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NatVPS: Migration to KVM

Just received the migration mail from natvps.net
There seem some improvements @Abd promised to make. Thank you very much.

Here is the full mail:

Embracing KVM: A Leap Forward for Your Hosting Experience!

We're thrilled to announce that we're transitioning our hosting platform from OpenVZ-7 to KVM virtualization. This significant upgrade will bring a host of benefits to your hosting experience.

The reason for this migration is not only the numerous benefits of KVM virtualization but also the fact that OpenVZ-7 is no longer maintained and is practically an End-Of-Life platform. As you probably have experienced, we have had numerous issues with OpenVZ virtualization platform which include but not limited to: frequent VM corruption, IPv6 connectivity issues, broken server rebuilds, limited client side controls, ... . Migration to KVM virtualization will provide a stable platform that not only resolves the aforementioned issues but also in conjunction with much more modern VirtFusion control panel, provides a feature-rich interface that provides access to a plethora of features including superior performance due to direct hardware access and minimal overhead, much more secure servers because of isolated kernels, complete server monitoring and statistics interface, domain/port forwarding, IPv6 address management, hostname control, ... .

As part of this migration process, a number of changes will be applied:

• All the current OpenVZ-7 services will be transitioned to KVM virtualization.
• All the clients with 128MB RAM services will be migrated to 256MB RAM service for free.
• Some locations will need to be discontinued because of feasibility concerns as KVM virtualization takes much more resources. These locations include: South Africa, Chile, Hong Kong, Poland, and Switzerland. The active services in these locations will be recreated on one of our other locations.
• Los Angeles & New York will be consolidated to a single location within US for feasibility.
• Clients will get at least 10 days to move their data or make backups of them.

Estimated start date for KVM plans implementation: 4th October 2024
Estimated finish date: 20th November 2024

We're committed to providing you with the best possible hosting experience, and this transition to KVM is a major step in that direction. More details and exact schedule for each location will be communicated later on.

Best regards,
NatVPS Support Team

«1

Comments

  • zGatozGato Member
    edited October 2024

    Welp I'd like if they did these announcements back when they discontinued Poland (and why is even Poland there when the server crashed a while ago?). Now goodbye to my Chilean VM, I guess :(

  • @zGato said:
    Welp I'd like if they did these announcements back when they discontinued Poland (and why is even Poland there when the server crashed a while ago?). Now goodbye to my Chilean VM, I guess :(

    I got frustrated and rage quit all my services with them a couple months ago. Guess I made the right decision since they're closing them all now.

  • webhorizonwebhorizon Member, Host Rep

    Update on Migration:

    France KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of France KVM service(s).

    KVM services for other locations will become online in coming days.

  • @skorous said:

    @zGato said:
    Welp I'd like if they did these announcements back when they discontinued Poland (and why is even Poland there when the server crashed a while ago?). Now goodbye to my Chilean VM, I guess :(

    I got frustrated and rage quit all my services with them a couple months ago. Guess I made the right decision since they're closing them all now.

    Same here. It was 1 year ago.

  • @webhorizon said:
    France KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of France KVM service(s).

    Will the old OVZ VPS be terminated as soon as the new KVM VPS goes online?
    Or will both VPSs be online (temporarily) so that I can manually transfer the data?

  • AbdAbd Member, Patron Provider
    edited October 2024

    @tototo said:

    @webhorizon said:
    France KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of France KVM service(s).

    Will the old OVZ VPS be terminated as soon as the new KVM VPS goes online?
    Or will both VPSs be online (temporarily) so that I can manually transfer the data?

    We can keep the old VM online so that you can tranfer data. Please mention in ticket if you need it done this way 🙂

  • AbdAbd Member, Patron Provider
    edited October 2024

    @zGato said:
    Welp I'd like if they did these announcements back when they discontinued Poland (and why is even Poland there when the server crashed a while ago?). Now goodbye to my Chilean VM, I guess :(

    We coordinated with the upstream provider (mevspace) to replace the disks twice, but unfortunately, the new disks continued to exhibit errors. It turned out they were consumer-grade drives, not data center grade, and I was informed that replacements could only be initiated when usage reached 70%.
    At that point, with the data already corrupted, further attempts seemed futile. Therefore, we decided to close that location and migrate users to more reliable options.

    @skorous said:

    I got frustrated and rage quit all my services with them a couple months ago. Guess I made the right decision since they're closing them all now.

    I completely understand the frustration. The challenges arise from bugs related to IPv6 in the newer OVZ7 updates. Their development team has halted work on VZ7 and is now focusing on VZ9, which is still unstable. Additionally, there were other issues in the integration of OVZ7 with control panel.

    This is why we made the transition to KVM—to provide a more reliable experience.

    Unfortunately, we had to close some of the more exotic locations due to the higher costs associated with them. With the new KVM NAT lineup, we’re operating at cost, no profit margins, as we rely on other sources of income to sustain our services.
    KVM virtualization requires significantly more resources since it runs an isolated kernel for each VM, making it unsustainable to absorb those expenses. This is why we cannot continue to support those locations.

  • Why not use LXC?

  • AbdAbd Member, Patron Provider
    edited October 2024

    @BasToTheMax said:
    Why not use LXC?

    I tried LXC twice in the past within a public VPS hosting environment (you can see our offer posts in the comment history too), and both outcomes were disastrous.
    Clients faced numerous issues, including open file limits, problems with tun/tap, and Docker applications not working properly with cgroups and snapd. We ultimately had to migrate them to KVM.
    While private use is fine, I found LXC unsuitable for public hosting due to significant functionality issues.

    Thanked by 2BasToTheMax 0xC7
  • @Abd said:

    @BasToTheMax said:
    Why not use LXC?

    I tried LXC twice in the past within a public VPS hosting environment (you can see our offer posts in the comment history too), and both outcomes were disastrous.
    Clients faced numerous issues, including open file limits, problems with tun/tap, and Docker applications not working properly with cgroups and snapd. We ultimately had to migrate them to KVM.
    While private use is fine, I found LXC unsuitable for public hosting due to significant functionality issues.

    Zap has been doing it for years, and both Docker and tun/tap works fine.

    Thanked by 1yoursunny
  • @webhorizon said:
    Update on Migration:

    France KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of France KVM service(s).

    KVM services for other locations will become online in coming days.

    Are there any updates for other locations?

  • webhorizonwebhorizon Member, Host Rep

    Update on Migration:

    Canada KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of Canada KVM service(s).

    KVM services for other locations will become online in coming days.

    Thanked by 2tototo cchwww
  • NeoonNeoon Community Contributor, Veteran

    KVM ALL THE WAY BABY.

    Thanked by 1Abd
  • webhorizonwebhorizon Member, Host Rep

    Update on Migration:

    Netherlands KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of Netherlands KVM service(s).

    KVM services for other locations will become online in coming days.

    Thanked by 1tototo
  • @webhorizon said:
    Update on Migration:

    Netherlands KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of Netherlands KVM service(s).

    KVM services for other locations will become online in coming days.

    When will Singapore be relocated?

  • 6 months the VPS is offline and 6 online !

  • @Wooo said:
    6 months the VPS is offline and 6 online !

    That's not my case.
    Only 1 VPS in Hong Kong (in 2022 upstream HostHatch was to blame) was faulty. Other locations like Canada and Japan are stable with uptime more than 99.9%.

    It's a great pity not having offers from natvps.net during this Black Friday. But this might mean web-horizon has upgraded to a high end brand, which is good.

  • webhorizonwebhorizon Member, Host Rep

    @Wooo said:
    6 months the VPS is offline and 6 online !

    Even in problematic or discontinued locations, clients had opened tickets and we recreated their service in another location of their choosing!

  • @webhorizon said:

    @Wooo said:
    6 months the VPS is offline and 6 online !

    Even in problematic or discontinued locations, clients had opened tickets and we recreated their service in another location of their choosing!

  • webhorizonwebhorizon Member, Host Rep

    @Wooo said:

    @webhorizon said:

    @Wooo said:
    6 months the VPS is offline and 6 online !

    Even in problematic or discontinued locations, clients had opened tickets and we recreated their service in another location of their choosing!

    Yes and that's because of migration to KVM which has started 4th October 2024 not 6 month ago.

    Thanked by 1admax
  • @webhorizon said:
    Update on Migration:

    Netherlands KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of Netherlands KVM service(s).

    KVM services for other locations will become online in coming days.

    Which regions can a vps located in Hong Kong be migrated to?

  • webhorizonwebhorizon Member, Host Rep

    @morange said: Which regions can a vps located in Hong Kong be migrated to?

    Since it's an Asian location, we intend to present the choice of Asian locations (Singapore and Japan) to the clients (and probably all other available KVM locations) but because we are currently out of stock in Asian locations (and waiting for new resources), those Asian KVM nodes are not functional yet.

    Thanked by 2morange admax
  • @webhorizon said:

    @morange said: Which regions can a vps located in Hong Kong be migrated to?

    Since it's an Asian location, we intend to present the choice of Asian locations (Singapore and Japan) to the clients (and probably all other available KVM locations) but because we are currently out of stock in Asian locations (and waiting for new resources), those Asian KVM nodes are not functional yet.

    Thx, I'm looking forward to it!

  • @webhorizon said:

    @morange said: Which regions can a vps located in Hong Kong be migrated to?

    Since it's an Asian location, we intend to present the choice of Asian locations (Singapore and Japan) to the clients (and probably all other available KVM locations) but because we are currently out of stock in Asian locations (and waiting for new resources), those Asian KVM nodes are not functional yet.

    Do you know when the SG location will be migrated to KVM? Thanks.

  • webhorizonwebhorizon Member, Host Rep

    @Greyhound said: Do you know when the SG location will be migrated to KVM? Thanks.

    Singapore location is not going to be discontinued (the previous comment was about Hong Kong)

    Thanked by 3admax nick_ elliotc
  • admaxadmax Member, Megathread Squad

    @webhorizon said:

    @Greyhound said: Do you know when the SG location will be migrated to KVM? Thanks.

    Singapore location is not going to be discontinued (the previous comment was about Hong Kong)

    Awesome! ;)

  • webhorizonwebhorizon Member, Host Rep

    Update on Migration:

    New York KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of New York KVM service(s).

    KVM services for other locations will become online in coming days.

    Thanked by 2admax ask_seek_knock
  • Wondering if there will be any promotion in the coming days, since it seems no events were held during Black Friday.

  • 3 months the VPS is offline and 9 online !

  • webhorizonwebhorizon Member, Host Rep

    Update on Migration:

    Singapore KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of Singapore KVM service(s).

    KVM services for other locations will become online in coming days.

    Thanked by 3admax Blembim tototo
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