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Netcup deactivated my vServer
Iamtechguru
Member
in Help
My vServer has been deactivated by the Netcup team due to an abuse report. Unfortunately, I didn't respond to their email because it ended up in my spam folder, and the server has been deactivated for the past 48 hours. I have raised multiple support request but no response from them till now. Is there any urgent support available, such as a phone number or email, where I can get assistance in English?
Comments
Its weekend, Netcup gave you a deadline you missed, probably have to wait until monday.
I am just unable to understand how does creating multiple tickets of same issue help in any resolution? A problem for customers and support alike.
Plus sometimes one forgets not all companies provide weekend support. .
Thanks, now I learned my lesson
but you're tech guru?
NotYourCup anymore
Why multiple?
Till now? So they have responded.. What is the problem?
Otherwise, to be fair, my previous ISP's AUP team would send an email Friday at 16:55 that they were suspending service until I called in and spoke with them.. That department closed for the weekend at 17:00. They would be back Monday at 09:00...
I dropped them as soon as my contract was close to being completed, that was one of many reasons..
Are you from India ?
Urgent is next monday™
https://helpcenter.netcup.com/en/support
You can try their emergency support, but I dont think they can help in a case like this.
Phone: +49 721 754 0 755 5
Yes
Even teacher need regular learnings
Tried, but I need support in english language