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How does OVH valiadation team work?

I made orders on ovh for the KS-LE E, and paid it by paypal.
real name, real paypal.
and my ovh account is an old account, had several servers on ovh already for years.
but the order was cancelled.
confused how the OVH valiadation team work.

Comments

  • zmeuzmeu Member
    edited November 2024

    If you donโ€™t pass PayPal validation it will show, sometimes people are using different Zipcode, etc. even if you have an account for years they still checks orders. ๐Ÿ˜Š

  • @zmeu said:
    If you donโ€™t pass PayPal validation it will show, sometimes people are using different Zipcode, etc. even if you have an account for years they still checks orders. ๐Ÿ˜Š

    I renew the server with same paypal for years.
    for the zipcode, do u mean my IP changed, so it will be checcked?

  • jiggawattjiggawatt Member
    edited November 2024

    Zip code is the U.S. term for post code i.e. the one associated with your physical/billing address.

  • I feel like it was cancelled because they can't fulfill these orders. If there is an issue with your account, they wouldn't have even let you order any server before or notified you like Hetzner does if your account is suspended.

  • @jiggawatt said:
    Zip code is the U.S. term for post code i.e. the one associated with your physical/billing address.

    my paypal personal info is same as my ovh account personal info.

    but I'm using proxy to login OVH, as their website is not so fast in my local.

  • @Nickman said:

    but I'm using proxy to login OVH, as their website is not so fast in my local.

    That may be it then. Automated system flagged the order.

  • @concept said:

    @Nickman said:

    but I'm using proxy to login OVH, as their website is not so fast in my local.

    That may be it then. Automated system flagged the order.

    so you mean i should use my real ip to order it? or pay it?

  • @Nickman said:

    so you mean i should use my real ip to order it? or pay it?

    yes or maybe use a vps/proxy with an IP that is clean and not easily detected as vpn/proxy

  • @Nickman said: how the OVH valiadation team work

    Same like Hetzner and few others.

  • @jenkki said:

    @Nickman said: how the OVH valiadation team work

    Same like Hetzner and few others.

    can u give some more detail? IP or what?

  • @Nickman said:

    @jenkki said:

    @Nickman said: how the OVH valiadation team work

    Same like Hetzner and few others.

    can u give some more detail? IP or what?

    I believe IP zip code etc

  • IIRC billing address in your account should match the one in paypal & they probably do check if you are ordering from the same zipcode / pincode via IP

  • zmeuzmeu Member
    edited November 2024

    You just got your response for your declines. Don't use VPN or Proxy even if you are moving out from your countries. Most of people who does run a business will understand that you live now in another country than using a shady proxies to make payments. Or, you can use Cloudflare WARP, your IP are still exposed if they use CF-Headers but at least you have an encrypted connection if this is all you want.

  • @Nickman said: IP or what?

    You've been on the LET for a long time and so have not drawn conclusions from previous posts where many complain about poor treatment from the sub prime big companies.

    Some people somehow believe they're special and trouble won't come to them.

  • MaouniqueMaounique Host Rep, Veteran

    @concept said:
    I feel like it was cancelled because they can't fulfill these orders. If there is an issue with your account, they wouldn't have even let you order any server before or notified you like Hetzner does if your account is suspended.

    Nope, my RENEW orders (invoices generated when I wish to renew, somehow they count as orders) are rejected sometimes when I pay with card. They refuse the payment. I have to use Paypal which is linked to the same card. A few years back it was the other way, they were accepting company's card, not Paypal.

    Trying to guess how their validation works is more hit-and-miss than the proverbial crystal ball.

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