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C1vHosting Worst Experience Ever – Unreliable Service and Data Loss
Licensekey99
Member
I purchased a 900 GB HDD VPS from C1vHosting on Saturday, August 24th, 2024, and it’s been a complete nightmare ever since. After buying this VPS, I feel like I also bought a lifetime supply of headaches.
Network Downtime:
The VPS went down due to a network issue for an entire day right after setup. That should have been a red flag, but I gave them the benefit of the doubt.Disk Failure and Data Loss:
Today, the VPS went down again, this time due to a “disk failure” caused by a supposed power interruption. I lost ALL my important data. C1vHosting’s response? They simply powered the VPS back on and claimed everything was fine, but my data was gone forever.Unhelpful Support and Excuses:
When I opened a ticket, they admitted the issue but casually mentioned the VPS might have different CPU and RAM resources than originally ordered. To "restore" my setup, they suggested I initiate a reinstallation through the client area. Guess what? When I tried, I got this error:
Error Occurred
An error occurred. Please contact the administrator and provide the details:
Message: Login to Proxmox host '10.0.4.3' port '8006' failed
When I asked their team to restore my data, their response was laughable:
“Hello,
I can see the VPS is up: 2 days 02:35:58”
Seriously? The VPS wasn’t even operational, and they insisted it was fine.
Unprofessional and Clueless Support:
This team is completely unprofessional and seems to operate in some delusional state where they assume everything works without checking. It’s like they’re on drugs or something.Conclusion:
Avoid C1vHosting at all costs. Their service is unreliable, their support team is incompetent, and they show zero accountability. I lost valuable data because of their negligence, and instead of offering a proper resolution, they gave me excuses and false assurances.
Trust me, spend your money elsewhere—this provider is not worth the frustration!
Comments
dont lie. they dont have a proper ticketing system to open a ticket on.
In related news, our C1V scammer VPN is no longer working.
https://prnt.sc/nPFW1o-TblsW
https://osticket-bbvyvxqybd17b1mnd.c1vhosting.it/upload/index.php
Wtf is that tor style link? I guess they want you to sweep the dark web to find their support system
thats just email
LOL
c1vNOOB
I really wanted to buy their 1euro Ipv6 VM. Sad that they had to do this.
They were in my "premium Italian provider" list until they weren't.
The question is, did you buy the VPS for backup or for production?
the url looks like it's made from something like coolify, although coolify seems to make the uid 24 chars long.
It’s one of the worst providers with the worst experience, and this is a well-established fact. Even the provider agrees, and they even sell them with a performance advisory disclaimer. It’s laughable that OP decided to make a complaint thread about such a provider.
No , but that VPS was use for backup another Production Server
the vpn in my account still not working to this day (from purchase date lol).
just today i realized ogf has balls to revoke their provider tag. took'em long enough.
behold the T3 AI-Powered ticketing system
Just an automatically random generated ID while installing a 90s ticket system, that's all. Not sure why he doesn't just use the WHMCS ticket system
Maybe ask C1vhosting how they like their fettucine alfredo before you start buyin from them.
Since last Saturday/Sunday, their POM2 node is down too, the cause is disk pool failure.
With piss broth and shit meatballs.
It's quite at the edge of the bell distribution.
You are talking about the 1$/year vpn deal?