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How to get out of SES sandbox? 😥

EthanZouEthanZou Member
edited November 2024 in General
Hello,

Thank you for providing us with additional information about your Amazon SES account in the US East (N. Virginia) region. We reviewed this information, but we are still unable to grant your request.

We made this decision because we believe that your use case would impact the deliverability of our service and would affect your reputation as a sender. We also want to ensure that other Amazon SES users can continue to use the service without experiencing service interruptions.

We appreciate your understanding in this matter.

We value your feedback. Please share your experience by rating this and other correspondences in the AWS Support Center. You can rate a correspondence by selecting the stars in the top right corner of the correspondence.

Best regards,
Trust and Safety

I use Amazon SES to send transactional emails, including:

  1. User registration verification emails
  2. Welcome emails
  3. Password reset emails

Comments

  • mxroute is great for spamming I heard.

  • yoursunnyyoursunny Member, IPv6 Advocate

    @stefeman said:
    mxroute is great for spamming I heard.

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    Thanked by 1nick_
  • I use Amazon SES to send transactional emails, including:

    1. User registration verification emails
    2. Welcome emails
    3. Password reset emails
  • is this because of bounce rate ?

  • I don't know what triggers their rule, because when I applied for mine I used a very new domain and AWS account but still granted access.
    I think AWS requests you to provide email examples, what did you provide them with?

  • @ShadowLurker said:
    is this because of bounce rate ?

    I dont know.

    @xpreboun said: I think AWS requests you to provide email examples, what did you provide them with?

    Many thanks for your advice.
    I provided nothing but my site...

  • mailgun, mailjet, sendgrid, smtp2go, or brevo (sendinblue) - choose an alternative and explain it to them.

  • @Kris said:
    mailgun, mailjet, sendgrid, smtp2go, or brevo (sendinblue) - choose an alternative and explain it to them.

    And zeptomail... B)

  • Anybody? :'(

  • Declare that you will spend at least 20 000€/month on email. This will help in acceptance. Add at least 50 000€ to account balance.

  • xprebounxpreboun Member
    edited November 2024

    @EthanZou said: I provided nothing but my site...

    Maybe try to provide them some examples of actual email, that might help you get pass that status.

    Thanked by 1EthanZou
  • @xpreboun said:
    Maybe try to provide them some examples of actual email, that might help you get pass that status.

    NOPE.

  • emghemgh Member, Megathread Squad

    I got rejected as well. I probably could have gone back and forth to get approved but cba, they're not alone in the market, I'm not paying with my time.

    This on an account that has been paying AWS for years lol.

    Thanked by 2EthanZou suyadi92
  • OK, ZeptoMail is the best.

  • @EthanZou said:
    OK, ZeptoMail is the best.

    No. How do you feel being rejected by amazon?

  • @Levi said:

    @EthanZou said:
    OK, ZeptoMail is the best.

    No. How do you feel being rejected by amazon?

    Nothing.
    ZeptoMail is a true friend of mine.

    Thanked by 1suyadi92
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