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Yeah, Aéza has been almost flawless to me honestly, apart from support which I still think it needs to improve a lot.
I still have quite some network issues in Austria, which for some reason they need my root password to investigate? Never been asked that with any providers I've reported & proven network issues with.
I had bad experiences
When I used the Aeza server as a backend, the protection blocked the IP of my server.
When I first used it as a protection server, they suspended my server because it was attacking.
I think they are afraid to disclose that 90% of their infrastructure is built on Hetzner servers because they are afraid they will be chased away from Hetzner because they are Russian.
They say they're a British company, but if you go to their website and try to make a deposit, you'll see a bunch of Russian payment systems that are set up for a Russian company that they pay taxes on and support Russia with
As far as I understand, aeza.ru is under AEZA GROUP LTD (Russia)
aeza.net under AEZA INTERNATIONAL LTD (United Kingdom)
However, having Russian payment methods from aeza.net is interesting...
Thank you for sharing your thoughts. We would like to take this opportunity to address the concerns raised and clarify some misconceptions:
Aéza is proud to offer high-quality services powered by a diverse range of infrastructure providers. Contrary to claims, we do not limit ourselves to Hetzner. Our strategic partnerships with multiple providers ensure flexibility, reliability, and performance for our clients. Transparency is at the core of everything we do, and our server locations are exactly as presented on our website. We encourage anyone to verify these details independently—they are not subject to opinion.
Moreover, we are thrilled to announce that we are in the process of upgrading our servers in Frankfurt to the latest AMD Ryzen 9 9950X processors. Once this update is complete, you can verify it for yourself, as this is not something that can be fabricated or misrepresented.
Aéza is an international and apolitical hosting provider, committed to serving customers from all corners of the world. Our mission is to deliver secure, high-performance hosting services that empower individuals and businesses globally.
We understand the importance of offering flexible and inclusive payment solutions to meet the needs of our diverse, global customer base. Our platform supports a variety of payment methods to ensure accessibility for users across different regions, regardless of their location.
Having branches in multiple countries allows us to facilitate international transactions seamlessly, making it easier for our customers to use the payment methods most convenient to them. Much like other global companies, our goal is to ensure that everyone has the ability to access and benefit from our services without unnecessary barriers
We are not afraid to mention them, we directly say that we cooperate with Hetzner. It is forbidden to mention any competitors in the chat room, not just Hetzner. You're looking for connections where there are none
@cevdar, thank you for your feedback. Could you let us know when this happened? We are not standing still and are constantly developing and improving our infrastructure. In November, we made significant updates to our DDoS protection, and while false blocking for DDoS attacks was extremely rare, it did happen due to the complexity of the issue. However, as of a month ago, we have minimized such cases to the absolute minimum.
€5 gift codes for new users:
PPLVLXNAXB
KDTBAARWIL
UYAOUQVRQY
VGCOARNKTO
FBJSBHXMTL
"This giftcode is only available for 24 hours after registration"
So I cannot use it, because I registered account one week ago without ordering anything?
@AXYZE Yes, send your ACCOUND ID and I will credit you the bonus manually
233156
thanks
You should mention your servers is behind different location for Transparency.
Your London location <-> Another london latency is above 10ms. it's non-sense.
@Arirang, As we have already mentioned, all our servers are located in the exact locations as shown on our website.
If you have any specific concerns or questions, please don’t hesitate to reach out to our support team directly through the website ticket system. We are always happy to provide clarification and ensure your trust in our services.
no mention of tunneling. why?
@malignify We have all locations under DDoS protection from different locations. Unfortunately, not every country has enough channels to provide protection, so sometimes we tunnel protection from the nearest filtering point. This has never been hidden and is a normal practice for a hosting provider. In case we rented L2 fiber, the cost of services would be multiple times higher
Very strange and not objective rhetoric. Where is the value of 90 percent taken from?
I think it is not serious, just like the accusation for Russian payment systems. Aeza has a Russian branch aeza.ru, oriented on the Russian segment of clients. And it would be strange not to add at least some payment method supporting Russian cards in the main branch, having the opportunity to do so. This should be perceived as a distinguishing feature of aeza from many other foreign hosting sites, with which many people may experience payment problems.
Only Moscow is a real location. Else are all Hetzner. Hong Kong and Turkey were also real locations.
US is also, by the way, advertised as Los Angeles (as per their geofeed), but clearly not. Who knows where it's actually at. Maybe Hetzner too?
London was a real location, but now seems like Hetzner too
I don't have issues on accepting Russian payment methods. At the end of the day, they're from there. But only accept those from aeza.ru (which for btw you can't register if you don't have a .ru mail), not from the international brand (aeza.net) that's based in the UK.
@AezaHost, I have an account for like 3 months, would you offer this credit to me, too?
support pin 169335
@tenpera send your email in pm
done.
I will give away VPS 1st tariff for 1 month of any location to those who do not have active services yet, write your emails in a PM
DM'd Aeza for this offer, was kindly given a 2GB RAM VPS in Germany. Here is the YABS for anyone interested.
Disk slow, CPU slow, network questionable due to "tunneling". Not sure if this is worth the 9950X tag...
As for the fact that they should not accept Russian payment methods on the international version of the site is a dubious thesis. Why? If many people are happy with this method of payment, then let it be, in any case its abolition after a while would only create inconvenience for those customers who are already used to paying with Russian cards and do not want to switch to the Russian branch for a number of reasons.
But the arguments about Hetzner have no solid ground either. As far as I know and can judge from the data directly on the site of aeza, the main foreign network of data centers for many locations in this case is interxion, and this is if we talk about the physical location of equipment, not taking into account the network infrastructure. The only thing is that at aeza you can buy dedicated servers for rent, which are simply resold from Hetzner with the only difference that if you buy through aeza you will have access to a more convenient payment method and responsive technical support from their team.
I can't say anything about the employee's response, perhaps as part of this discussion he will come back and add more information as https://aeza.net/en/data-center says otherwise and either the employee made a mistake here or the situation is slightly different
That's just a page full of lies. Can you explain why they advertise Falkenstein (which is obviously Hetzner) but come here telling they did an upgrade in Frankfurt?
Do they even know where their hardware resides at?
I don't think this comment was done by a random employee, honestly.
It is easy to fake IP locations in databases.
We used ping, traceroute, and MTR to prove that the locations were fake and that the traffic was tunneled not long ago.
Why have you disabled your looking glass if all the locations are now genuine?
The UK company is a shell company used to circumvent sanctions.
The CEO is a proxy residing in Kazakhstan, while all staff and activities are based in Russia.
Both mail.aeza.net and mail.aeza.ru resolve to the same IP address in Russia. So much for privacy laws.
Just because their website says interxion it means nothing, they can't fix the uptime status for over a year now, when something goes down they always write that everything is fine and everyone here already knows, at least the Paris and Netherlands places are fake
I requested clarification on this matter from Aeza and received a response confirming the use of equipment in Frankfurt. They assured me that outdated and irrelevant information would soon be updated to avoid any confusion.
Regarding the claim about UK banks interacting with Russian banks: when paying with a Russian card on aeza.net, a UK bank is not involved — payments are processed through the Russian payment system.
All of this is just rhetoric and speculation.
Even considering your version regarding sanctions evasion, a logical question arises: are all legal conditions met?
If they are, what’s the accusation? If no laws were broken, then everything is in order, and these lyrical digressions are unnecessary. Those imposing sanctions should ensure they don’t create conditions that allow for lawful circumvention.
In fact, I see no issue with a company registered in the UK being owned by someone originally from Kazakhstan. Similarly, there is no way to definitively verify your claims about 100% of the staff being located in Russia. Why are you presenting something as certain when you cannot prove it?
I absolutely disagree with the stance of refusing to acknowledge past outages. I’ve been using Aeza for two years, and whenever they faced real issues, they always communicated openly about it (either directly in the ticket if one was open, in the Telegram chat, or, in the case of a global outage, through social media). The only thing that sometimes happens is a delay in verifying the issue on the support team’s end. First-line support staff may initially respond by stating there are no problems, simply because the incident has not yet been registered or confirmed. After some time, I would receive a follow-up message acknowledging the issue and informing me that work is underway to resolve it, so ultimately, I received accurate information.
As for why I should believe the accusations about deception regarding the actual location — I have yet to see concrete evidence from your side supporting these claims. I’m willing to continue discussing this matter, but only as proof emerges. Otherwise, this isn’t serious.