
Downtime: 2024-11-28 00:24:17 UTC for 20 seconds
    
Downtime: 2024-11-28 06:03:31 UTC for 20 seconds
    
Downtime: 2024-11-28 07:23:45 UTC for 20 seconds
    
Downtime: 2024-11-28 08:30:59 UTC for 20 seconds
    
Downtime: 2024-11-28 13:51:49 UTC for 20 seconds
    
Downtime: 2024-11-28 17:23:09 UTC for 20 seconds
  • MassiveGRIDMassiveGRID Member, Patron Provider

    @nductiv said:
    No, the DHCP problem has not been resolved. Just tried an Automatic Debian 12 Server reinstall. No DHCP. Ticket 814344

    IMG-2915.jpg

    @MassiveGRID said:

    @advanceduserr said:

    @MassiveGRID said:
    Indeed, we're implementing a status page for each cluster for visibility.

    OS installation takes 20-30 mins (can take even longer if it's Ubuntu) since we do full installations from the original ISOs and also a full update/upgrade before we release the server.

    The server is running, but I still can't connect via the provided IP and port despite following the instructions from the email. I've also tried rebooting and pinging the server, but no success.

    Honestly, I was planning to order more servers, but this initial issue is concerning. 😕 I hope this is just a one-off situation because your pricing is great, the panel looks good, and the +1 year bonus is appreciated. However, the most important thing for me is reliable server availability and responsive support.

    I've updated ticket ID #374226 with more details, but it's been over 8 hours without a reply. Looking forward to hearing from you soon. 🙏

    Thanks!

    The team just replied in the ticket. The problem has been resolved. Please let us know if everything is working on your end.

    Hi, the team replied in the ticket.

  • MassiveGRIDMassiveGRID Member, Patron Provider

    Feedback on issues some of our customers unfortunately faced

    As we learn something new every day, it seems that some nodes in our clusters hit some vendor limits causing network cards to lose connectivity.

    After some days of hard work to find the root cause since the behavior isn't consistent and affects randomly few VPS in some nodes in one particular cluster, we're close to the permanent solution.

    Please whoever has issues, raise a ticket so that our team can immediately focus there.

    We're committed to provide a good service for all our customers and we'll pay 100% attention to everyone facing an issue.

    Thanked by 1InferredSpeed
  • nobelnobel Member

    my vps down frankfurt ticket #719772

  • carp969carp969 Member

    Ticket No 866433

    London

  • superkevxsuperkevx Member

    NY down

    Ticket #114899

  • kangleizhuikangleizhui Member

    @joshviklef said:

    @kangleizhui said:

    @joshviklef said:
    Now I don't recommand. Very poor network from Frankfurt location. Frequent outages. Now I want to submit ticket - NO ACCESS to the web https://portal.massivegrid.com/clientarea.php ? That is no joke.

    Mine too. Almost every day, I can't connect to the server. Let's wait for the official fix. Sigh.

    Maybe the 1 year free is for waiting for a working serv

    It’s over. Now even their official website is inaccessible.

  • AhChAhCh Member

    @MassiveGRID said:

    @AhCh said:
    Please activate 4th year bonus and price lock. Thanks!

    Activated! Please check and let us know.

    Thank you!

    Though, something's wrong with NY networking again, and I see the same in UK this time: I can't get dhclient to get an IP, no packets come back after DHCPDISCOVER. Likely broke for 1h21m in UK and for 2h13m in NY, judging from when I lost mosh connection to both.

  • golfhougolfhou Member

    Finally able to login, Ticket Created #273149 - NY

  • dev_vpsdev_vps Member

    @kangleizhui said:

    @joshviklef said:

    @kangleizhui said:

    @joshviklef said:
    Now I don't recommand. Very poor network from Frankfurt location. Frequent outages. Now I want to submit ticket - NO ACCESS to the web https://portal.massivegrid.com/clientarea.php ? That is no joke.

    Mine too. Almost every day, I can't connect to the server. Let's wait for the official fix. Sigh.

    Maybe the 1 year free is for waiting for a working serv

    It’s over. Now even their official website is inaccessible.

  • kangleizhuikangleizhui Member

    Ticket number: 372238. Please help resolve the issue with my server. Thank you.

  • axelkingaxelking Member

    All 9 of my vps servers are on but no internet connectivity...
    Ticket: #969910

  • reddevilreddevil Member
    edited November 2024

    I do not believe a provider needs customers to raise a ticket when it is a DC wide outage for this provider. Their monitoring should have informed them that.
    Everyone raising a ticket will swamp the ticket queues.

    Thanked by 2lothos vux556
  • jleechpejleechpe Member

    @reddevil said:
    I do not believe a provider needs customers to raise a ticket when it is a DC wide outage for this provider. Their monitoring should have informed them that.
    Everyone raising a ticket will swamp the ticket queues.

    Usually yes, but they have also mentioned that they haven't yet built a status page/status checks so it's quite possible they aren't getting the alerts you would expect them to. In particular when they indicate "this is now resolved" with a rough explanation of the issue only to have more/new messages indicating this issue is back/is persisting.

  • vux556vux556 Member

    Scam sevice

  • ProBoyProBoy Member
    edited November 2024

    UK VPS are offline,
    The official website is also inaccessible.
    OMG!
    @MassiveGRID
    Hope there's no worse news than this.

  • kangleizhuikangleizhui Member

    @ProBoy said:
    UK VPS are offline,
    The official website is also inaccessible.
    OMG!
    @MassiveGRID
    Hope there's no worse news than this.

    The ticket I submitted has been pending for an entire day and night without a response. Feeling frustrated.

  • Cam2024Cam2024 Member

    We had so much downtime and just random CPU spikes on our MassiveGrid VPS (and the VPS has only been online for 2ish weeks) that we jut had to abandon it. We disabled monitoring on it last night at the start of the most recent outage.

    There wasn't even anything on the VPS, and it wasn't running anything other than the monitoring software.

    We've requested a refund, but I'm doubtful we'll see it.

    https://ibb.co/D4t84X9

  • snow2ksnow2k Member

    @Cam2024 said:
    We had so much downtime and just random CPU spikes on our MassiveGrid VPS (and the VPS has only been online for 2ish weeks) that we jut had to abandon it. We disabled monitoring on it last night at the start of the most recent outage.

    There wasn't even anything on the VPS, and it wasn't running anything other than the monitoring software.

    We've requested a refund, but I'm doubtful we'll see it.

    https://ibb.co/D4t84X9

    same here - i'm not happy with this provider :-1:

  • palmeepalmee Member

    @MassiveGRID said:

    Feedback on issues some of our customers unfortunately faced

    As we learn something new every day, it seems that some nodes in our clusters hit some vendor limits causing network cards to lose connectivity.

    After some days of hard work to find the root cause since the behavior isn't consistent and affects randomly few VPS in some nodes in one particular cluster, we're close to the permanent solution.

    Please whoever has issues, raise a ticket so that our team can immediately focus there.

    We're committed to provide a good service for all our customers and we'll pay 100% attention to everyone facing an issue.

    Ticket 731811
    2 servers down.
    No response from support for >24 hours.

Sign In or Register to comment.