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You must fill in the form, it is mandatory. You get a reminder within something like 48 hours if you do not fill it.
I have seen only privacy-minded hosts (like in "No-KYC") do this (warrant canary).
But logically, any business is for-profit first of all.
What would the practical value here be anyway? I would expect for a business the size of Hetzner to actually be in contact with law enforcement agencies all the time anyway. Also, what does German law say about these warrant canaries?
Yes, they could also focus on privacy and put resources into that and give up being the 1st provider on price/performance, but they won't because they found their angle.
Don't get me wrong, privacy is important in some cases, but expecting the same provider to be the cheapest and the best at privacy at once isn't resonable. I like Hetzner for what they are/what they do.
I'm not sure how it would help at all. Hetzner most likely deals with law enforcement requests and court orders on a daily basis. Almost no hosting provider runs a warrant canary unless they are super privacy focused. It's not in their best interest to encourage behavior that would attract law enforcement attention anyway.
Exactly. Hetzner is not catering to privacy focused solutions and are known to have a next to zero tolerance abuse policy (overzealous at times)
Or maybe because most people haven't even heard of XMPP, let alone used it? There has been a huge outpouring of sympathy for Durov during the recent Telegram fiasco. All signs point to name recognition of the platform, not nationality or political affiliation of the victims.
Hetzner is OK for some of my projects. I never used them for anything as important as hosting XMPP, of course.
Using a German provider to host a secure chat server for Russians is a joke by itself already.
Same as if NSA/CIA head offices were using a Chinese antivirus program on all of their PC's and Servers.
While its morally wrong to take an advantage of the user and break the trust, in the current world order it would be a crime to not do it if there was a chance to do so.
Do think this might be the cause? https://delroth.net/posts/spoofed-mass-scan-abuse/
It reports attacks against tor node operators by IP spoofing. I found it on hackernews
A little late, but I wanted to share my scenario.
I basically only have minio configured in the storage server. then stored as a storage bucket after being sliced by an external program, or encrypted.
In a simplified example, you could use Rclone and then do some encryption. Or with Juciefs, just slice it separately and store the metadata separately.
Such a brilliant writeup. Thank you for sharing this!
I covered Hetzner's shitty automated abuse system essentially being used as a DoS vector years ago here.
Their "senior network engineer" at the time spoke with me, and did not even understand how UDP spoofing worked.
Anyone can get Hetzner to generate bogus abuse emails for any IP on the planet. And if you have a shitty provider (eg. Stefan Prager) they may act on those bogus abuse complaints. There were even posts on hacking forums where people were offering it as a service, to generate abuse emails and get your IPs nullrouted.
One of the most inept companies I've ever had the misfortune of dealing with. I even reached out to @Hetzner_OL via DMs here, they said they would forward the information I provided to their colleagues and get back to me. Haven't heard back since July 2022.
That's fucked up
It's hard to say for sure. Sadly Hetzner refused to give us any details on why they were closing our account. There were no abuse emails besides the very vague email we received which is on the original post.
We are still waiting to hear from Hetzner via our GDPR request for data.
In addition to this entire fiasco, when we fully migrated away from Hetzner, they wouldn't let us cancel the servers early (even despite contacting them) - so we have to pay for the full month despite our request to cancel early.
Any update?
We haven't heard anything more from them regarding the sudden ban.
However, we did receive a bill, and hilariously can't pay it because we can't login to the account anymore. Now they're saying the only way to pay is via wire transfer after contacting them
F*cking Germans.
I apologize for this offensive remark.
That is a bit tragic you gotta jump through all these hoops to pay them money. I know its easier said than done, but if you're in the US, I'd sue their US subsidiary for whatever you can fit in the suit. After all these years being in the cloud business I absolutely hate dealing with big companies like Hetzner and prefer smaller companies or resellers much more because you actually get treated like a human and not just another number.
How much is the bill?
€ 138.41