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Fiberstate's servers have been experiencing frequent packet loss recently.

ymgswxymgswx Member
edited September 2024 in General

The packet loss rate is over 20% for both IPv4 and IPv6. Below are the results from ping.pe. Is anyone else experiencing the same issue?

image

Comments

  • sliixsliix Member

    @fiberstate

  • plumbergplumberg Veteran, Megathread Squad

    Did you ticket? Maybe it's isolated

  • nohavpsnohavps Member, Host Rep
    edited September 2024

    You have problems with Hurricane and they are already solving it.
    It is always better to send them a ticket and they will respond to you with the situation that is happening. :)

    Thanked by 1fiberstate
  • lirrrlirrr Member

    Same here, I had server with @Shakib and the network is pretty bad right now.

  • ShakibShakib Member, Patron Provider

    @lirrr said:
    Same here, I had server with @Shakib and the network is pretty bad right now.

    Can confirm.

    Send speed is fine. We are getting like 20 Mbps Recv Speed in some locations along with packet loss.

  • xvpsxvps Member

    @ymgswx said:
    The packet loss rate is over 20% for both IPv4 and IPv6. Below are the results from ping.pe. Is anyone else experiencing the same issue?

  • fiberstatefiberstate Member, Patron Provider
    edited September 2024

    There is confirmed issue with our connectivity to Hurricane Electric, could be a potential fiber or optic problem. We are investigating.

    We've temporarily pulled them out of our BGP blend while we work on this. All traffic is now normalized. Any issues or questions, please open a support ticket.

  • fiberstatefiberstate Member, Patron Provider

    Issue was diagnosed to a failed optic. It's been replaced and Hurricane Electric has been added back to our BGP blend. This issue is considered fully resolved and closed.

    Any problems, please feel free to open a support ticket.

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