Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


Shells Virtual Desktop
BMail.ag - Secure Email Service
Server.net
CPLicense.net
VPS Server
Buy VPN
Vultr
VMs for AI
HostDare
ReliableSite White-Label Dedicated Hosting for Resellers
InterServer VPS
BMail.ag - Secure Email Service
Best VPN
High-Performance Bare Metal Server Solutions
Karvl.com
Server Mania Cloud Hosting
DataWagon Hosting
AlphaVPS Hosting
Evoxt.com
Clouvider
VPS Hosting with NVMe
Residential IPs in the US & 4G Mobile Proxies in EU & US with Unlimited Bandwidth
ReliableSite White-Label Dedicated Hosting for Resellers
Rabisu - Hosting Solutions
Shells Virtual Desktop
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

How Do You Implement KYC in Your Hosting Services?

2»

Comments

  • @JohnFilch123 said: @Hetzner_OL is asking for an ID, they promise to delete it once identity is verified.

    Do you believe them? :o

  • @MannDude said: Customers should NOT be sending their ID scans to random lowendtalk hosts. Horrible idea.

    Sure!

    KYC is Horrible idea too!

    Thanked by 2MaxTakeba tentor
  • @rider said:

    @JohnFilch123 said: @Hetzner_OL is asking for an ID, they promise to delete it once identity is verified.

    Do you believe them? :o

    Nope.

  • kevindskevinds Member, LIR

    @juniorrrrr said:
    First, we send a verification code via SMS to confirm the customer's phone number.

    So only potential clients that can receive SMS messages are allowed to be customers?

    Should any doubts remain after these steps, we contact the customer by phone to confirm their information and may request further documentation, such as proof of address and a valid ID.

    How do you receive and store this 'valid ID'?

    Thanked by 1MannDude
  • kevindskevinds Member, LIR

    @yoursunny said:
    RIPE performs third-party verification on ASN requesters.
    LIR charges $7 for their effort preparing the paperwork, but does not pay RIPE for each ASN (until end of 2023).
    How could RIPE afford these verifications?

    RIPE charges LIR's a lot of money annually.

    Thanked by 1tentor
  • @kevinds said:

    @juniorrrrr said:
    First, we send a verification code via SMS to confirm the customer's phone number.

    So only potential clients that can receive SMS messages are allowed to be customers?

    This is an automatic verification to activate the profile. If the customer does not confirm the account with the SMS code, the account remains limited and cannot access services.

    In some cases, SMS issues may occur, so we proceed to the next verification steps by contacting the customer by phone to confirm their information.

    Should any doubts remain after these steps, we contact the customer by phone to confirm their information and may request further documentation, such as proof of address and a valid ID.

    How do you receive and store this 'valid ID'?

    We use WHMCS ticket to receive and store the valid ID document. The customer can upload the ID in a ticket or send it via email. When the email is imported, WHMCS deletes the file from the email inbox and retains the file only within WHMCS. After confirmation, we delete the file from our WHMCS system. Alternatively, the customer can request the removal of all their data from our system.

  • maxxxxxmaxxxxx Member
    edited September 2024

    I wouldn't recommend anyone to touch fraudrecord with a ten foot pole as it is completely broken and illegal under GDPR and similar legislations. In another therad I can see some hosts stopped using it for the same reason or actually consulted a lawyer.

    Fraudrecord website makes a bunch of inaccurate statements about the algorithm used (sha1 iterated 32000 times). You can check that by simply reading wp216, which is very clear about such methods "staying inside the scope of legal regime of data protection" and "allowing for identifiability".

    Simply go to the fraudrecord website and click on signup, you'll see they are operating under a false assumption that "you will be sharing non-identifiable client information".

    While in fact you are sharing information that is trivially identifiable and falls under GDPR protection.

    Here is an example of such a report https://www.fraudrecord.com/api/?showreport=baf224d0cb1f8d4e. There we have:

    ip: f63b1289ba936aa46e32804fc7ce7d6866f16782

    There are about 4 billion ipv4 times 32000 iterations and you can make a lookup table in just a few hours depending on gpu used. This needs to be done just once. Other fields such a address, phonenumber, email and name are as easy to break.

    The above report has also a nice points and reliability score. Exactly what credit reference agencies and banks are banned on doing by the recent CJEU judgement. And no, excuses like "it's not a negative decision" and "the final decision is made by the company using the score", did not fly.

  • kevindskevinds Member, LIR

    @maxxxxx said:
    The above report has also a nice points and reliability score. Exactly what credit reference agencies and banks are banned on doing by the recent CJEU judgement. And no, excuses like "it's not a negative decision" and "the final decision is made by the company using the score", did not fly.

    Where/what is the above report?

    Or are you refering to the 'fraudreport' entry?

  • @kevinds said:

    @maxxxxx said:
    The above report has also a nice points and reliability score. Exactly what credit reference agencies and banks are banned on doing by the recent CJEU judgement. And no, excuses like "it's not a negative decision" and "the final decision is made by the company using the score", did not fly.

    Where/what is the above report?

    Or are you refering to the 'fraudreport' entry?

    I was refering to the fraudrecord entry. You can find the CJEU "credit scoring" judgement here.

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    @ServerBachelor said:
    Customer here, but if I pay with PayPal, I expect PayPal to prevent fraud, confirm identity, etc., not the hosting provider. Same for credit card via Stripe, for example.

    I think Hetzner's procedure mentioned by @JohnFilch123 is a little sketchy, since there's no way to confirm that they're actually deleting your ID, and there isn't really a good reason to take it in the first place, since a fraudulent purchase could just be contested by the actual card/PayPal account owner from their end.

    Customers can confirm that we delete their ID by writing to our data protection team at [email protected]. In accordance with the EU's General Data Protection Regulation (GDPR), we have a data protection officer, who is responsible for making sure that we follow the law.
    Contesting payments related to fraud is an investment in time and personnel. Also, it's often related to other forms of abuse. We are careful with accepting new customers because it helps protect our current customers and others online. And it helps keep our prices low.
    Still, no KYC process is perfect. We constantly strive to improve ours. We know that not all customers are comfortable with giving us an ID, even to use just temporarily for the account verification process. And we accept that they may choose to go to another provider instead because of it. --Katie

  • @juniorrrrr said:
    First, we send a verification code via SMS to confirm the customer's phone number.

    For credit card payments, we use Stripe Radar to detect and prevent fraudulent transactions.

    When a customer makes a bank transfer, we verify that the account name matches the name provided during registration.

    If there are still concerns, we check FraudRecord.com for additional verification.

    Should any doubts remain after these steps, we contact the customer by phone to confirm their information and may request further documentation, such as proof of address and a valid ID.

    Kindly please can you say the name of your Hosting / Company? To avoid it at all costs.

Sign In or Register to comment.