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Any experience with HostHatch Vienna location uptime/availability?
I'm thinking about moving our main API/Postgres DB to HostHatch's Vienna location and was wondering if anyone has good or bad experiences regarding the availability/uptime of this location?
I have several servers with them in London, New York, Chicago, and Sydney. With the exception of Sydney, they work amazingly well and I haven't experienced any downtime over the past year. The Sydney location, however, has downtime almost every other month.
Overall, I don't mind occasional downtimes because most of my servers are stateless. But I'm concerned about moving the API to the Vienna location and potentially experiencing unannounced downtimes like with the Sydney location.
Hence, I'm a bit torn and hoped to ask here about your experiences with the Vienna location. If you have experience with the Zurich location and it's been good, please let me know as well.
Many thanks!
Comments
If in doubt @alwyzon
Server I had has been pretty solid, didn't need it anymore so I let it expire last year.
I'd say take one of their premium non-discounted servers for your main DB if you're that worried. You can then run the rest in the cheap ones
I run around 15 servers in a docker swarm and all services are replicated, i.e. mariadb with galera, so I don't usually have to act on downtime from any provider 🍸
my HostHatch VM in Vienna:
17:28:22 up 101 days, 22:56, 1 user, load average: 0.18, 0.17, 0.19I have a Vienna E5 NVMe VPS for a few years and an AMD Compute VPS for maybe half a year. More or less without issues, fairly stable.
One of their Vienna E5 NVMe nodes had outage about three months ago, and support took about a day and a half to respond to the ticket and reboot the node. However, before or after that, I can’t recall any issues. Like I said, it’s stable, with no regular outages or anything.
There was a recurring issue with IPv6 in the past, but since they removed the old IPv6 subnets, I haven’t experienced any IPv6 outages. It seems like that fixed the issue.
Thank you. Was that outage planned and announced or did it come unexpected?
Unexpected. Something was broken. But as I said, it’s not a regular occurrence - this can happen with any host. I have nothing negative to say about the uptime here. Also, it was an older E5 node. You will be hosted on newer AMD node I think.
The only thing I'd prefer is to have received some communication from them during the outage. They responded after day and half when they rebooted node, tho.
Yes, I have noticed delays in responding to tickets too. Thanks, that was helpful to get the full picture.
Can also vouch for alwyzon. Not a single downtime or any other problem. Support is fast and helpful