ExtraVM 2 Year Review

Weiching · July 2024

Sorry I use Google Translate.

I saw @MikeA deal on lowendspirit two years ago when I was trying to get rid of a terrible hosting provider.

Frankly speaking, I am very unfamiliar with ExtraVM. I searched for it and it had good reviews, and the plan and location met my needs, so I used the discount code to purchase a shared hosting service.

I have always used cPanel, but ExtraVM was using DirectAdmin at the time. Under MikeA guidance, I quickly adapted to DirectAdmin and accepted it.

Next, let me explain my experience using ExtraVM in the past two years:

support:

ExtraVM support is the best customer service I have ever received when using a host. I am in Asia and I understand the time difference, so if it is not an emergency, I try to get a ticket during the other party's business hours.

I usually get a response within a few minutes, because more than once it surprised me, and I haven't had a ticket for an emergency in two years because there haven't been any emergencies.

In addition, ExtraVM support is different from other providers in that it can handle problems immediately. As long as you are not offline, it will respond to the ticket immediately until the processing is completed. This is something I have not encountered with other hosting providers.

Uptime:

I started using hetrixtools monitoring a few days after purchase, and it was 100% in Singapore the first year, 99.98 in Dallas the second year, and a total of 99.99% in the past two years.

This is incredible, I have never had such high uptime on a host I have ever used in my life, monitoring interval is 1 minute, monitoring mode Website, I use wordpress.

Host performance, load, network:

In the past, I was always worried that the website speed would slow down for various reasons. For example, a host is filled with users and the load is too high. This is the most common problem, but there is no such problem with ExtraVM.

In terms of performance, my website is a classified ad built using wordpress. There are about 10K unique IPs per month. Overall, I am very satisfied with the loading speed of the website.

I should clarify that I am not using a page builder with WooCommerce so overall it is not that heavy.

The resources provided by ExtraVM are very generous, and there are no hard and fast rules. If my website is hosted on another hosting provider, I will probably be required to upgrade the plan.

Conclusion:

I feel very relieved to entrust my website to ExtraVM hosting, which is the #1 hosting provider I have had in mind since I started building my website.