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NameCrane Singapore Is Here! Shared & Reseller Hosting, Ryzen, NVMe + New Discounts

1568101114

Comments

  • @Francisco said:

    @HonestOpinions said: Thank you for your prompt reply. It is cPanel hosting. I have a WordPress website with membership, so many users are logged in and are served uncached content. I have zero knowledge and intention for managing a VPS server for this site. Approx 2k visitors per day and 3k pageviews per day.

    What server configuration would you recommend?

    Do you have any upcoming BF deals? I know your plans are already quite cheap.

    Thanks.

    We can easily migrate this with our migration center then.

    How much storage do you need? Do you have Litespeed cache and or a redis plugin? Are you heavy on comments/searches?

    Francisco

    25 gb would be more than enough currently. No comments or search. Memberships using Paid membership pro. May add a community.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @HonestOpinions said: 25 gb would be more than enough currently. No comments or search. Memberships using Paid membership pro. May add a community.

    Then just grab a Shared 25G or even 50G if you want a bit more RAM/CPU.

    You can always upgrade as needed.

    Francisco

  • I’m not sure why your payment system keeps flagging my order for fraud detection. Support staff mentioned that my IP appears to be from a data center and asked me to provide information from IP2Proxy. However, the results clearly show that my IP is neither a VPN, proxy, nor a data center. I'm using my home ISP. Even after sharing screenshots as proof, the staff continued to send the same canned responses without addressing the issue.

    On the other hand, I’ve had an excellent experience purchasing multiple services from CrownCloud.net by @SpeedBus. The process was seamless, and their service and servers are fantastic. Highly recommend CrownCloud!

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @taalz said: I’m not sure why your payment system keeps flagging my order for fraud detection. Support staff mentioned that my IP appears to be from a data center and asked me to provide information from IP2Proxy. However, the results clearly show that my IP is neither a VPN, proxy, nor a data center. I'm using my home ISP. Even after sharing screenshots as proof, the staff continued to send the same canned responses without addressing the issue.

    If you have a ticket ID I can check out why the IP is flagged as such. Normally IP2Proxy is quite good, and if you're getting flagged, that's Fraudlabs doing it initially.

    Francisco

  • @Francisco CRANE-5989

  • @Francisco said:

    @dosai said:

    @shakensoul said:
    Anyone having issues with the @NameCrane SG DirectAdmin reseller server?

    Getting constant 1 min downtime notifications from Hetrix tools, wordpress backend admin stops responding intermittently while making updates/uploading.

    Been noticing this from the beginning but thought it had to do something with my connection.

    Me too.

    @shakensoul said:
    Anyone having issues with the @NameCrane SG DirectAdmin reseller server?

    Getting constant 1 min downtime notifications from Hetrix tools, wordpress backend admin stops responding intermittently while making updates/uploading.

    Been noticing this from the beginning but thought it had to do something with my connection.

    Can you let me know if you're seeing this happening from here on out? I thought it was one issue, but I think it might've been something completely different (basically a limit on PHP process spawning with Litespeed).

    Some users reported the issue was still happening after I did the Litespeed downgrade. Our own monitoring didn't see it, but we're monitoring .html files. Some log diving tells me it was likely the setting I just tweaked.

    Definitely still happening on my side after the downgrade. See more details on #CRANE-5983

    I also monitor the DA panel IP, and no issues on uptime there. I suspect it's related to Wordpress/PHP/Database 🤔

  • It happened to me also in UK node, 70 down time alerts in a day and website goes slow then goes down, I moved my website to different provider and now it's good. I thought i was the only one having that issue, But look like many see same on other nodes too.

  • Seems like most of the shared nodes are having this issue, I have lu-shared02 (directadmin) and keeps happening to me. Already have opened a ticket.

  • EmpoweringEdEmpoweringEd Member
    edited November 2024

    I have to add my praises to CrownCloud and @Speedbus. We moved to CrownCloud after Dedipath failed and am happy we did. Far better than others we tried, like TMDHosting and Scalahosting, both of which were severely lacking in integrity. And we're based in the U.S.

  • PS. To clarify, we use their EU servers while being based in the U.S.

  • Issue is still there #CRANE-6040

  • @shakensoul said:
    Anyone having issues with the @NameCrane SG DirectAdmin reseller server?

    Getting constant 1 min downtime notifications from Hetrix tools, wordpress backend admin stops responding intermittently while making updates/uploading.

    Been noticing this from the beginning but thought it had to do something with my connection.

    Yes, it also happened on my SG shared hosting instance. I thought the issue was WP themes or plugins. Last downtime was at midnight.

  • arpanjotarpanjot Member
    edited November 2024

    Happening here in sg as well

  • I am seeing similar issues to those described by others. Wordpress site keeps randomly getting timeouts on a uk-shared01 reseller plan. Thought it was the client's WP install but seems too much of a coincidence if others are seeing it across the board.

  • It seemed isolated to wordpress though, running a different software, running fine.

  • @Thundas said:
    It seemed isolated to wordpress though, running a different software, running fine.

    Our n8n instance is also crashing, so I'm pretty sure, it's not just wordpress related.

    Thanked by 1Thundas
  • Also had issues with Wordpress, started this morning around 7 AM UTC. Disabling Litespeed Cache Plugin 'fixed it'. Will investigate later.

  • Singapore shared DA.

  • Same issue here for Singapore Shared DA, daily downtime is around 30 minute to 1 hour per day.

  • @Francisco found out it was imunify causing these issues... once it got disabled everything was back to normal.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @Jounouchi said: Same issue here for Singapore Shared DA, daily downtime is around 30 minute to 1 hour per day.

    @Chalipa said: @Francisco found out it was imunify causing these issues... once it got disabled everything was back to normal.

    Correct. So the issue is Imunify put out a new update that was causing PHP to crash. I uninstalled imunify on some nodes before knowing of this bug to test a theory. This afternoon a user on the LET discord pointed out the issue was well known and causing massive headaches.

    https://changelog.imunify.com/imunify360

    You can see 'Proactive 8.2.6' came out in the last couple hours and supposedly fixes it.

    For now we've deployed the fix to UK01 and removed Imunify from lu01/lu02/sg01.

    Once I see some peace/quiet in the animal kingdom, i'll reinstall onto those nodes and force it to 8.2.6.

    Francisco

  • THANKS

  • HuntersPadHuntersPad Member
    edited November 2024

    Does this issue also affect lu-shared04? I've been having timeout issues at least on wordpress. Site loads up fine most of the time, but click onto another page and it just stalls and sits loading for sometimes a good 30 seconds before loading. Also occurs with a blank install of Wordpress.

    Been occuring for a month now. Its random, sometimes its fine others its not.

  • @Francisco still getting random timeouts on the DirectAdmin UK server ...

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @Andru said:
    @Francisco still getting random timeouts on the DirectAdmin UK server ...

    As of when? My own probe to a php page has been excellent since the new patch.

    @HuntersPad said:
    Does this issue also affect lu-shared04? I've been having timeout issues at least on wordpress. Site loads up fine most of the time, but click onto another page and it just stalls and sits loading for sometimes a good 30 seconds before loading. Also occurs with a blank install of Wordpress.

    Been occuring for a month now. Its random, sometimes its fine others its not.

    This issue hasent been a problem for that long, literally less than a week, maybe just a few days. If you got logs of the time outs we can compare.

    I’ll force every node to upgrade shortly.

    Francisco

    Thanked by 2asadz HuntersPad
  • Thanks

  • SirFoxySirFoxy Member
    edited November 2024

    Average FEDcisco moment. Everybody knows downtime is just part of using a FEDcisco product (but to be fair, real businesses rarely use his products anyway, it's usually 16-year-old skids on Discord).

    By the way, Singapore is an authoritarian state with poor individual freedoms, such as prosecuting LGBTQ+ for simply existing, or arresting individuals involved with peaceful public protests if it goes against what the government wants. Probably one of the worst possible locations to host in if you value freedom of speech or privacy because FEDcisco will hand over any and everything the Singapore government requests from him.

  • @SirFoxy said:
    Average FEDcisco moment. Everybody knows downtime is just part of using a FEDcisco product (but to be fair, real businesses rarely use his products anyway, it's usually 16-year-old skids on Discord).

    By the way, Singapore is an authoritarian state with poor individual freedoms, such as prosecuting LGBTQ+ for simply existing, or arresting individuals involved with peaceful public protests if it goes against what the government wants. Probably one of the worst possible locations to host in if you value freedom of speech or privacy because FEDcisco will hand over any and everything the Singapore government requests from him.

    😴

  • The downtimes stopped yesterday at the Directadmin SG server, but has started again today.

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