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Oplink.net Hurricane Beryl Statement

oplinkoplink Member, Patron Provider
edited July 2024 in General

Dear Oplink.net Customers & LET Community,

We wanted to provide you with a detailed summary of the outage that took place at our Internet backbones (Lumen and Cogent) datacenters as a result of Hurricane Beryl, which hit Texas this week. We are still waiting on official statements from both Lumen and Cogent regarding how they plan to address these issues. When these details emerge, we will send a follow-up.

https://oplink.net/downloads/Oplink.net-Hurricane-Beryl-Statement.pdf

Regards,
Oplink.net Team

Comments

  • yoursunnyyoursunny Member, IPv6 Advocate

    The document states that there were 5.4 hours of outage.
    LET guideline is that each client would lose one billion dollars per hour.
    Hence, you need to credit each client 5.4 billion dollars.

    Thanked by 3boot WSWD spambait
  • oplinkoplink Member, Patron Provider

    @yoursunny said:
    The document states that there were 5.4 hours of outage.
    LET guideline is that each client would lose one billion dollars per hour.
    Hence, you need to credit each client 5.4 billion dollars.

  • MoopahMoopah Member

    I demand my $5.4 billion compensation. My idling VPS was impacted and I have lost millions of clients including Fortune 500 companies.

  • AlyssaDAlyssaD Barred

    @oplink said:

    Dear Oplink.net Customers & LET Community,

    We wanted to provide you with a detailed summary of the outage that took place at our Internet backbones (Lumen and Cogent) datacenters as a result of Hurricane Beryl, which hit Texas this week. We are still waiting on official statements from both Lumen and Cogent regarding how they plan to address these issues. When these details emerge, we will send a follow-up.

    https://oplink.net/downloads/Oplink.net-Hurricane-Beryl-Statement.pdf

    Regards,
    Oplink.net Team

    Thanks for posting, it is appreciated. :smiley:

  • dev_vpsdev_vps Member

    @yoursunny said:
    The document states that there were 5.4 hours of outage.
    LET guideline is that each client would lose one billion dollars per hour.
    Hence, you need to credit each client 5.4 billion dollars.

    Thanked by 1yoursunny
  • eezcloudeezcloud Member

    LUMEN reported the two diesel generators were experiencing power loading issues. Both failed.

    Don't they do full load tests on their generators? What's the point of having a backup if you don't adequately test it?

  • IdlingIdling Member

    @oplink said:

    @yoursunny said:
    The document states that there were 5.4 hours of outage.
    LET guideline is that each client would lose one billion dollars per hour.
    Hence, you need to credit each client 5.4 billion dollars.

    Billions of hairs lost due to this :) .

  • oplinkoplink Member, Patron Provider

    @eezcloud said:

    LUMEN reported the two diesel generators were experiencing power loading issues. Both failed.

    Don't they do full load tests on their generators? What's the point of having a backup if you don't adequately test it?

    We are wondering the same. Unofficially we heard worse things about Cogents generators from customers who had gear in the cogent DC. Since cogent is being silent still we continue to push to the higher ups for answers. To put it simple it looks like pure negligence since the storm itself did no damage to the building. At this time we don’t want comment further until we know more. It’s the right thing to do even thought the situation is so bad looking for both of them.

    I will say this.

    We are so so so glad we moved out the Lumen building into a yearly SOC audited DC almost 3 years ago now. Props to TRG datacenters for running the building beyond pro level.

    Thanks
    Ryan

    Thanked by 1MikeA
  • hiphiphip0hiphiphip0 Member

    Makes me feel safe, would buy more VPS. Hope snapshot could be made into images and be uploaded/downloaded to other places & recover to other VPS.

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